July 27, 2023 NHTSA CAMPAIGN NUMBER: 23V516000
Driver’s Air Bag Inflator May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
NHTSA Campaign Number: 23V516
Manufacturer General Motors
, LLC
Components AIR BAGS
Potential Number of Units Affected 767
Summary
General Motors
, LLC (GM) is recalling certain 2013 Buick
Verano, Chevrolet
Camaro, Sonic, and Volt vehicles. The driver-side air bag inflator may explode during deployment due to a manufacturing defect.
Remedy
Dealers will replace the driver-side air bag module, free of charge. Owner notification letters are expected to be mailed September 11, 2023. Owners may contact Buick
customer service at 1-800-521-7300 and Chevrolet
customer service at 1-800-222-1020. GM’s number for this recall is N232413120.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Chronology :
On March 20, 2023, GM Brazil received an allegation that a 2013 model year Chevrolet
Camaro was in a crash on May 23, 2022, and that the front-driver airbag inflator ruptured during deployment.
GM Brazil obtained the subject vehicle on May 24, 2023. An inspection completed by GM Brazil on May 26, 2023, confirmed that the front driver airbag inflator in the subject vehicle ruptured during deployment. Inflator components and driver side carpet from the subject vehicle were shipped to Joyson Safety Systems’ facility in Armada, Michigan for further analysis. At the time of this filing, analysis is still ongoing. Initial findings, including the post-deployment condition of the inflator, indicate the rupture is likely related to a manufacturing defect in the inflator and not due to propellant degradation from age or environmental exposure.
On July 20, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all front-driver
airbag modules containing an inflator from the suspect production lot. GM is not aware of any other field reports of similar inflator ruptures on any Takata desiccated inflators.
4 Affected Products
Vehicles
4 Associated Documents
Recall Acknowledgement
RCAK-23V516-4627.pdf 645.147KB
Defect Notice 573 Report
RCLRPT-23V516-2679.PDF 238.094KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re Stop Delivery Order for Safety Recall N232413120 Driver Front Airbag Inflator May Rupture
RCMN-23V516-9949.pdf 170.213KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re N232413120 – Safety Recall Driver Front Airbag Inflator May Rupture Application for Used Vehicle Working Capital Assistance Program (WCAP)
RCMN-23V516-2979.pdf 134.252KB
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-516 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors
, LLC Submission Date : JUL 27, 2023 NHTSA Recall No. : 23V-516 Manufacturer Recall No. : N232413120 Manufacturer Information : Manufacturer Name : General Motors
, LLC Address : 29427 Louis Chevrolet
Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 767 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2013-2013 Buick
Verano Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records and part trace data were used to identify vehicles that may have received a driver airbag inflator from the suspect inflator production lot. Vehicles that were not built with an airbag inflator from the suspect lot are not part of this recall. There are 43 Buick
Verano vehicles affected by this recall. Production Dates : JAN 25, 2013 – FEB 12, 2013 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2013-2013 Chevrolet
Camaro Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records and part trace data were used to identify vehicles that may have received a driver airbag inflator from the suspect inflator production lot. Vehicles that were not built with an airbag inflator from the suspect lot are not part of this recall. There are 537 Chevrolet
Camaro vehicles affected by this recall. Production Dates : JAN 17, 2013 – MAR 11, 2013 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-516 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2013-2013 Chevrolet
Sonic Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records and part trace data were used to identify vehicles that may have received a driver airbag inflator from the suspect inflator production lot. Vehicles that were not built with an airbag inflator from the suspect lot are not part of this recall. There are 69 Chevrolet
Sonic vehicles affected by this recall. Production Dates : JAN 30, 2013 – FEB 11, 2013 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2013-2013 Chevrolet
Volt Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records and part trace data were used to identify vehicles that may have received a driver airbag inflator from the suspect inflator production lot. Vehicles that were not built with an airbag inflator from the suspect lot are not part of this recall. There are 118 Chevrolet
Volt vehicles affected by this recall. Production Dates : JAN 30, 2013 – FEB 18, 2013 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors
has decided that a defect which relates to motor vehicle safety exists in certain 2013 model year Buick
Verano and Chevrolet
Camaro, Sonic, and Volt vehicles. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a vehicle crash and the driver air bag is commanded to deploy, the driver airbag inflator may rupture, causing metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Part 573 Safety Recall Report 23V-516 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : GM is continuing its investigation into this incident. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : MODULE ASM-INFL RST STRG WHL Component Description : Driver Front Airbag Module Component Part Number : 20986955, 20986956, 22943125, 22945347, 92263785, 95249765, 95273777 Supplier Identification : Component Manufacturer Name : TK Global LLC Address : 1199 Austin Ct Howell Michigan 48843 Country : United States Chronology : On March 20, 2023, GM Brazil received an allegation that a 2013 model year Chevrolet
Camaro was in a crash on May 23, 2022, and that the front-driver airbag inflator ruptured during deployment. GM Brazil obtained the subject vehicle on May 24, 2023. An inspection completed by GM Brazil on May 26, 2023, confirmed that the front driver airbag inflator in the subject vehicle ruptured during deployment. Inflator components and driver side carpet from the subject vehicle were shipped to Joyson Safety Systems’ facility in Armada, Michigan for further analysis. At the time of this filing, analysis is still ongoing. Initial findings, including the post-deployment condition of the inflator, indicate the rupture is likely related to a manufacturing defect in the inflator and not due to propellant degradation from age or environmental exposure. On July 20, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all frontdriver airbag modules containing an inflator from the suspect production lot. GM is not aware of any other field reports of similar inflator ruptures on any Takata desiccated inflators. Part 573 Safety Recall Report 23V-516 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Dealers will replace the front driver airbag module. Pursuant to 577.11, General Motors
does not plan to provide notice about reimbursement to owners because owners would not have been aware of the issue prior to this recall. How Remedy Component Differs from Recalled Component : The remedy component does not contain an inflator that was manufactured in the suspect time period. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealers will be notified on July 27, 2023. Owner notification is estimated to begin on September 11, 2023. Planned Dealer Notification Date : JUL 27, 2023 – JUL 27, 2023 Planned Owner Notification Date : SEP 11, 2023 – SEP 11, 2023 * NR – Not Reported
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Reference Number: GCUS-3-2989 Stop Delivery Order for Safety Recall N232413120 – Driver Front Airbag Inflator May Rupture GLOBAL SAFETY FIELD INVESTIGATIONS DCS6631 URGENT – DISTRIBUTE IMMEDIATELY Date: July 27, 2023 Subject: Stop Delivery Order for Safety Recall N232413120 Driver Front Airbag Inflator May Rupture Models: 2013 Buick
Verano 2013 Chevrolet
Camaro 2013 Chevrolet
Sonic 2013 Chevrolet
Volt To: All General Motors
Dealers STOP DELIVERY ORDER Effective immediately, stop the delivery of certain 2013 model year Buick
Verano, Chevrolet
Camaro, Sonic and Volt vehicles in new or used vehicle inventory. General Motors
has notified the National Highway Traffic Safety Administration (NHTSA) about a safety recall that involves these vehicles. The GM recall number is N232413120. It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied. In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. In the event of a vehicle crash and the driver air bag is commanded to deploy, the driver airbag inflator may rupture, causing metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Parts are not currently available, but when parts are available, dealers are to replace the front driver airbag module. Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system has been updated for this recall on July 27, 2023. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. To identify involved vehicles in dealer used inventory, run an Open VIN Report or Field Action Initiation Report using Field Action Reports-GFAM within the Maxis Dealer Application in GlobalConnect. Frequently Asked Questions Document (FAQs) Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display “07/27/23” under Release Date and “Incomplete – Remedy Not Available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs. We are working with the supplier to obtain the required parts as quickly as possible. When a sufficient quantity of parts are available, the recall bulletin will be released and dealers can begin repairing vehicles. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
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Reference Number: GCUS-3-2998 N232413120 – Safety Recall – Driver Front Airbag Inflator May Rupture – Application for Used Vehicle GM CUSTOMER CARE AND AFTERSALES DCS6644 URGENT – DISTRIBUTE IMMEDIATELY Date: August 10, 2023 Subject: N232413120 – Safety Recall Driver Front Airbag Inflator May Rupture Application for Used Vehicle Working Capital Assistance Program (WCAP) Models: 2013 Buick
Verano 2013 Chevrolet
Camaro 2013 Chevrolet
Sonic 2013 Chevrolet
Volt To: All General Motors
Dealers On July 27, 2023, GM sent to all GM dealers GlobalConnect Message GCUS-3-2989 regarding safety recall N232413120. The required repair to complete this recall is not yet available. Until further instructions are received, the involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and cannot be delivered to customers, dealer-traded, released to auction, used for demonstration purposes or put to any other use. This message is to inform dealers who have involved vehicles in their inventory that they can now apply for the used vehicle Working Capital Assistance Program (“WCAP”) for safety recall N232413120. Before proceeding with the application process described below, dealers must verify vehicle eligibility based on the program terms and guidelines that were provided in GM GlobalConnect Message GCUS-9-14456 dated March 29, 2023. Applications submitted on ineligible vehicles are subject to chargeback of any incentives paid to the dealer under the WCAP. Because compensation and tracking requires visibility into dealers’ inventory, dealers must also have agreed to a Dealer Data Share agreement with GM in order to receive any compensation under this program. To apply for the WCAP for safety recall N232413120, dealers must access the GM Global Warranty Management (GWM) system and submit a “ZSET” warranty transaction using the labor code provided below for each eligible vehicle. This zero dollar special transaction type is the dealer’s application for compensation and constitutes a representation from the dealer that the vehicle is eligible for WCAP assistance. Note: Acceptance of the warranty transaction does not ensure vehicle eligibility or guarantee the provision of any assistance as defined by program terms and guidelines. Labor Code Description Labor Time Trans Code 9800109 Working Capital Assistance for Safety Recall N232413120 N/A ZSET To be eligible for the WCAP, a vehicle must be in dealer inventory at the time the related field action bulletin is released. If a vehicle has been delivered, wholesaled or otherwise disposed of prior to release of the bulletin, the vehicle is not eligible for assistance. Additionally, recalled vehicles taken in on trade may be eligible for assistance if the dealer immediately reports the vehicle in used vehicle inventory via its Dealer Management System (DMS) and makes application through the GWM system. To ensure that GM is receiving daily inventory information, which is necessary to process payments and make eligibility determinations under the WCAP, the dealer’s vehicles must be properly identified in the dealership’s DMS. A daily feed of this information is provided to GM through the Dealer Data Share (DDS) agreement. Beginning with the 1st quarter of 2019, all WCAP payments will be facilitated through the Global Warranty Management (GWM) system. For each eligible vehicle, a qualifying dealer will submit for WCAP vehicle enrollment with a “ZSET” transaction type and for reimbursement with a “ZFAT” transaction type both through the GWM system. If approved, a WCAP credit for that vehicle will be issued through the GWM system similar to any other warranty credit. WCAP submission instructions and the required labor code will also be provided in the appropriate field action bulletin. Each WCAP transaction being credited will be clearly identified on the dealer’s daily credit memo. In order to receive payment, a dealer must have timely reported the vehicle in used vehicle inventory, retained the vehicle until the related field action bulletin is released, and properly applied for the WCAP payment. The vehicle must also be otherwise eligible under WCAP rules and guidelines. GM reserves the right to amend, modify, terminate, or cancel this program at any time in its sole discretion. END OF MESSAGE GM CUSTOMER CARE AND AFTERSALES
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