NHTSA ID Number: 10089392
Manufacturer Communication Number: 44240
Summary
44240 – SPECIAL COVERAGE. FOR VEHICLES EQUIPPED WITH A HAPTIC SEAT OPTION (RPO UFL OR UHX) AND A NON-MOTORIZED SEAT BELT RETRACTOR (RPO AX7), THE AIRBAG WARNING LIGHT MAY BE ILLUMINATED DUE TO A POTENTIAL FAULT WITH THE DRIVER’S SIDE DIAGNOSABLE BUCKLE SWITCH. IF THIS AIRBAG LIGHT ILLUMINATES, AND HAS DIAGNOSTIC TROUBLE CODE (DTC) B0072 SET, IT MAY BE RELATED TO THE DRIVER’S SIDE DIAGNOSABLE BUCKLE SWITCH, AND THERE ARE NO ISSUES WITH THE VEHICLES AIRBAGS OR SEATBELT PRE-TENSIONERS. IN THIS CONDITION, THE AIRBAG OR SEATBELT PRE-TENSIONER DEPLOYMENTS ARE NOT AFFECTED. THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. DEALERS ARE TO LOOK FOR DTC B0072 AND REPLACE THE DRIVER’S SIDE FRONT SEAT BELT BUCKLE.
6 Affected Products
Vehicles
Parts
| Quantity | Part Name | Part No. |
| As Required | Belt Kit, D/Seat | 19260976 |
| Belt Kit, D/Seat | 19260977 | |
| Belt Kit, D/Seat | 19303926 | |
| Belt Kit, D/Seat | 19303927 | |
| Belt Kit, D/Seat | 19299105 | |
| Belt Kit, D/Seat | 19299106 | |
| Belt Kit, D/Seat | 19301875 | |
| Belt Kit, D/Seat | 19301876 | |
| Belt Kit, D/Seat | 19301877 | |
| Belt Kit, D/Seat | 19303792 | |
| Belt Kit, D/Seat | 19301883 | |
| Belt Kit, D/Seat | 19301884 | |
| Belt Kit, D/Seat | 19303790 |
SEOCONTENT-START
#44240: Special Coverage – Airbag Light On – (Jun 8, 2016)
| Subject: | 44240 Special Coverage Adjustment — Airbag Light On |
| Models: | 2014–2016 Cadillac ATS |
| 2014–2016 Cadillac CTS | |
| Equipped with Haptic Seat Option (RPO UFL or UHX) and Non-Motorized Seat Belt Retractor (RPO AX7) |
| Make | Model | Model Year | RPO | Description | |
|---|---|---|---|---|---|
| From | To | ||||
| Cadillac | ATS | 2014 | 2016 | UFL or UHX
AX7 |
Haptic Seat Option
Non-Motorized Seat Belt Retractor |
| Cadillac | CTS | 2014 | 2016 | UFL or UHX
AX7 |
Haptic Seat Option
Non–Motorized Seat Belt Retractor |
Involved vehicles are identified on the Applicable Warranties section in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
| Condition | On some 2014-2016 model year Cadillac ATS and CTS vehicles equipped with a haptic seat option (RPO UFL or UHX) and a non-motorized seat belt retractor (RPO AX7), the airbag warning light may be illuminated due to a potential fault with the driver’s side diagnosable buckle switch. If this airbag light illuminates, and has diagnostic trouble code (DTC) B0072 set, it may be related to the driver’s side diagnosable buckle switch, and there are no issues with the vehicles airbags or seatbelt pre-tensioners. In this condition, the airbag or seatbelt pre-tensioner deployments are not affected. |
| Special Coverage Adjustment | This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after June 8, 2016, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to June 8, 2016, must be submitted to the Service Contract provider. |
| Correction | Dealers are to look for DTC B0072 and replace the driver’s side front seat belt buckle. The repair will be made at no charge to the customer. |
Parts
| Quantity | Part Name | Part No. |
| As Required | Belt Kit, D/Seat | 19260976 |
| Belt Kit, D/Seat | 19260977 | |
| Belt Kit, D/Seat | 19303926 | |
| Belt Kit, D/Seat | 19303927 | |
| Belt Kit, D/Seat | 19299105 | |
| Belt Kit, D/Seat | 19299106 | |
| Belt Kit, D/Seat | 19301875 | |
| Belt Kit, D/Seat | 19301876 | |
| Belt Kit, D/Seat | 19301877 | |
| Belt Kit, D/Seat | 19303792 | |
| Belt Kit, D/Seat | 19301883 | |
| Belt Kit, D/Seat | 19301884 | |
| Belt Kit, D/Seat | 19303790 |
Note: Use the Vehicle Identification Number (VIN), SI and the GM Electronic Parts Catalog to determine which part to order.
Warranty Information
| Labor Operation | Description | Labor Time | Trans. Type | Net Item |
| 9900345 | Diagnostic Time Only – No Repair Required | 0.1-0.3 | ZREG | N/A |
| 9900346 | Front Seat Belt Buckle Replacement ADD: Diagnostic Time |
0.6
0.1–0.3 |
ZREG | N/A |
Service Procedure
Note: If a customer states that an airbag readiness light is illuminated, provide the customer with the following information:
- The airbag system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem with the airbag system.
- The system check includes the airbag sensor(s), passenger sensing system (if equipped), the pretensioners, the seat belt buckles, the airbag modules, the wiring, and the crash sensing and diagnostic module.
- This field action bulletin provides coverage for front seat belt buckle replacement if diagnostic trouble code B0072 is set.
- ALL other airbag system repairs are to be submitted as warranty, customer pay or goodwill.
- Using a scan tool, determine if DTC B0072 is set.
- Using the scan tool, clear DTC B0072 and ensure the DTC does NOT reset.
- Submit a claim under warranty, goodwill or customer pay.
Courtesy Transportation — For USA & Canada
Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. See General Motors
Service Policies and Procedures Manual, Section 6.1.10 – Courtesy Transportation, for details.
Customer Notification
General Motors will notify customers of this special coverage on their vehicle (see copy of typical customer letter included with this bulletin).
June 2016
Dear General Motors Customer:
This notice applies to your vehicle, VIN: ________________________________
As the owner of a 2014–2016 model year Cadillac ATS or CTS, your satisfaction with our product is very important to us.
This letter is intended to make you aware that some 2014–2016 model year Cadillac ATS and CTS vehicles, equipped with a haptic seat and a non–motorized seat belt retractor, the airbag warning light may be illuminated due to a potential fault with the driver’s side diagnosable buckle switch. If this airbag light illuminates, and has diagnostic trouble code B0072 set, it may be related to the driver’s side diagnosable buckle switch, and there are no issues with the vehicles airbags or seatbelt pre–tensioners. In this condition, the airbag or seatbelt pre–tensioner deployments are not affected.
Do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the condition as described above.
What We Have Done: General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2014–2016 model year Cadillac ATS or CTS within 10 years of the date your vehicle was originally placed in service or 120,000 miles (193,000 km), whichever occurs first, the condition will be repaired for you at no charge. Diagnosis or repair for conditions other than the condition described above is not covered under this special coverage program.
What You Should Do: If you believe that your vehicle has the condition described above, repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. You may want to contact your GM dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter with your other important glove box literature for future reference.
If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance Center at the number listed below.
| Division | Number | Text Telephones (TTY) |
| Cadillac | 1-866-982-2339 | 1-800-833-2622 |
| Puerto Rico – English | 1-800-496-9992 | |
| Puerto Rico – Español | 1-800-496-9993 | |
| Virgin Islands | 1-800-496-9994 |
We are sorry for any inconvenience you may experience; however, we have taken this action in the interest of your continued satisfaction with our products.
Terry M. Inch
Executive Director
Global Connected Customer Experience
44240
SEOCONTENT-END
Special Coverage Adjustment
44240
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