NHTSA ID Number: 10161043
Manufacturer Communication Number: PIC5523G
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a “Waiting to Initialize” message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.
8 Affected Products
Vehicles
Condition / Concern
No crank condition with the ” Waiting to Initialize” message displayed on the DIC.
This condition may be seen after the following:
1) A extremely low or dead 12 volt battery.
2) After removing the Manual Disconnect.
3) After replacing a major component like a 300V battery, Drive unit, Drive motor control module (TPIM ) etc.
4) After SPS programming several modules at one time or major reprogramming events.
5) After an Airbag Deployment.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5523G
Published date: 05/22/2019
MC-10161043-9999.pdf 339.433KB
NHTSA ID Number: 10113432
Manufacturer Communication Number: PIC5523F
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a “Waiting to Initialize” message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5523F
Published date: 02/20/2017
MC-10113432-9999.pdf 149.139KB
NHTSA ID Number: 10098401
Manufacturer Communication Number: PIC5523E
Summary
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A NO CRANK WITH A “WAITING TO INITIALIZE” MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0AFA IN THE HYBRID POWERTRAIN CONTROL MODULE 2. TECHNICIAN WILL NEED TO INSURE THAT THE 12 VOLT BATTERY IS FULLY CHARGED. THEN INSTALL THE MULTIPLE DIAGNOSTIC INTERFACE AND OPEN GLOBAL DIAGNOSTIC SYSTEM 2 OPEN THE HYBRID POWERTRAIN CONTROL MODULE THEN USE THE CONTROL FUNCTION FEATURE TO SELECT “CHECK HIGH VOLTAGE SYSTEM RELATED DIAGNOSTIC TROUBLE CODE’S”. THEN CLICK ON “RESET” TO CLEAR THE DIAGNOSTIC TROUBLE CODES. WAIT 45 SECONDS THEN EXIT THE SCREEN. NEXT SELECT “CHECK SECURED HIGH VOLTAGE DTC ” SELECT THE “CLEAR DTCS” THEN CLICK ON “RESET” TO CLEAR THE DIAGNOSTIC TROUBLE CODES. NOW REMOVE THE MULTIPLE DIAGNOSTIC INTERFACE FROM THE VEHICLE THEN SHUT THE VEHICLE DOWN AND LET IT SLEEP FOR THREE MINUTES. AT THIS TIME DISCONNECT THE 12 VOLT BATTERY AND TOUCH THE BATTERY CABLES TOGETHER AND THEN RE-INSTALL AFTER 15 SECONDS. START THE VEHICLE AFTER A 3 MINUTE WAITING PERIOD. IF THE VEHICLE STILL HAS A NO CRANK CONCERN FOLLOW PUBLISHED SERVICE INFORMATION DIAGNOSIS.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5523E
Date: Sep-2016
MC-10098401-2280.pdf 163.938KB
NHTSA ID Number: 10114428
Manufacturer Communication Number: PIC5523D
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a “Waiting to Initialize” message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2. Technician will need to insure that the 12 volt battery is fully charged. Then install the Multiple Diagnostic Interface and open Global Diagnostic System 2 open the Hybrid Powertrain Control Module then use the Control Function feature to select ?Check High Voltage System related Diagnostic Trouble Code?s?. Then click on ?Reset? to clear the Diagnostic Trouble Codes. Wait 45 seconds then exit the screen. Next select Check Secured High Voltage DTCs? select the ?Clear DTCs? then click on ?Reset? to clear the Diagnostic Trouble Codes. Now remove the Multiple Diagnostic Interface from the vehicle then shut the vehicle down and let it sleep for three minutes. At this time disconnect the 12 volt battery and touch the battery cables together and then re-install after 15 seconds. Start the vehicle after a 3 minute waiting period. If the vehicle still has a no crank concern follow published Service Information diagnosis.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5523D
Date: Feb-2015
MC-10114428-9999.pdf 165.806KB
NHTSA ID Number: 10111944
Manufacturer Communication Number: PIC5523C
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank with a “Waiting to Initialize” message displayed on the Driver Information Center. Technician may also find a Diagnostic Trouble Code P0AFA in the Hybrid Powertrain Control Module 2. Technician will need to insure that the 12 volt battery is fully charged. Then install the Multiple Diagnostic Interface and open Global Diagnostic System 2 open the Hybrid Powertrain Control Module then use the Control Function feature to select ?Check High Voltage System related Diagnostic Trouble Code?s?. Then click on ?Reset? to clear the Diagnostic Trouble Codes. Wait 45 seconds then exit the screen. Next select Check Secured High Voltage DTCs? select the ?Clear DTCs? then click on ?Reset? to clear the Diagnostic Trouble Codes. Now remove the Multiple Diagnostic Interface from the vehicle then shut the vehicle down and let it sleep for three minutes. At this time disconnect the 12 volt battery and touch the battery cables together and then re-install after 15 seconds. Start the vehicle after a 3 minute waiting period. If the vehicle still has a no crank concern follow published Service Information diagnosis.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5523C
Date: Feb-2014
MC-10111944-9999.pdf 163.482KB
NHTSA ID Number: 10073335
Manufacturer Communication Number: PIC5523C
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Service Bulletin Document
Bulletin No.: PIC5523C
Date: February, 2014
SB-10073335-9133.pdf 105.065KB
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SEOCONTENT-START
Bulletin No.: PIC5523G Published date: 05/22/2019
Preliminary Information
PIC5523G Diagnostic Tip Vehicle Will Not Crank Waiting To Initialize Message
Models
Brand: Model: Model Years:
VIN:
from to
Chevrolet Volt 2011 – 2015 ALL ALL
ALL ALL Cadillac ELR 2014 – 2016
ALL ALL ALL ALL
Supersession Statement
This PI was superseded to update the concern. Please discard PIC5523F.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this
PI.
Condition / Concern
Some customers or technicians may experience a no crank condition with the ” Waiting to Initialize” message displayed on the DIC.
This condition may be seen after the following:
1) A extremely low or dead 12 volt battery.
2) After removing the Manual Disconnect.
3) After replacing a major component like a 300V battery, Drive unit, Drive motor control module (TPIM ) etc.
4) After SPS programming several modules at one time or major reprogramming events.
5) After an Airbag Deployment.
Recommendations / Instructions
If you experience ” no crank ” condition with the ” Waiting to Initialize ” message with one of the symptoms above, Please follow the procedure below
1) Make sure the 12 Volt battery is fully charged.
2) Install GDS and build vehicle and then select Module Diagnostics/Hybrid Powertrain Control Module/Control Functions/ and select ” Check high voltage system related DTC’s. Hit the continue button twice and read through all the DTC’s and then when finished hit the continue button again to return to the previous menu
3) Now select clear the High Voltage DTCs in the HPCM and hit the reset button on the bottom of the screen. Wait 45 seconds before exiting the screen
4) Now select Hybrid Powertrain Control Module 2 /Control Functions/ and select ” Check high voltage system related DTC’s. Hit the continue button twice and read through all the DTCs and then when finished hit the continue button again to return to the previous menu
5) Now select clear the High Voltage DTCs in the HPCM 2 and hit the reset button on the bottom of the screen. Wait 45 seconds before exiting the screen
6) Disconnect the MDI from the vehicle and shut off the ignition and then shut all the vehicle doors and allow the vehicle to go into a sleep mode for 3 minutes.
7) Disconnect the 12 Volt positive and negative battery cable and touch the battery cables together and then re-install after 15 seconds.
8) Attempt to start the vehicle after a 3 minute waiting period.
NOTE: These steps above need to be performed in order and if you miss a step you need to start back at step one. On some vehicles, you may have to perform this procedure 2-3 times before the vehicle will start.
9) If vehicle still doesn’t crank, please follow published diagnosis.
Warranty Information
The correction for this concern may be one of several repairs described above. For vehicles repaired under warranty, please use the appropriate warranty labor operation based on the original cause in addition to well documented straight time.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
Additional SI Keywords
B1325 CEL discharge electric electrical inop inoperative intermittently MIL weak
SEOCONTENT-END
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