NHTSA ID Number: 10126030
Manufacturer Communication Number: GCUS-3-890
Summary
17107 – Service Update. Certain vehicles with a sliding rear window may have a small hole in the casing surrounding the glass. Customers may experience water intrusion into the rear passenger compartment, and the seats or trim may get wet. Dealers are to apply seam sealer to cover the small hole in the casing.
2 Affected Products
Vehicles
Parts
SEOCONTENT-START
Service Update
17107 Rear Back Glass Water Leak
| Subject: | 17107 — Rear Back Glass Water Leak |
| Models: | 2017 Chevrolet Colorado |
| 2017 GMC Canyon |
| Reference Number: | N162078080 | Release Date: | March 2017 |
| Revision: | 00 |
| Attention: | This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited Warranty period. |
| Make | Model | Model Year | RPO | Description | |
|---|---|---|---|---|---|
| From | To | ||||
| Chevrolet |
Colorado | 2017 | 2017 | ||
| GMC | Canyon | 2017 | 2017 | ||
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
| Condition | Certain 2017 model year Chevrolet Colorado and GMC Canyon vehicles with a sliding rear window may have a small hole in the casing surrounding the glass. Customers may experience water intrusion into the rear passenger compartment, and the seats or trim may get wet. |
| Correction | Dealers are to apply seam sealer to cover the small hole in the casing. |
Parts Information
| Quantity | Part Name | Part No. |
| 1 (Submit as a Net Item) | Quick Seal 2000 Black Seam Sealer* | KT12592 No products found. |
* Contact Kent Automotive at 1-888-937-5368 (USA), 1-800-563-1717 (Canada), or www.kent-automotive.com. Dealers that do not have a Kent Automotive account or representative must advise the Customer Service Representative that the sealer is being used for this GM bulletin to obtain special bulletin pricing. Do not order from GMCCA.
Warranty Information
| Labor Operation | Description | Labor Time | Trans. Type | Net Item/ Miscellaneous |
| 9103094 | Apply Seam Sealer | 0.3 | ZFAT | * |
* Sealer needed to perform the required repairs, not to exceed $22.00 USD, $17.20 CAD. This allowance includes reimbursement for the sealer, handling, and any shipping incurred.
Service Procedure
- Approximately 25 mm (1 in) inboard from the roof panel joint finish molding, with a trim tool, carefully pull back the rear sliding window molding as shown. Both sides (driver and passenger) should be sealed.
- Clean the area to remove any debris or water.
- Apply a small bead of Quick Seal 2000 Black Seam Sealer to cover the small hole in the casing.
- Push the rear sliding window molding back in place.
Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your facility for service in the future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be sure the service update correction has been made before selling or releasing the vehicle.
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
SEOCONTENT-END
Service Update
17107 Rear Back Glass Water Leak
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