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NHTSA ID Number: 10154290
Manufacturer Communication Number: PIT5444D
Summary
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
136 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BUICK | ENCLAVE | 2014-2017 |
| BUICK | ENCORE | 2014-2017 |
| BUICK | LACROSSE | 2014-2017 |
| BUICK | VERANO | 2014-2017 |
| CADILLAC | ATS | 2013-2018 |
| CADILLAC | CTS | 2013-2018 |
| CADILLAC | ELR | 2014-2016 |
| CADILLAC | ESCALADE ESV | 2015-2018 |
| CADILLAC | SRX | 2013-2016 |
| CADILLAC | XTS | 2013-2018 |
| CHEVROLET | CAMARO | 2014-2018 |
| CHEVROLET | COLORADO | 2015-2018 |
| CHEVROLET | CORVETTE | 2015-2018 |
| CHEVROLET | CRUZE | 2014-2018 |
| CHEVROLET | EQUINOX | 2014-2018 |
| CHEVROLET | IMPALA | 2015-2018 |
| CHEVROLET | MALIBU | 2014-2018 |
| CHEVROLET | SILVERADO 1500 | 2015-2018 |
| CHEVROLET | SILVERADO 2500 | 2015-2018 |
| CHEVROLET | SILVERADO 3500 | 2015-2018 |
| CHEVROLET | SUBURBAN | 2015-2018 |
| CHEVROLET | TAHOE | 2015-2018 |
| CHEVROLET | TRAVERSE | 2014-2018 |
| CHEVROLET | VOLT | 2014-2017 |
| GMC | ACADIA | 2014-2018 |
| GMC | CANYON | 2015-2018 |
| GMC | SIERRA 1500 | 2015-2018 |
| GMC | SIERRA 2500 | 2015-2018 |
| GMC | SIERRA 3500 | 2015-2018 |
| GMC | TERRAIN | 2014-2018 |
| GMC | YUKON DENALI | 2015-2018 |
SEOCONTENT-START
Bulletin No.: PIT5444C
Published date: 07/24/2017
Preliminary Information
PIT5444C Diagnostic Tip-Text Messaging
Models
Brand: Model: Model Years:
VIN:
Engine: Transmissions:
from to
Buick Encore 2014 – 2017 All All All All
Buick Enclave 2014 – 2017 All All All All
Buick Verano 2014 – 2017 All All All All
Chevrolet Camaro 2014 – 2018 All All All All
Chevrolet Cruze 2014 – 2018 All All All All
Chevrolet Equinox 2014 – 2018 All All All All
Chevrolet Malibu 2014 – 2018 All All All All
Chevrolet Orlando 2014 – 2015 See Note* See Note* All All
Chevrolet Traverse 2014 – 2018 All All All All
Chevrolet Volt 2014 – 2017 All All All All
GMC Acadia 2014 – 2018 All All All All
GMC Terrain 2014 – 2018 All All All All
Cadillac ATS 2013 – 2018 All All All All
Cadillac CTS Sedan (Vin A) 2013 – 2018 All All All All
Cadillac ELR 2014 – 2016 All All All All
Cadillac Escalade Models 2015 – 2018 All All All All
Cadillac SRX 2013 – 2016 All All All All
Cadillac XTS 2013 – 2018 All All All All
Chevrolet Colorado 2015 – 2018 All All All All
Chevrolet Corvette 2015 – 2018 All All All All
Chevrolet Impala (Vin 1) 2015 – 2018 All All All All
Chevrolet Silverado 1500 2015 – 2018 All All All All
Chevrolet Silverado 2500/3500 2015 – 2018 See Note** See Note** All All
Chevrolet Suburban 2015 – 2018 See Note** See Note** All All
Chevrolet Tahoe 2015 – 2018 See Note** See Note** All All
GMC Canyon 2015 – 2018 All All All All
GMC Sierra 1500 2015 – 2018 All All All All
GMC Sierra 2500/3500 2015 – 2018 See Note** See Note** All All
GMC Yukon Models 2015 – 2018 See Note** See Note** All All
*Canada Only
**RPO AVF only for 2015 model year
Equipped with RPO IO4, IO5, IO6, UFF, UFW, UFU (w/UP9), UGY, UG4, UGU, UGX, UHK, UHR, UHJ, UHQ, UI4, UI6, UI7, or UI8
Supersession Statement:
This PI has been superseded to update model years through model year 2018. Please discard PIT5444B.
Condition / Concern
A customer or dealer may have questions or concerns about the Text Messaging feature available on some newer GM infotainment systems.
Recommendations / Instructions
Text Message Alerts are available on all 2015 models equipped with MyLink, IntelliLink or Cadillac CUE (excluding Sonic, Spark, Spark EV and Trax; Texting for 2015 Escalade/ESV, Sierra 2500HD/3500HD, Silverado Heavy Duty, Suburban, Tahoe and Yukon/Yukon XL models is dependent on having RPO AVF).
NOTE: Text Message Alerts are also available on select 14MY vehicles: Chevrolet Camaro, Cruze, Cruze Diesel, Equinox, Malibu, SS, Traverse and Volt; Buick Encore, Enclave and Verano; GMC Acadia and Terrain.
Text Message Alerts are offered when the system is paired with a Bluetooth device that supports text messaging. Commands can be initiated using the text message icon (varies by vehicle) on the touch-screen display. When a text message is received on a paired, compatible phone, this system allows the customer to:
Display the incoming text message on screen when the vehicle is stationary or a passenger is detected (if equipped with Passenger Lockout).
Listen to the message read aloud over the audio system.
Choose from a list of pre-defined responses when the vehicle is stationary or in motion (with select vehicle and phones).
Note: This feature is not designed to replicate the text messaging functionality found on your phone. Functionality varies by vehicle, phone make, and model.
In order to use Text Message Alerts, your compatible phone must be paired with the infotainment system. For most devices, you must take an additional step during the pairing process to enable Text Message Alert functionality in the vehicle. This step varies by phone make and model, but generally, you can follow the process below.
IPhone devices
Pair your iPhone with the system
On your phone, select settings>notifications>messages. Make sure that “Allow Notifications” and “Show On Lock Screen” are both selected on.
On your phone, within the Bluetooth SETTINGS menu, select the “i” icon next to your vehicle name in the device list and enable
SHOW NOTIFICATIONS
The feature will be enabled on your next ignition cycle (wait at least 3 minutes after engine shut off)
Note: Your device should remember your notification preferences when it reconnects in the future.
Text Message Alert functionality varies by phone. The following functionality is specific to some IPhone devices:
Text messages CANNOT be responded to using the radio system for iPhone devices; they can only be received
Only text messages received during the current drive cycle are accessible using the radio system
If the user’s phone is currently showing an open text message screen/app, the user may not receive an alert for new messages in
the active conversation through the radio system
iPhone’s have to have iOS6 or later version so that incoming messages can be displayed on the car’s dashboard and/or read aloud by the car’s computerized voice.
Android Devices
Pair your Android device with the system
During the pairing process, your phone may ask you to allow the vehicle to access your device’s contacts and M.A.P. (message access profile). You must agree to both in order to use Text Message Alerts
Note: Select “ALWAYS ALLOW” on your device to remember your notification preferences in the future. Some Android devices require the user to drag down the notification page (swipe down from the top of the screen) in order to complete these steps.
PIT5444B
| Subject: | Text Messaging |
| Models: | 2014-2015 Buick Encore, Enclave, Verano |
| 2014-2015 Chevrolet Camaro, Cruze, Equinox, Malibu, Orlando (Canada Only), Traverse, Volt | |
| 2014-2015 GMC Acadia, Terrain | |
| 2015 Buick LaCrosse, Regal | |
| 2015 Cadillac ATS, CTS Sedan (VIN A), ELR, Escalade Models, SRX, XTS | |
| 2015 Chevrolet Colorado, Corvette, Impala (VIN 1), Silverado 1500, Silverado 2500/3500 (RPO AVF), Suburban (RPO AVF), Tahoe(RPO AVF) | |
| 2015 GMC Canyon, Sierra 1500, Sierra 2500/3500 (RPO AVF), Yukon Models (RPO AVF) | |
| Equipped with RPO IO4, IO5, IO6, UFF, UFW, UFU (w/UP9), UGY, UG4, UGU, UGX, UHK, UHR, UHJ, UHQ, UI4, UI6, UI7, or UI8 |
Questions or concerns about the Text Messaging features available on some newer GM infotainment systems.
Text Message Alerts are available on all 2015 models equipped with MyLink, IntelliLink or Cadillac CUE (excluding Sonic, Spark, Spark EV and Trax; Texting for 2015 Escalade/ESV, Sierra 2500HD/3500HD, Silverado Heavy Duty, Suburban, Tahoe and Yukon/Yukon XL models is dependent on having RPO AVF).
Note: Text Message Alerts are also available on select 14MY vehicles: Chevrolet Camaro, Cruze, Cruze Diesel, Equinox, Malibu, SS, Traverse and Volt; Buick Encore, Enclave and Verano; GMC Acadia and Terrain.
Text Message Alerts are offered when the system is paired with a Bluetooth device that supports text messaging. Commands can be initiated using the text message icon (varies by vehicle) on the touch-screen display. When a text message is received on a paired, compatible phone, this system allows the customer to:
- Display the incoming text message on screen when the vehicle is stationary or a passenger is detected (if equipped with Passenger Lockout).
- Listen to the message read aloud over the audio system.
- Choose from a list of pre-defined responses when the vehicle is stationary or in motion (with select vehicle and phones).
Note: This feature is not designed to replicate the text messaging functionality found on your phone. Functionality varies by vehicle, phone make, and model.
In order to use Text Message Alerts, your compatible phone must be paired with the infotainment system. For most devices, you must take an additional step during the pairing process to enable Text Message Alert functionality in the vehicle. This step varies by phone make and model, but generally, you can follow the process below.
iPhone devices
- Pair your iPhone with the system
- On your phone, select settings>notifications>messages. Make sure that “Allow Notifications” and “Show On Lock Screen” are both selected on.
- On your phone, within the Bluetooth SETTINGS menu, select the “i” icon next to your vehicle name in the device list and enable SHOW NOTIFICATIONS
- The feature will be enabled on your next ignition cycle (wait at least 3 minutes after engine shut off)
Note: Your device should remember your notification preferences when it reconnects in the future.
Text Message Alert functionality varies by phone. The following functionality is specific to some iPhone devices:
- Text messages CANNOT be responded to using the radio system for iPhone devices; they can only be received
- Only text messages received during the current drive cycle are accessible using the radio system
- If the user’s phone is currently showing an open text message screen/app, the user may not receive an alert for new messages in the active conversation through the radio system
- iPhone’s have to have iOS6 or later version so that incoming messages can be displayed on the car’s dashboard and/or read aloud by the car’s computerized voice.
Android Devices
- Pair your Android device with the system
- During the pairing process, your phone may ask you to allow the vehicle to access your device’s contacts and M.A.P. (message access profile). You must agree to both in order to use Text Message Alerts
SEOCONTENT-END
Bulletin No.: PIT5444C
Published date: 07/24/2017
https://www.nhtsa.gov/recalls?nhtsaId=10114088
https://static.nhtsa.gov/odi/tsbs/2017/MC-10114088-9999.pdf
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Bulletin No.: PIT5444B
Date: Nov-2015
https://www.nhtsa.gov/recalls?nhtsaId=10115108
https://static.nhtsa.gov/odi/tsbs/2015/MC-10115108-9999.pdf
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Bulletin No.: PIT5444A
Date: Sep-2015
https://www.nhtsa.gov/recalls?nhtsaId=10127243
https://static.nhtsa.gov/odi/tsbs/2015/MC-10127243-9999.pdf
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Bulletin No.: PIT5444
Date: Jul-2015
https://www.nhtsa.gov/recalls?nhtsaId=10114621
https://static.nhtsa.gov/odi/tsbs/2015/MC-10114621-9999.pdf
To View or Download this Document Click Here
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- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Please check with your carrier to verify compatibility.
- When you receive the phone, insert a SIM card from a compatible carrier. Then, turn it on, connect to Wi-Fi, and follow the on screen prompts to activate service.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
- 6.1" Super Retina XDR display. 5G Superfast downloads, high?quality streaming
- Cinematic mode in 1080p at 30 fps. Dolby Vision HDR video recording up to 4K at 60 fps. 2X Optical zoom range
- A15 Bionic chip. New 6-core CPU with 2 performance and 4 efficiency cores. New 4-core GPU. New 16-core Neural Engine
- Up to 19 hours video playback. Face ID. Ceramic Shield front. Aerospace-grade aluminum
- Water resistant to a depth of 6 meters for up to 30 minutes. Compatible with MagSafe accessories and wireless chargers
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Please check with your carrier to verify compatibility.
- When you receive the phone, insert a SIM card from a compatible carrier. Then, turn it on, connect to Wi-Fi, and follow the on screen prompts to activate service.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- 6.1" Super Retina XDR display with ProMotion. 5G Superfast downloads, high-quality streaming
- Cinematic mode in 1080p at 30 fps. Dolby Vision HDR video recording up to 4K at 60 fps. 6X Optical zoom range
- A15 Bionic chip. New 6-core CPU with 2 performance and 4 efficiency cores. New 5-core GPU. New 16-core Neural Engine
- Up to 22 hours video playback. Face ID. Ceramic Shield front. Surgical-grade stainless steel
- Water resistant to a depth of 6 meters for up to 30 minutes. Compatible with MagSafe accessories and wireless chargers
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Please check with your carrier to verify compatibility.
- When you receive the phone, insert a SIM card from a compatible carrier. Then, turn it on, connect to Wi-Fi, and follow the on screen prompts to activate service.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Please check with your carrier to verify compatibility.
- When you receive the phone, insert a SIM card from a compatible carrier. Then, turn it on, connect to Wi-Fi, and follow the on screen prompts to activate service.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- This pre-owned product is not Apple certified, but has been professionally inspected, tested and cleaned by Amazon-qualified suppliers.
- There will be no visible cosmetic imperfections when held at an arm’s length. There will be no visible cosmetic imperfections when held at an arm’s length.
- This product will have a battery which exceeds 80% capacity relative to new.
- Accessories will not be original, but will be compatible and fully functional. Product may come in generic Box.
- This product is eligible for a replacement or refund within 90 days of receipt if you are not satisfied.
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
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