NHTSA ID Number: 10125987
Manufacturer Communication Number: PIT5300
Summary
This Preliminary Information communication provides information to the technician about vehicle that may have a “No Remote Detected” message will display on the DIC and the engine will not crank or while trying to shut the vehicle off, a “No Remote Detected Press Brake To Restart” message will display on the Driver Information Center. Dealer should advise the customer if a key fob button is being pressed when the engine start/stop button is pushed, the concern may happen. In most cases, a fob button can be unintentionally pressed if the fob is in the customer’s pants pocket, purse, backpack, etc. Taking the fob out of his/her pants pocket, purse, backpack, etc. and retrying to start the vehicle will correct the issue. Also advised the customer that If the key fob is placed on the passenger front floor, the concern may happen. The fob could be inside a purse, back pack, etc. but just as long as it is on the passenger floor when the engine start/stop button is pushed, the concern may happen. If the fob is moved out of the area shown, and the engine start/stop button is pressed, this will correct the issue.
6 Affected Products
Vehicles
CADILLAC | ESCALADE | 2015 |
| CADILLAC | ESCALADE ESV | 2015 |
| CHEVROLET | SUBURBAN | 2015 |
| CHEVROLET | TAHOE | 2015 |
| GMC | YUKON | 2015 |
| GMC | YUKON XL | 2015 |
SEOCONTENT-START
#PIT5300: Normal Characteristic – No Remote Detected / Place Key in Transmitter Pocket / Press Brake To Restart DIC Messages – (Jun 30, 2014)
| Subject: | Normal Characteristic – No Remote Detected / Place Key in Transmitter Pocket / Press Brake To Restart DIC Messages |
| Models: | 2015 Cadillac Escalade Models |
| 2015 Chevrolet Suburban, Tahoe |
|
| 2015 GMC Yukon Models | |
| With Keyless Start (RPO BTM) |
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Some owners may comment on either of the following issues:
- While trying to start the vehicle, a “No Remote Detected” message will display on the DIC and the engine will not crank. If the push to start button is pressed a few more times, a “No Remote Key Was Detected. Place Key in Transmitter Pocket. Then Start Your Vehicle.” message will display on the DIC
- While trying to shut the vehicle off, a “No Remote Detected Press Brake To Restart” message will display on the DIC
Recommendation/Instructions
These concerns could be caused by either of the following situations and are normal operation:
- If a key fob button is being pressed when the engine start/stop button is pushed, the concern may happen. In most cases, a fob button can be unintentionally pressed if the fob is in the customer’s pants pocket, purse, backpack, etc. Taking the fob out of his/her pants pocket, purse, backpack, etc. and retrying to start the vehicle will correct the issue.
- If the key fob is placed on the passenger front floor, in the area shown in the photo below, the concern may happen. The fob could be inside a purse, back pack, etc. but just as long as it is in the area shown when the engine start/stop button is pushed, the concern may happen. If the fob is moved out of the area shown, and the engine start/stop button is pressed, this will correct the issue.
Customer Information
Please communicate to the customer this condition is a normal operating characteristic of their vehicle and that the Recommendation section should be followed to prevent either condition from occurring. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
Bulletin No.: PIT5300
Date: Jun-2014
To View or Download this Document Click Here
Bulletin No.: PIT5300
Date: July, 2014
To View or Download this Document Click Here
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Vurkcy Keyless Entry Remote Key Fob Compatible with Chevy Tahoe Suburban Silverado Avalanche, GMC Sierra Yukon, Cadillac Escalade, Hummer H2 2003 2004 2005 2006, Replacement for LHJ011 (Pack of 2)
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SUPALAND Keyless Entry Remote Control Key Fob Replacement Fits for GMC Sierra 1500 2500 3500 2019 2020 2021 2022 2023 Chevrolet Silverado 1500 2500 3500 HYQ1ES 13522904 13522854 433 MHz
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