NHTSA ID Number: 10116865
Manufacturer Communication Number: 16-NA-028
Summary
This technical bulletin provides a procedure to replace the air conditioning condenser and perform an a/c system analysis on vehicles that have the condition of Air Conditioning Not Getting Cold Enough or Blows Warm Air
2 Affected Products
Vehicles
Parts
| CONDENSER ASM-A/C | 95286873
Genuine GM Condenser Part# - 95286873
|
| CONDENSER ASM-A/C | 96945774
GM Genuine Parts 15-63743 (96945774) Air Conditioning Condenser
|
SEOCONTENT-START
Bulletin No.: 16-NA-028
Date: August 16, 2016
| Subject: | Air Conditioning Not Getting Cold Enough or Blows Warm Air |
| Brand: | Model: | Model Year: | Breakpoint | Engine: | Transmission: | ||
|---|---|---|---|---|---|---|---|
| from | to | from | to | ||||
| Chevrolet |
Sonic | 2015 | 2016 | SOP 2015 | April 1, 2016 | All | All |
| Chevrolet |
Trax (Region of Build, 3: 1st Position of VIN) | 2015 | 2016 | SOP 2015 | April 1, 2016 | All | All |
| Involved Region or Country | North America and N.A. Export Regions |
| Condition | Some customers may comment that the air conditioning is not getting cold enough, or is blowing warm air. This condition is most commonly noticed upon first/beginning A/C usage on a new vehicle. |
| Cause | The A/C condenser supplier has found that the cause may be a block off plate that was mis-positioned during their manufacturing process. The plate may not have been fully seated prior to welding, so it may not be directing the flow of refrigerant through an area of the condenser as design intended. |
Correction
Important: The manufacturing process has been corrected, however, any vehicles produced between the breakpoints shown above may be affected. Because the standard SI diagnostics likely would not pinpoint this cause, the thermal test below is being communicated in this bulletin as a way to verify a good from a mis-built condenser.
Service Procedure:
Before doing any repairs, refer to Air Conditioning System Performance Test in SI, and also complete the temperature variation test noted below:
- Perform a diagnostic check of the A/C system. Refer to Air Conditioning (A/C) System Performance Test in SI. If no leaks and a proper refrigerant charge were found, continue to step #2 starting the A/C condenser temperature variation test.
- Partially raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
- Turn the A/C system on high blower / non – recirculation mode, and run for a minimum of 1 minute, prior to taking any temperature measurements.

Important: Take all temperature measurements with the A/C system operating, and compressor engaged.
- Accessing the right side lower grille area, use an Infrared thermal gun to take a reading at 2 locations noted in the steps below, and record temperatures and note temperature difference.

4.1 Take a reading at lower tube #2, designated by the lower red line in the graphic above. To obtain a proper reading, the gun beam should be positioned directly on tube #2, about 25 mm (1.0 in) to the right of the manifold.

Note: The condenser air baffle has been removed in the graphic above for illustration purposes only. The intent was to show that the #7 tube is 2 tubes above the blocking plate (1).
4.2 Next, move the laser dot to the #7 tube (designated by the upper red line). Take a reading ensuring the beam is positioned directly on the tube, approximately the same position from the manifold.
- If the difference in the reading is at least 10 degrees F or more, the condenser is functioning properly and further diagnostics will need to be completed to verify the cause of the condition.
- If the difference in the reading is approximately the same, or within 10 degrees or less, the vehicle has a misbuilt condenser. Prior to replacement, confirm that during temperature readings taken, the compressor was running for at least 10 seconds and was still running during measurements. If so, replace the A/C condenser. Refer to the appropriate Air Conditioning Condenser Replacement in SI.
Parts Information
Note: Use the vehicle identification number (VIN), SI, and the GM Electronic Parts Catalog to determine the proper condenser to order.
| Description | Part Number |
| CONDENSER ASM-A/C | 95286873
Genuine GM Condenser Part# - 95286873
|
| CONDENSER ASM-A/C | 96945774
GM Genuine Parts 15-63743 (96945774) Air Conditioning Condenser
|
Warranty Information
| Labor Operation | Description | Labor Time |
| 4480388* | A/C System Analysis | 0.5 hr ** |
| Add | A/C Condenser Temperature Variation Test | 0.3 hr |
| Add | Air Conditioning Condenser Replacement | 1.3 hrs ** |
| *This is a unique Labor Operation for Bulletin use only. |
||
| Version | 3 |
| Modified | July 20, 2016 – Added 2016 Model Year and Updated Date Breakpoint.
August 16, 2016 – Added Mexico Built VIN Designation to Trax Model and an Important statement to Service Procedure. |
SEOCONTENT-END
Bulletin No.: 16-NA-028
Date: Aug-2016
To View or Download this Document Click Here
Bulletin No.: 16-NA-028
Date: August, 2016
To View or Download this Document Click Here
Bulletin No.: 16-NA-028
Date: July, 2016
To View or Download this Document Click Here
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