NHTSA ID Number: 10114640
Manufacturer Communication Number: PIT5312B
Summary
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the inhibitor/shiftier cable bracket. Technician will remove the steering column from the vehicle and replace the lower bearing adapter assembly.
Condition/Concern
Grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. This concern could be caused by either of the following:
1. The lower column bearing housing assembly (1) may be out of position.
2. The upper intermediate steering shaft to lower column shaft bolt and nut (2) may be contacting the inhibitor/shiftier cable bracket.
Parts
| Part Number | Usage | Description | Qty |
23354103 | (N38, N37) | Adapter-STRG SHF LWR BRG | 1 |
| 7847029 | (N38, N37) | Retainer (Lower Shaft to Bearing) | 1 |
10 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | ESCALADE | 2015 |
| CADILLAC | ESCALADE ESV | 2015 |
| CHEVROLET | SILVERADO 1500 | 2014 |
| CHEVROLET | SILVERADO 2500 | 2015 |
| CHEVROLET | SUBURBAN | 2015 |
| CHEVROLET | TAHOE | 2015 |
| GMC | SIERRA 1500 | 2014 |
| GMC | SIERRA 2500 | 2015 |
| GMC | YUKON | 2015 |
| GMC | YUKON XL | 2015 |
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5312B
Date: Jul-2015
MC-10114640-9999.pdf 723.715KB
NHTSA ID Number: 10114376
Manufacturer Communication Number: PIT5312A
Summary
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the inhibitor/shiftier cable bracket. Technician will replace the steering column for this concern.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5312A
Date: Jan-2015
MC-10114376-9999.pdf 441.587KB
NHTSA ID Number: 10095352
Manufacturer Communication Number: PIT5312A
Summary
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A GRIND, POP, SHUDDER OR BIND FEELING/NOISE IN THE STEERING COLUMN WHEN TURNING LEFT OR RIGHT. TECHNICIAN WILL INSPECT FOR THE LOWER COLUMN BEARING TO BE OUT OF POSITION AND THE UPPER INTERMEDIATE STEERING SHAFT TO LOWER COLUMN SHAFT BOLT AND NUT MAY BE CONTACTING THE INHIBITOR/SHIFTIER CABLE BRACKET. TECHNICIAN WILL REPLACE THE STEERING COLUMN FOR THIS CONCERN.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5312A
Date: Jan-2015
MC-10095352-2280.pdf 441.587KB
NHTSA ID Number: 10114773
Manufacturer Communication Number: PIT5312
Summary
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the inhibitor/shiftier cable bracket. Technician will replace the steering column for this concern.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5312
Date: Dec-2014
MC-10114773-9999.pdf 428.772KB
- Auto & Truck Maintenance
- Country of manufacture: United States
- Manufacturer: VALVOLINE
- High quality power steering fluid and conditioner
- Stops Noise
- Stops slipping
- Helps prevent unusual wear
- Protects seals
- The service solution for ALL European, North American, and Asian vehicles (Honda fluid recommended for Honda/Acura vehicles)
- Reduces friction and protects seals and hoses - extending the life of the power steering system
- Provides excellent cold and high temperature performance eliminating "morning sickness" stiffness
- Excellent for use in electric hydraulic systems
- Cleans and frees sticky turbines and pumps
- 50,000 mile fluid life
- Anti-wear protection increases system life; protects against pump failure, squeals and clogs; corrosion protection for metals, rubber & gasket components
- For use in all manufacturers
- Conventional formula; for use in all manufacturers
- Size: 32 oz.
- Engineered Stop Leak Protection: Specially formulated to condition and rejuvenate worn seals, helping stop existing leaks and preventing future fluid loss for smoother steering performance
- Long-term system durability: Provides advanced protection against wear and tear in the power steering system, ensuring reliable operation and extending component life under demanding conditions
- Anti-foaming and oxidation control: Reduces fluid breakdown, prevents harmful foam formation, and resists oxidation, keeping the steering system clean and responsive over time
- Seal Conditioning Benefits: Rejuvenates aged seals, restores flexibility, and helps reduce cracking or wear that commonly leads to power steering leaks.
- Recommended Applications: Suitable for ABS, disc, and drum braking systems meeting GM 1050017, Chrysler Spec 5931, and Ford Spec M2C195-A requirements
Last update on 2026-06-28 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Bulletin No.: PIT5312B
Date: Jul-2015
Subject: Steering Column Grind Pop Bind Shudder Noise And/Or Feeling When Turning
Models: 2015 Cadillac Escalade Models
2014 Chevrolet Silverado 1500
2015 Chevrolet Silverado, Suburban, Tahoe
2014 GMC Sierra 1500
2015 GMC Sierra, Yukon Models
With Tilt and Telescoping Steering Column RPO N38 or N37
This PI was superseded to update Recommendation/Instructions. Please discard PIT5312A.
Condition/Concern
Some owners may comment on a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. This concern could be caused by either of the following:
1. The lower column bearing housing assembly (1) may be out of position. The 1st picture shows the lower column bearing assembly (1) in its correct
position, while the 2nd picture below shows the lower column bearing out of position.
2. The upper intermediate steering shaft to lower column shaft bolt and nut (2) may be contacting the inhibitor/shiftier cable bracket, as shown below.
Recommendation/Instructions
Note: Do NOT replace the steering column for these conditions
Important: To correct either above condition, repair the steering column assembly by replacing the column lower bearing adapter assembly and retainer as instructed in the following. Below are the highlighted steps for the repair, but please refer to SI “Steering Shaft Lower Bearing Adapter Replacement” for the complete procedure and torque specifications.
1. Remove the steering column lower bearing adapter assembly from the column.
1.1 Remove the steering column as an assembly from the vehicle
1.2 Remove the steering angle sensor (4) from the column.
1.3 Remove the steering column lower shaft retainer (1) from the shaft.
1.4 Remove the steering column lower bearing adapter assembly (2). While depressing the retaining tabs, with the aid of a flat bladed screwdriver, carefully pry to remove the lower bearing assembly (2) from the column.
2. Install the new steering column lower bearing adapter assembly, and the new steering column lower shaft retainer to the column Measure 154 mm (6.06 in) from the end of the steering column lower shaft (2) and draw a line around the shaft at that point (1).
2.2. Install a new steering column lower bearing adapter assembly (2) to the steering column. Ensure the bearing adapter is fully seated with retaining tabs secured.
2.3. Install the lower steering column retainer (1) to the measurement mark.
2.4. Verify 3-5 mm (0.12-0.20 in) gap exists between lower shaft retainer and lower bearing assembly.
Parts Information
Part Number Usage Description Qty
23354103 (N38, N37) Adapter-STRG SHF LWR BRG 1
7847029 (N38, N37) Retainer (Lower Shaft to Bearing) 1
Warranty Information
For vehicles repaired under warranty use:
Labor Operation Description Labor Time
7441620 Steering Shaft Lower Bearing Adapter Replacement Use Published Labor Operation Time
SEOCONTENT-END
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