NHTSA ID Number: 10163684
Manufacturer Communication Number: PIT5448E
Summary
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
24 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | ESCALADE ESV | 2015-2020 |
| CHEVROLET | SUBURBAN | 2015-2020 |
| CHEVROLET | TAHOE | 2015-2020 |
| GMC | YUKON DENALI | 2015-2019 |
| GMC | YUKON XL | 2020 |
Bulletin No.: PIT5448E Published date: 07/29/2019
Preliminary Information
PIT5448E Normal Characteristic – Engine Stops Running after Extended idle
Models
Brand: Model: Model Years:
VIN:
from to
Engine: Transmissions:
Cadillac Escalade Models 2015 – 2020 All All
All All Chevrolet Tahoe 2015 – 2020
All All All All Chevrolet Suburban
2015 – 2020 All All All All GMC
Yukon Models 2015 – 2020 All All All
All
Equipped with Push Button Keyless Start (RPO BTM)
Supersession Statement
This PI was superseded to add Model Years. Please discard PIT5448D.
Condition / Concern
Some customers may comment that the engine stops running after extended idle with shifter in Park.
Recommendations / Instructions
An engine run timeout feature is standard on all push button start vehicles. There are 2 different
scenarios for how the feature will work.
2015 Models Without RPO AVF will power off after 2.5 hours:
1. If the customer leaves the vehicle with the fob while the engine is running and the shifter in
park it will power off after 2.5 hours. (ie no fob present.)
2. If the customer is sitting with engine running and the fob is in the vehicle after 2.5 hours the
vehicle will reach out and look for the fob and if it locates it in the vehicle it will reset the
timer an additional 2.5 hours (5 hours total) then the vehicle will power off.
NOTE: If at any time during the first two scenarios the vehicle shifter is removed from park, the
timer will reset and start over.
This is normal operation and no repairs should be made.
2015 Models With RPO AVF and 2016 Models will power off after 1 hour:
1. If the customer leaves the vehicle with the fob while the engine is running and the shifter in
park it will power off after 1 hour. (ie no fob present.)
2. If the customer is sitting with engine running and the fob is in the vehicle after 1 hour the
vehicle will reach out and look for the fob and if it locates it in the vehicle it will reset the
timer an additional 1 hour (2 hours total) then the vehicle will power off.
NOTE: If at any time during the first two scenarios the vehicle shifter is removed from park,
the timer will reset and start over.
This is normal operation and no repairs should be made.
2017 and Newer Models:
This information can now be found in the Owner’s Manual under: Driving and Operating / Driving
Information / Regulated / Extended Parking
See example SI Owner’s Manual Document ID: 4328022 for 2017 Chevrolet Suburban.
Customer Information
Please communicate to the customer this condition is a normal operating characteristic of their
vehicle. It will not impact the designed performance or reliability of the vehicle. Please share
this information with the customer, including a copy of this message.
Additional SI Keywords
1/2 2 BTM keyless Police
Bulletin No.: PIT5448E
Published date: 07/29/2019
https://www.nhtsa.gov/recalls?nhtsaId=10163684
https://static.nhtsa.gov/odi/tsbs/2019/MC-10163684-9999.pdf
To View or Download this Document Click Here
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Open in new tab Bulletin No.: PIT5448D
Published date: 09/10/2018
https://www.nhtsa.gov/recalls?nhtsaId=10145470
https://static.nhtsa.gov/odi/tsbs/2018/MC-10145470-9999.pdf
To View or Download this Document Click Here
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Bulletin No.: PIT5448C
Date: Jan-2017
https://www.nhtsa.gov/recalls?nhtsaId=10113336
https://static.nhtsa.gov/odi/tsbs/2017/MC-10113336-9999.pdf
To View or Download this Document Click Here
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Bulletin No.: PIT5448B
Date: September, 2015
https://www.nhtsa.gov/recalls?nhtsaId=10075422
https://static.nhtsa.gov/odi/tsbs/2015/SB-10075422-2280.pdf
To View or Download this Document Click Here
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Bulletin No.: PIT5448A
Date: August, 2015
https://www.nhtsa.gov/recalls?nhtsaId=10059069
https://static.nhtsa.gov/odi/tsbs/2015/SB-10059069-1599.pdf
To View or Download this Document Click Here
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Last update on 2021-04-19 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-04-19 / Affiliate links / Images from Amazon Product Advertising API
