NHTSA ID Number: 10112241
Manufacturer Communication Number: PIT5266C
Summary
This Preliminary Information communication provides information to the technician about vehicles that during very cold ambient temperatures there may be a no crank or a click no crank condition. Technician will need to check the battery voltage while trying to crank the engine. Replace the battery if it fails the GR8 test. If the battery has more than 11.4 volts while starting and there is a click noise is heard, technician will need to replace the starter and the inspection cover.
6 Affected Products
Vehicles
CHEVROLET | SILVERADO 1500 | 2014 |
| CHEVROLET | SUBURBAN | 2015 |
| CHEVROLET | TAHOE | 2015 |
| GMC | SIERRA 1500 | 2014 |
| GMC | YUKON | 2015 |
| GMC | YUKON XL | 2015 |
Parts
| Starter | 1 | 12655055
Sale
ACDelco 12655055 GM Original Equipment Starter
Last update on 2026-07-04 / Affiliate links / Images from Amazon Product Advertising API |
| Right Trans Inspection Cover | 1 | 24263128 |
SEOCONTENT-START
Bulletin No.: PIT5266C
Date: Sep-2014
| Subject: | No Crank And/Or Click No Crank |
| Models: | 2014 Chevrolet Silverado 1500 |
| 2015 Chevrolet Suburban, Tahoe |
|
| 2014 GMC Sierra 1500 | |
| 2015 GMC Yukon Models | |
| With 5.3L Engine (RPO L83) | |
| Built before 6/24/2014 for trucks with 11th Vin position of “G”, “Z” or “R” | |
| Built before 6/27/2014 for 11th Vin position of “F |
This PI was superseded to update Vin Break Point. Please discard PIT5266B.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
During very cold ambient temperatures (near 0 deg F or -18 deg C) there may be a no crank or a click no crank condition with NO related DTCs. This issue may be more prevalent on new stock unit trucks or trucks with very low mileage, under 500 miles (800 km) or at any mileage if it had not been in use for greater than 90 days. If the truck is brought into a warm shop, after a short warm up time, it will crank and start normally.
Recommendation/Instructions
- Check and record the battery voltage while trying to crank the engine, even though the engine is not cranking. If battery voltage is low (lower than 11.4 volts), record the static voltage of the battery using a DVOM, at the battery posts, before charging the battery with the GR8. Replace the battery if it fails the GR8 test after charging. Record the CCA of the battery after testing to be sure it is in spec. Then, perform a parasitic load test as listed in SI.
Note: For vehicles in dealer stock – Battery recharging, swapping, or replacement due to damage or lack of maintenance is not covered by the vehicle warranty during the period of dealer inventory storage as stated in the GM Service Policies and Procedures Manual.
- 2If proper battery voltage is found (greater than 11.4 volts) and a click from the starter is heard, then perform normal starter diagnostics. Check starter X1 terminal A and X2 terminal A for B+ while trying to crank the engine. If ok, replace the starter with part number 12655055 and right flywheel inspection cover with part number 24263128. The new starter may have a slight difference appearance, but the function and fit will be the same as the old part.
Note: In some cases, installing a jump box may allow the engine to crank, making you believe the issue is a low battery. When in fact, the extra boost from the jump box helped the starter to operate.
Parts Information
| Part Number | Description | Qty |
| 12655055
Sale
ACDelco 12655055 GM Original Equipment Starter
Last update on 2026-07-04 / Affiliate links / Images from Amazon Product Advertising API |
Starter | 1 |
| 24263128 | Right Trans Inspection Cover | 1 |
Warranty Information
For vehicles repaired under warranty use:
| Labor Operation | Description | Labor Time |
| 4041250 | Starter Replacement | Use Published Labor Operation Time |
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
Bulletin No.: PIT5266C
Date: Sep-2014
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Bulletin No.: PIT5266C
Date: September, 2014
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Bulletin No.: PIT5266B
Date: May-2014
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Bulletin No.: PIT5266B
Date: June, 2014
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Bulletin No.: PIT5266A
Date: April, 2014
To View or Download this Document Click Here
Bulletin No.: PIT5266A
Date: April, 2014
To View or Download this Document Click Here
Bulletin No.: PIT5266
Date: Mar-2014
To View or Download this Document Click Here
Bulletin No.: PIT5266
Date: March, 2014
To View or Download this Document Click Here
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Last update on 2026-06-26 / Affiliate links / Images from Amazon Product Advertising API
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