NHTSA ID Number: 10081055
Manufacturer Communication Number: PIT5396B
Summary
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE A WATER LEAK INTO THE CABIN. WATER STAINING MAY BE SEEN IN THE HEADLINER OR WATER MAY BE ON THE FLOOR. TECHNICIAN WILL INSPECT THESE AREAS FOR WATER INTRUSION ROOF DITCH, REAR GLASS, CENTER HIGH MOUNTED STOP LIGHT, WINDSHIELD, COWL SEAM, HEATER-VENT-AIR CONDITIONING DRAIN TUBE, PILLAR AREA, AND THE PRESSURE RELIEF VALVE.
Water leak into the cab of the truck, Water staining may be seen in the headliner or water may be on the floor.
To assist with water leak issues on these models, it is recommended to follow the procedure in Service Information for Water Leak Diagnosis and inspect the following areas:
4 Affected Products
Vehicles
1 Associated Document
Service Bulletin Document
Bulletin No.: PIT5396B
Date: Jun-2016
SB-10081055-2280.pdf 422.021KB
NHTSA ID Number: 10114918
Manufacturer Communication Number: PIT5396A
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a water leak into the cab of the truck, water staining may be seen in the headliner or water may be on the floor. Technician should inspect roof ditch, rear glass, center high mounted stop light, windshield, cowl seam, Heater-Vent-Air Conditioning drain tube, Pillar area, Water collecting in the sill area, and Pressure Relief Valve.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5396A
Date: Oct-2015
MC-10114918-9999.pdf 726.151KB
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Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Subject: Models: Service Bullet,in PRELIMINARY INFORMATI01N Diagnostic Tips – Water Leaks 2015 – 2016 Chevrolet
Colorado 2015 – 2016 GMC Canyon This Pl was superseded to update Recommendation/Instructions. Please discard PIT5396A. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this Pl. Condition/Concern Bulletin No.: PIT5396B Date: Jun-2016 A customer or dealer Technician may comment of a water leak into the cab of the truck, Water staining may be seen in the headliner or water may be on the floor. Recommendation/Instructions To assist with water leak issues on these models, it is recommended to follow the procedure in SI for Water Leak Diagnosis and inspect the following areas: 1. Roof ditch: May exhibit sealer skips causing water in various areas of the vehicle. Pin holes in the roof ditch sealer at front and rear will allow water intrusion in the respective areas. Front will run behind the A-Pillar trim, along the edge of the IP and drip/splash on the kick panel. The rear will enter on the inside of the glass very close to the roof ditch seam. A void along the seam can enter in either the front or the rear. 2. Rear glass: May exhibit sealer skip or be improperly seated causing headliners to be stained. Back glass sealer voids can be caused by hand installing the back glass, usually there are urethane smear signs on the body. If the glass locating pins are not seated in the locating hole, the glass could be out of position allowing a leak point near the dislocated pin. 3. CHMSL: May allow water to travel along the rear header to roof flange and can enter the vehicle anywhere along the back glass, appearing to be a bad glass leak. 4. Windshield: May allow water to accumulate on the front floor. If the windshield is not located properly the locating pin could slide below the locating hole allowing the windshield to set low. Tip: When the windshield is low the VIN plate is covered. 5. Cowl seam: May allow water to accumulate on the floor. Water test by cowl drain left and right side. Water may enter from outside cowl area under hood from left and right side add seam sealer. 2 The other area is under dash in the left and right side vertical seams. Reseal as needed 3 6. HVAC drain tube: May soak the front floor area on either side if the drain tube is dislocated. It could appear to be a dash area leak. More likely to be reported during NC operation in high humidity conditions. 7. A Pillar area: May exhibit missing sealer at the door hinges. Inspect for a weld through condition along the outer pillar/bulkhead to fender support that leads straight to the inside of the front bulkhead. There are also three welds on the top of the pillar/bulkhead for the fender bracket. The baffles hold the water in the pillar/bulkhead where it pools while seeping into the cab through the harness rosebud holes. Also inspect for issues with the pillar plug or the door boot not being seated. 8. PRV (Pressure Relief Valve): May not be fully seated. Water runs along the back panel and down to the front foot area. Customer Information For vehicles having a water management issue (Item #8), please communicate to the customer that we apologize for this inconvenience and that General Motors
is working on a solution for this concern. Once a solution is available, this Pl will be updated with additional details – allowing dealership personnel to contact the customer to schedule a service appointment and repair the vehicle. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
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That is the same with mine. The customer care person told me it was my fault that I had paint chips, paint peeling and water leaks. “Sorry, but some trucks just are that way” is not what you tell your customers.
After this truck, which should be my favorite, I will never,ever by a GM product again.
Where can i find tha A/C drain on a Chev Colorado 2017? I find a hole in the insulation on the left side of the truck but no hose.
I haven’t had water in my cab yet but I hear it sloshing around when I am driving and it is beginning to smell like mold when the AC is on. I also found the hole in the insulation under the truck. The insulation was moist but I could not find a hose and I didn’t want to tear off the insulation to look for a hose. There is a hose in the drivers side area that looks like it could be it. It’s to the right of the accelerator pedal. Pull back the carpet to get behind the center console and you will see it. I tried blowing it out but got no water.
I called the dealership and they could not tell me where it is. I’m getting very frustrated with this.
My 2015 GMC Canyon is leaking and the first time I noticed it had 1 inch of water on the driver side front cab. I have brought it to the dealership to get fixed and they told me it was the emergency brake boot and replaced it. the next time it rained it leaked again and it has been back in the shop two more times with the same outcome they don’t know where it is leaking from. I got frustrated and called the customer care number listed in the owners manual and it was a complete waste of time she was no help at all. I have been loyal to GM and have bought around 15 new GM cars but this one was my last one. They keep saying sorry and I know it is frustrating but not offering me anything! all I want is for my truck to be fixed that is all!!!!!!!!!!!