Loss of Power Steering Assist, Hard to Steer, and/or Service Power Steering Message on DIC – 2010-2017 Buick Cadillac Chevrolet GMC

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Bulletin No.: PI1521B
Date: 17-Jun-2016

Subject:	Loss of Power Steering Assist, Hard to Steer, and/or Service Power Steering Message on DIC
Models:	2012-2015 Buick Verano
	2013-2016 Buick LaCrosse Equipped with NJ1
	2013-2017 Buick Regal Equipped with NJ1
	2014-2016 Cadillac ELR
	2010-2017 Chevrolet Equinox
	2011-2015 Chevrolet Cruze, Volt
	2016 Chevrolet Cruze Limited
	2013-2015 Chevrolet Malibu
	2016 Chevrolet Malibu Limited
	2014-2016 Chevrolet Impala (VIN 1) Equipped with NJ1
	2016 Chevrolet Cruze Limited, Malibu Limited
	2010-2017 GMC Terrain
Attention:	This PI also applies to any of the above models that may be Export from North America vehicles.

This PI has been revised to update the Model Years. Please discard PI1521A.

Condition/Concern

Some customers may comment on loss of power steering assist, hard to steer, and/or Service Power Steering message on DIC.

This may be caused by a blown/failed power steering fuse, which could be a result from improper jump starting.

Recommendation/Instructions (Equinox and Terrain)

If you encounter a vehicle with the above concern, follow the procedure below.

1. Locate the power steering fuse.
2. Check to determine if the fuse is open. To do so, check for continuity using a Digital Multimeter (EL–39200) or a continuity tester.
3. If the fuse element is broken, replace the fuse.

Important: When installing the new fuse, tighten the fasteners to 5 Nm (44 lb in).

Note: If the continuity is good, continue diagnosis referring to SI.

4. After fuse is replaced, install an electrical ground point label, GM P/N 10384767, in the approximate location as illustrated above.

Recommendation/Instructions (All Other Models)

If you encounter a vehicle with the above concern, follow the procedure below.

1. Locate the power steering fuse.
2. Check to determine if the fuse is open. To do so, check for continuity using a Digital Multimeter (EL–39200) or a continuity tester.
3. If the fuse element is broken, replace the fuse.

Important: When installing the new fuse, tighten the fasteners to 5 Nm (44 lb in).

Note: If the continuity is good, continue diagnosis referring to SI.

Parts Information

For fuse part numbers and usage, refer to Group 08.965 of the appropriate GM Parts Catalog.

Warranty Information

For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.

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