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Normal Characteristic
Inoperative Sub-Woofer – 2010-2015 Chevrolet Equinox & GMC Terrain
Normal Characteristic

Inoperative Sub-Woofer – 2010-2015 Chevrolet Equinox & GMC Terrain

oemdtc December 10, 2015 No Comments

NHTSA ID Number: 10070569

Manufacturer Communication Number: PIT4915D

 

Summary

Customers complain that their subwoofer is inoperative. Models with a 4 cylinder engine are equipped with an Active Noise Cancellation (ANC) system. ANC system works with the vehicle’s audio system to cancel out torque converter clutch (TCC) noise.

 

12 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET EQUINOX 2010-2015
GMC TERRAIN 2010-2015

#PIT4915D: Normal Characteristic – Sub-woofer Is Inoperative With a 2.4L Engine With RPO UW6 – (Jul 14, 2016)

Subject: Normal Characteristic – Sub-woofer Is Inoperative With a 2.4L Engine With RPO UW6
Models: 2010 – 2015 Chevrolet Equinox
2010 – 2015 GMC Terrain
with 6 Speaker System (RPO UW6)

This PI was superseded to update Model Years. Please discard PIT4915C.


The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

 

Condition/Concern

Some customers with a 2.4L engine and RPO UW6 may complain that their subwoofer is inoperative. Equinox and Terrain models with a 4 cylinder engine are equipped with an Active Noise Cancellation (ANC) system – which works to reduce the amount of noticeable noise at certain vehicle speeds. The ANC system works with the vehicle’s audio system to create sound waves that cancel out torque converter clutch (TCC) noise.

 

Recommendation/Instructions

On a vehicle with a 2.4L and RPO UW6 which is a 6 speaker system, the subwoofer is only used for the Active Noise Cancellation (ANC). This speaker is not used to play any audio from the any of the radio sources.

Note: Do NOT block the cargo area speaker for optimal ANC performance.

 

Customer Information

Please communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.


Bulletin No.: PIT4915D
Date: December, 2014

https://www.nhtsa.gov/recalls?nhtsaId=10070569

https://static.nhtsa.gov/odi/tsbs/2016/SB-10070569-0335.pdf

To View or Download this Document Click Here


Bulletin No.: PIT4915C
Date: April, 2013

https://www.nhtsa.gov/recalls?nhtsaId=10062894

https://static.nhtsa.gov/odi/tsbs/2013/SB-10062894-2273.pdf

To View or Download this Document Click Here


 

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Last update on 2021-04-08 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2021-04-08 / Affiliate links / Images from Amazon Product Advertising API

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