NHTSA ID Number: 10163265
Manufacturer Communication Number: 090309001G
Summary
This technical bulletin provides a procedure for re-torque the lead springs.
32 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
CHEVROLET | SILVERADO 1500 | 2007-2019 |
| CHEVROLET | SILVERADO 2500 | 2014, 2019 |
| CHEVROLET | SILVERADO 3500 | 2014, 2019 |
| GMC | SIERRA 1500 | 2007-2019 |
| GMC | SIERRA 2500 | 2014, 2019 |
Condition
Clunking noise coming from the rear of the vehicle. Upon further investigation, the noise coming from the rear suspension leaf spring area.
1 Associated Document
Manufacturer Communications
Bulletin No.: 09-03-09-001G
Date: June, 2019
MC-10163265-9999.pdf 696.717KB
NHTSA ID Number: 10078480
Manufacturer Communication Number: SB-09-03-09-001D
Summary
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE.
1 Associated Document
Service Bulletin Document
09-03-09-001D
April, 2016
NHTSA ID Number: 10113548
Manufacturer Communication Number: 09-03-09-001C
Summary
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: 09-03-09-001C
Date: Feb-2015
MC-10113548-9999.pdf 102.187KB
NHTSA ID Number: 10113543
Manufacturer Communication Number: 09-03-09-001B
Summary
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: 09-03-09-001B
Date: Feb-2015
MC-10113543-9999.pdf 102.441KB
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SEOCONTENT-START
Service Bulletin Bulletin No.: 09-03-09-001G
Date: June, 2019
TECHNICAL
Subject: Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts)
Models: 2007-2019 Chevrolet Silverado 2500/3500
2007-2019 GMC Sierra 2500/3500
Attention: This Bulletin also applies to any of the above models that may be Export vehicles.
This Bulletin has been revised to remove the 1500 Models and update the 2500/3500 Model Years to 2019. Please discard Corporate Bulletin Number 09-03-09-001F.
Condition
Some customers may comment about a clunking noise coming from the rear of the vehicle. Upon further investigation, the technician may diagnose the noise coming from the rear suspension leaf spring area.
Correction
The noise may be resolved by re-torquing the joints of the leaf spring assembly.
1. Support the vehicle at curb height when re-torquing the leaf spring bolts/nuts.
Note: Do not remove the fuel tank.
2. Loosen the shackle joint to the frame, front eye joint to the frame, rear eye to shackle joint and the anchor plate U-bolts.
3. Re-torque the shackle joint to the frame and to the rear eye (1). Refer to SI for torque specifications.
4080776
4. Re-torque the anchor plate U-bolts (2). Refer to SI for torque specifications.
5. Re-torque the front rear spring mounting nut (3).
Refer to SI for torque specifications.
6. Repeat steps 2 through 5 for the right side leaf spring.
7. Re-test the vehicle for the same clunking noise. If the issue remains, follow the regular repair procedure.
Page 2 June, 2019 Bulletin No.: 09-03-09-001G
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation Description Labor Time
8080128* Retorque Bolts/ Road Test 0.8 hr
*This is a unique Labor Operation for Bulletin use only.
SEOCONTENT-END
I have a 2016 Chevy Silverado that is still under warranty with the same issue. The dealer replaced the right leaf spring and the clunk was still there, so they ordered the left leaf spring and installed it and yes, the clunk was still there. So they used some “electric grease” and re-torqued everything and yes, the clunk is still there. I’ve made two calls to the dealer and left voicemails, one of them being the service manager and can’t get them to return my call. I’m frustrated and I don’t know what to do either but Koon’s of White Marsh MD is not “wowing me”.
I put 60 mil roofing rubber between the top two leaf springs and it is gone
Have a 2016 GMC Sierra. Rear suspension clunking. Been in dealer twice to re-torque everything. Has NOT helped. Dealer has no idea how to fix. Truck is under warranty. Cannot believe they do not know what to do. Please help !!!! Have never owned a new or a gm product. Saved for years to purchase this 70 000 $ pickup. Don’t know what to do