NHTSA ID Number: 10165125
Manufacturer Communication Number: 100310001E
Summary
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
28 Affected Products
Vehicles
| CHEVROLET | SILVERADO | 2017 |
| CHEVROLET | SILVERADO 1500 | 2011 |
| CHEVROLET | SILVERADO 2500 | 2011-2016, 2018-2020 |
| CHEVROLET | SILVERADO 3500 | 2013 |
| GMC | SIERRA | 2017 |
| GMC | SIERRA 2500 | 2011-2016, 2018-2020 |
| GMC | SIERRA DENALI | 2011-2013, 2015-2016, 2018 |
SEOCONTENT-START
Bulletin No.: 10-03-10-001E
Date: September, 2019
| Subject: | Revised Wheel Balancer Mounting Instructions (Heavy Duty Models Only) |
| Models: | 2011-2020 Chevrolet |
| 2011-2020 GMC Sierra 2500HD-3500HD | |
| Attention: | This Bulletin also applies to any of the above models that may be Middle East and Israel export vehicles. |
This Bulletin has been revised to add 2018 – 2020 Model Years. Please discard Corporate Bulletin Number 10-03-10-001D.
Revised Wheel Balancing Procedure for Consistent Balancing Results
Concern
Customers may comment on a vibration or tire balance concern while driving, usually at higher speeds. Initial attempts at balancing the tire and wheel assemblies may not have not resolved the condition.
Note: All current Service Information, appropriate Service Bulletins and PIs still apply to this condition. Specific details related to the Silverado and Sierra HD trucks are included in this bulletin to assist with tire vibration concerns.
The 2011-2017 tire and wheel assemblies for the heavy duty (HD) trucks, especially the dual rear wheel (dually), have more mass and a larger overall diameter requiring specialized equipment and care.
GM Dealer Equipment

GM Dealer equipment MD Collet Kit 20–3116–1 is the best device for HD wheel balancing and Radial Force Variation (RFV) measurement using the Hunter GSP9700.
Dual Rear Wheels (DRW)
The following information is specific to the Dual Rear Wheel (DRW) Trucks
- Various adapters are listed below for use with the DRW trucks. The first tool listed is the preferred tool and will provide the best/most consistent results.
- Preferred adapter/process
- There is a new adapter released for use with the DRW trucks (and also works well with the single rear wheel trucks). This kit is available through GM Dealer Equipment (in Canada, at DES-Canada) and works with the Hunter 9700 balancer.
- The kit fits Aluminum DRW wheels and allows the normal functionality of the road force variation balance procedure. For steel wheels it will work better than any other adapter, but the repeatability test referenced below may still be required, and may have a tight fit.
Haweka Pro Max GM II Kit for 8×180 and 8×210 Vehicles

Haweka Pro Max Adapter Installed

- The remaining available cones/adapters may not produce repeatable balancing results with some balancers. With the older tools available, it will most likely not be possible to pass a centering check when attempting to balance assemblies. If the updated tools released are not used, it may be necessary to balance the tire/wheel assembly bypassing the centering check on the Hunter 9700 (and similar) equipment or by using a truck-type balancer that is capable of handling larger assemblies similar to medium duty truck wheels (Comparable to the TopKick or Kodiak trucks).
- The information provided below is not absolute, it is only provided as guidelines to assist with balancing the tire/wheel assemblies. This specific procedure does not need to be used, but any procedure used must provide repeatable results.
-
- For DRW trucks ONLY, the new adapters are available that will allow the tire/aluminum wheel assembly to reliably pass the centering check on the Hunter 9700 balancer (item #709-280 400 113 Haweka Pro Max GM II Kit for 8×180 and 8×210 vehicles) If this adapter is not available, use the most appropriate adaptors, such as item #20-1207-1 Extra Large Truck Cone Kit that contains: Wheel Spacer #46-309-2; Extra Large Truck Cone #192-92-2. (see photos below)


- When using truck wheel balancers, it is important to use the proper settings on the machine for the appropriate assembly to get within +/- 0.5 oz (15 g) maximum balance tolerance. Typical modes are truck, RV or car. Refer to your balancers instruction manual for proper settings.
Note: The following is a procedure that can be used on the Hunter 9700 equipment. Other equipment can be used, but repeatable results must be obtained.
Perform a Balance Mode CenteringCheck
- If the wheel successfully passes the CenteringCheck, balancing procedures can be performed. If the wheel does not pass the CenteringCheck, “test spins” may be performed to check for wheel centering repeatability.

- From the balance screen, press the “Perform CenterCheck” softkey.
- Mount the wheel on the spindle and secure with the wing nut/ AutoClamp.
- If the rim runout method is selected, press “Use Balance Mode.”

- Lower the hood and spin the wheel.
- When spin is complete, raise the hood to position the wheel with the valve stem at 12:00 o’clock and then press “Enter Valve Stem” softkey.

- Loosen the wing nut / AutoClamp. Remove the wheel from the collet and rotate wheel position on the spindle to change valve stem location. Re-install the wheel on the collet and re-clamp.
- Lower the hood and the wheel will spin.

- When spin is complete, raise the hood and position the wheel with valve stem at 12:00 o’clock and then press “Enter Valve Stem” softkey.


- CenteringCheck results will appear.
- If CenteringCheck is successful, balancing procedures can be performed. If the wheel does not pass the CenteringCheck, perform test spins as described below.
- If using the new item #709-280 400 113 Haweka Pro Max GM II Kit for 8×180 and 8×210 vehicles, it is still possible to get a failed centering check. Re-mount the assembly and try again. Steel wheels may still not pass and may require the procedure detailed below in the “Perform a Balance Mode CenteringCheck.”
Performing Centering Repeatability Test Spins
- Once failing a CenteringCheck after the wheel assembly has been mounted, and the correct Balancer Setup is in place, test spins can be performed. The procedure for checking centering accuracy is as follows:
Notice: It may be necessary to disable the load roller if balance results are considerably inconsistent, in order to obtain better balance results of the wheel. However this will leave Radial Force Variation (RFV) ratings as unknown and may be the root cause of a vibration concern.


- Perform a spin. Record the needed correction weight and mark the correction weight location on the tire with a tire pencil. This will be recorded as “Spin 1.”
- Unclamp the wheel assembly and change its position by 90 degrees, either clockwise or counterclockwise. Throughout the procedure, continue the positioning using the clock motion first used (i.e. all clockwise or all counterclockwise).


- Perform a spin. Record the needed correction weight and mark the correction weight location on the tire with a tire pencil. This will be recorded as “Spin 2.”
Evaluate Results:
When the two test spins have been completed, the centering repeatability results may be evaluated.
Acceptable Results:
- If correction weight amounts and correction weight locations remain relatively consistent, the results can be considered valid.
- The following sample shows an acceptable result, but only 2 samples are needed.

- If correction weight amount varies more than 0.9 oz., or if phase varies by more than 135° then current balancer operating condition and/or setup is unacceptable and should be evaluated.
- Conditions that can cause unacceptable results include:
- Incorrect Balancer Settings
- Worn Spindle Shaft
- Worn Collets / Cones
Radial Force Variation (RFV)
- When attempting to obtain the best possible RFV measurements for a tire/wheel assembly that does not pass the CenteringCheck®, it is necessary to re-analyze RFV measurements to verify repeatable results.
- Obtain initial RFV measurement and record the result.
- Press the “Show Runout & Force Matching” softkey.
- Then press the “Runout/Matching” softkey and follow procedure listed on the screen.
- Mark the high point of tire and low point of wheel assembly as indicated by the balancer. Match Mount the assembly by removing tire and remounting it so the two markings meet, while exercising the bead to verify it is set properly.
- Remove the tire/wheel assembly and remount it on the balance tool in a different position.
- Re-analyze the corrected tire/wheel assembly to verify repeatable results.
- The locations of the high point of RFV and balance weight locations should be within +- 135.°
- The balance weight should be +- 0.9 oz.
Single Rear Wheel Trucks
- Hunter Equipment has developed a bulletin specifically to assist with balancing single rear wheel assemblies. That information is duplicated below with the permission of the Hunter Corporation.
- For balancing the tire/wheel assembly, make sure to use one of the following three methods to mount the assembly. Using one of these methods should allow the tire/wheel assembly to repeatedly pass the centering check and allow for good RFV and balancing measurements:
Method 1a: Preferred Method 1

- Securing the offset spacer, 46-653-2 or 46-433-2, to the spindle hub face. Mount the spacer, 46-360-2 and collet, 192-174-2 (4.800”-5.025” / 122 mm -128 mm), on the spindle shaft.
- Center the tire/wheel assembly bore on the collet and clamp using the 6 inch clamping cup or 9 inch alloy clamping cup.
Alloy Wheel: 6 inch Clamping Cup w/AutoClamp

Steel Wheel: 6 inch Clamping Cup w/Wing Nut

Method 1.b: Preferred Method 2
Securing the dual-sided collet from item #709-280 400 113 Haweka Pro Max GM II Kit for 8×180 and 8×210 vehicles to the spindle hub face. Mount the wheel and then the four-arm star on the spindle shaft and tighten with the auto clamp or wing nut.
Dual Sided Collet Mounted on the Back of a Single Wheel Aluminum Rim

Four Arm Star Mounted to the Front of a Single Wheel Aluminum Rim

Method 2: Alternate Method (Hunter TruckChuck)
-
- Secure the Hunter TruckChuck, 20-1602-1, to the center bore of the rim. Ensure the chuck is secure and uniformly attached.
Hunter TruckChuck Correctly Attached (Rear View)

Hunter TruckChuck Correctly Attached (Front View)

Hunter TruckChuck Correctly Attached (Close Up)




- Clamp using the 6 inch clamping cup or 9 inch alloy clamping cup.
After mounting the tire/wheel assembly to the balancer, proceed with the balance/RFV operations verifying repeatable results.
SEOCONTENT-END
Bulletin No.: 10-03-10-001E
Date: September, 2019
To View or Download this Document Click Here
Bulletin No.: 10-03-10-001D
Date: May-2017
To View or Download this Document Click Here
Bulletin No.: 10-03-10-001C
Date: October, 2014
To View or Download this Document Click Here
Bulletin No.: 10-03-10-001B
Date: Jun-2013
To View or Download this Document Click Here
Bulletin No.: 10-03-10-001B
Date: June, 2013
To View or Download this Document Click Here
Bulletin No.: 10-03-10-001A
Date: Oct-2012
To View or Download this Document Click Here
Bulletin No.: 10-03-10-001A
Date: October, 2012
To View or Download this Document Click Here
Bulletin No.: 10-03-10-001A
Date: October, 2012
To View or Download this Document Click Here
- Superior Quality – High-quality material is guaranteed; close tolerances ensure the weight of the products is accurate.
- Anti-Corrosion – The surface layer of the wheel weights is first electro-galvanized, then subjected to a multilayer and omni-dimensional plastic spraying process.
- Eco-Friendly – The material of the products is lead-free and universal for all 50 states.
- U.S White Tape – U.S.-made Four-Season Tape ensures perfect sticking results, with wide paper backing designed for easy peeling.
- Specification – 1 segment: 1/4 oz; 1 strip: 8 segments; 1 box: 30 strips. In total: 1 box = 30 strips = 240 segments = 60 oz.
- Superior Quality – High-quality material is guaranteed; close tolerances ensure the weight of the products is accurate.
- Anti-Corrosion – The surface layer of the wheel weights is first electro-galvanized, then subjected to a multilayer and omni-dimensional plastic spraying process.
- Eco-Friendly – The material of the products is lead-free and universal for all 50 states.
- U.S White Tape – U.S.-made Four-Season Tape ensures perfect sticking results, with wide paper backing designed for easy peeling.
- Specification – 1 segment: 1/4 oz; 1 strip: 8 segments; 1 box: 30 strips. In total: 4 boxes = 120 strips = 960 segments = 240 oz.
- Superior Quality – High-quality material is guaranteed; close tolerances ensure the weight of the products is accurate.
- Anti-Corrosion – The surface layer of the wheel weights is first electro-galvanized, then subjected to a multilayer and omni-dimensional plastic spraying process.
- Eco-Friendly – The material of the products is lead-free and universal for all 50 states.
- U.S White Tape – U.S.-made Four-Season Tape ensures perfect sticking results, with wide paper backing designed for easy peeling.
- Specification – 1 segment: 1/4 oz; 1 strip: 8 segments; 1 box: 30 strips. In total: 1 box = 30 strips = 240 segments = 60 oz.
- Superior Quality – High-quality material is guaranteed; close tolerances ensure the weight of the products is accurate.
- Anti-Corrosion – The surface layer of the wheel weights is first electrogalvanized, then a multilayer and omnidirectional plastic spraying process is applied.
- Eco-Friendly – The material of the products is lead-free and suitable for all 50 states.
- U.S White Tape – U.S.-made Four-Season Tape provides perfect sticking results, with wide paper backing designed for easy peeling.
- Specification – 1 segment: 1/2 oz; 1 strip: 7 segments; 1 box: 18 strips. In total: 1 box = 18 strips = 126 segments = 63 oz.
- COMPLETE 400-PIECE ASSORTMENT KIT – Includes 400 clip-on wheel weights covering AW, P, MC, and FN styles with multiple sizes, giving you a full solution for balancing a wide range of vehicle wheels.
- VERSATILE FIT FOR MOST RIMS – Our clip-on wheel balance weights are offered in AW, P, FN, and MC styles, AW is for aluminum wheels rims, P is for steel wheels rims, FN is for Japanese cars, and MC is for aluminum wheels rims, ensuring compatibility with aluminum and steel rims as well as popular Japanese vehicles. Whether for cars, SUVs, vans, or light trucks, these zinc-coated steel tire balancing weights deliver a secure, long-lasting fit and professional-grade performance.
- CONVENIENT ASSORTED SIZES – Get all the options you need in one 400-piece assortment kit of wheel balancing weights. Includes 0.25oz, 0.50oz, 0.75oz, and 1.00oz clip-on tire weights, giving you the flexibility to fine-tune balance for any wheel type. Available in AW, P, FN, and MC styles for use on aluminum rims, steel rims, and Japanese vehicles. Perfect for auto shops, tire shops, or DIY garage repairs.
- EFFORTLESS INSTALLATION – Designed for quick and simple use, these clip-on wheel balance weights install in minutes. Just clean the rim, position, and tap with a hammer for a secure hold. Ideal for professional tire shops or DIY users, these steel/zinc balancing weights make wheel maintenance fast, reliable, and hassle-free.
- RELIABLE FOR ALL VEHICLES – Built for durability and long-lasting performance, these professional-grade clip-on wheel balance weights work with sedans, SUVs, vans, pickups, and light trucks. They provide accurate tire balancing for a smoother ride, improved handling, and extended tire life.
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.





