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NHTSA ID Number: 10224837
Manufacturer Communication Number: 20-NA-051
Summary
This informational bulletin provides information on the Low Cab Forward trucks and the Alpine Radio Exchange Program.
46 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | 3500 | 2016-2022 |
CHEVROLET | 4500 | 2016-2020, 2022 |
CHEVROLET | 4500HD | 2017-2022 |
CHEVROLET | 4500XD | 2017-2022 |
CHEVROLET | 5500HD | 2017-2022 |
CHEVROLET | 5500XD | 2018-2022 |
CHEVROLET | 6500HD | 2022 |
CHEVROLET | LOW CAB 3500 | 2016-2019 |
CHEVROLET | LOW CAB 4500 | 2016-2017 |
CHEVROLET | LOW CAB 5500 | 2016-2017 |
CHEVROLET | LOW CAB FORWARD 6500 | 2018 |
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-051
Date: October, 2022
MC-10224837-0001.pdf 128.671KB
- 【Bluetooth Connect】Hands-free Bluetooth car audio, easy to connect to mobile phones, support hands-free calls. Making phone calls is easier and ensures safe driving. The car audio connects to various mobile devices through Bluetooth, making travel full of music and fun and easy driving.
- 【FM Radio】High-quality digital stereo FM radio, can fully automatic, semi-automatic and accurate channel search. (Radio frequency: 87.5-108MHz) 18 radio presets, and has a memory function to save the radio. You can accurately listen to TV broadcasts, news, music, weather forecasts, travel information and enjoy your driving time at any time. (without RDS/CD function)
- 【USB Car Radio】Car audio can be connected to your external devices (subwoofers can be connected externally) through large-capacity SD/USB storage devices, USB interfaces, and AUX. Equipped with a 2.1A USB fast charging port, which is 50% faster than ordinary charging, so there is no need to worry about the lack of power on the phone.
- 【Other Functions】Support MP3, WMA, APE, FLAC, WAV formats. The equalizer allows you to choose between 3 presets: Pop, Rock or Classic. The car audio is equipped with a wireless remote control, which is convenient for rear seat personnel to control volume up/down and play/pause.
- 【Our Service】Note: Our car radio only supports 12V car DC voltage, not suitable for 24V car. Be sure to check the detailed wiring diagram in the picture before installation, and use the wiring provided by our walkie-talkie to make the correct connection to prevent it from being unusable. If you have any questions, please do not hesitate to contact us, we will be happy to help and will give you a good service, your satisfaction is very important to us.
- DIMENSIONS: 7.94" x 3.94” x 2.28”, Mounting Dimensions: 7.13" x 2.63" x 2"
- FEATURES: Bluetooth (Hands-Free Calling and Wireless Music Playback), USB, AUX, AM/FM, Push-To-Talk, Mechless
- INPUTS/OUTPUTS: The USB port gives you the option to have a vast library of audio files at your fingertips. The auxiliary input is a convenient way to hook up to your MP3 player - Front & Rear Pre-Amp Outputs
- WHAT IS INCLUDED: Stereo, Installation Brackets, Power & Speaker Harness
- WARRANTY: BOSS Audio Systems provides a powerful 3-year platinum online dealer warranty.
- Seamless Connectivity with Bluetooth, USB, and AUX: Stay connected and entertained with the car stereo with Bluetooth, USB, and AUX. Stream music wirelessly from your smartphone or tablet with clear, uninterrupted car audio. The USB port allows you to plug in flash drives with your favorite playlists, while the AUX input ensures compatibility with nearly any external audio device. Designed for convenience, switching between sources is fast and easy keeping you in control of your journey’s soundtrack.
- Crystal-Clear AM/FM Car Radio with Digital Tuning: Tune in to your favorite stations with the built-in AM/FM radio featuring precision digital tuning. Enjoy talk shows, news, weather, and music, with radio memory that stores your favorite channels for quick access. while its high-sensitivity tuner ensures strong reception. Engineered to reduce static and interference, this single din radio offers a consistently clear and immersive listening experience.
- Intuitive Knob and Button Interface with Display Screen: Take control effortlessly with the combination of tactile buttons and a rotary knob designed for distraction-free operation. The non-touch display screen provides high visibility and sharp readability, making it easy to view song info, station names, or system settings at a glance. Ideal for safety and functionality. The smart, organized layout makes navigation simple and efficient.
- Audio Powerhouse with Built-In 50Wx4 Amplifier and 2-Band EQ: Enjoy powerful and balanced sound with the built-in 50W x 4 channel amplifier that enhances every note, beat, and bass drop. Whether you're into rock, hip-hop, or podcasts, this car stereo delivers volume and clarity. Adjust the sound to your liking with a 2-band equalizer, providing quick tone customization for both bass and treble. From city streets to highways, your vehicle becomes your concert hall with crisp highs and deep lows that elevate your drive.
- Dual Microphone Support for Hands-Free Calling: Equipped with both a built-in microphone and an external mic input, this stereo ensures your voice is heard clearly during phone calls. The internal microphone captures audio directly, while the external mic option gives you the flexibility to install for better voice pickup. Combined with Bluetooth hands-free technology, it allows safe and legal calling while on the move. Stay connected with family, friends, or work—without ever lifting your phone.
- Bluetooth Connectivity - With built-in Bluetooth technology, connect your smartphone wirelessly. This allows for convenient hands-free calling, enabling you to make and receive phone calls while keeping your hands on the wheel and eyes on the road.
- USB Input - Receiver is equipped with a USB port for easy connection to your portable devices, including smartphones, MP3 players, or USB drives. Play music directly from the device or charge it on the go.
- Media Playback - Car stereo supports an array of file formats such as MP3, WMA, AAC, and WAV, ensuring compatibility with your entire digital music library. Enjoy seamless connectivity with USB inputs and experience crisp, high-quality audio.
- Advanced Sound Retriever - Immerse yourself in enhanced audio quality with the Advanced Sound Retriever feature. Innovative technology intelligently restores audio details lost during compression, resulting in clearer, more dynamic sound reproduction.
- Installation & Operation – Installing this mechless head unit in a wide variety of applications is easier than ever with a chassis depth of less than 4”. See Owner’s Manual for full detail and operation. Dimensions – 3.875” x 7” x 2"
- 7 CHARACTER HIGH RESOLUTION LCD – your high resolution 7 character LCD display provides you with a comfortable viewing experience while behind the wheel keeps all your favorite presets/apps within fingers reach and is extremely responsive
- SIRI / GOOGLE VOICE ASSIST BUTTON – with the touch of a button you have the power to summon your favorite assistant (Siri or Google) and verbally speak your commands such as play music podcasts navigation etc
- BUILT IN BLUETOOTH – your single DIN car stereo receiver will easily pair with the vast majority of Bluetooth devices allowing you to make and receive all your calls Hands Free and stream your favorite music
- MUSIC STREAMING – you now have a variety of options to listen to your favorite music USB port which also charges your device MP3/WMA Player and an AM/FM tuner with 30 Station presets (18 FM/12 AM)
- CUSTOMIZABLE SELECTIONS – being able to customize your car stereo music settings makes it your own so you have a 2 band tone control (bass/treble) and 4 preset EQ curves (Pop Jazz Rock & Flat) to choose from
- 【High Quality Car Stereo Player】- Our double din car stereo size with 7.01"(L)*3.94"(W)2.56"(H), Please check the size of your car’s radio before ordering. 7 Inch 1024*600 Full HD touch screen radio gives you a fantastic experience. You can enjoy the stream music and the clear picture with your family. Hope you have a good time.
- 【Double Din Car Stereo Phone Mirror Link】- Support mirrorlink and navigation function for most the android cell phone and iPhone, you can connect your smartphone to car audio via a smartphone data cable, easily connect and sync any content(such as video, music, GPS Navigation etc) to the car player displayed on a large screen. Note: the stereo player is not a GPS unit, it gets GPS navigation function by connecting to the cellphone.
- 【7 Inch Car Radio With Bluetooth 5.0 and FM 】- Bluetooth 5.0 and microphone allow you to answer callings, listen to music and media sounds from devices with Bluetooth function. Take Phone Call Hands Free - Free both your hands by dialing and listening to a call on radio by BT connection. It will ensure the safety of your way. High-quality FM radio stereo receiver, three kinds of channel search mode, listen to music, news and traffic information, anywhere and enjoy yourself.
- 【Car Stereo Double Din Inputs】- USB /SD/AUX input. car audio receivers support vast USB, TF Card(Up to 32G) storage equipment, you can download the songs and videos you like into the storage equipment to play. AUX audio input, support external aux(3.5mm plug) to input into the audio, such as navigation, MP3, MP5. Charging function, the USB interfaces are support of cellphones' charging, no worries about having no power. Support Remote Control.
- 【Standard Double Din Stereo with Backup Camera】- Parking has never been easier with this premium double din car stereo which supports front and rear camera, for a safer and time-efficient experience! Simply shift into reverse and the system powers on the camera automatically, for optimal visibility no matter the weather conditions! If you encounter any operation or other problems, please contact us (click "Contact Seller" on your order page)
- 【Single Din Car Stereo with 2.4G+5G dual-band WiFi】 New tech ensures rapid Apple CarPlay/Android Auto connectivity. Maintain real-time navigation accuracy – map movements sync precisely with your driving speed, eliminating lag during turns or highway exits. Optimized wireless stability supports seamless streaming, voice commands, and traffic updates
- 【In Dash Car Stereo with Apple CarPlay Radio | Real Type-C Fast Charge】 The Flip out single din radio has built-in PD3.0/QC3.0 tech for true Type-C charging—3x faster than basic ports. You can enjoy rapid phone charging without the need to purchase an additional car charger to occupy the cigarette lighter socket
- 【Motorized Flip up Single Din Apple Car Play Stereo】Eliminate shaky screens and noisy drives with our touch screen radio featuring servo motors and a dual-track system for stability, controlled via tactile buttons to prevent screen damage from manual force. Tested 30,000+ cycles and 3x more impact-resistant (ASTM D4169) than manual foldable models, it avoids wobbling on rough roads. The SI4755 chip ensures clear FM/AM/RDS reception with 6dB sensitivity for reliable signal locking, even in weak areas
- 【Aftermarket radio designed for aging vehicles】 This head unit features built-in voltage stabilization & interference-filtering circuits to maintain stable performance even with old car weak electrical systems.Requires minimum 7"W x 1.97"H x 6.3"D installation space. Packing Listing:1 x single din flip out radio, 2 x wiring harnesses, 1 x AHD camera&cable, 1 x remote, 1 x manual, 1 x Microphone,1 x Disassembly Tool&Key,1 x Other freebies
- 【Tech Support】Hit a snag installing your single din Apple Car Play screen? We’ve got your back! SOOEMAKA’s team of automotive tech pros delivers hassle-free guidance—whether you’re tackling wiring challenges or craving a custom boot-up logo. Just reach out via email/chat for solutions tailored to your ride. No robotic scripts—just your dedicated support agent ready to assist. Because even the smartest tech deserves a human touch
- ✽【7 inch Double Din Radio 】 High resolution, 1080P Full HD. 7" inch 178*103*63mm LCD Touch screen. Enjoy an experience to watch HD video. Please check the size of your car’s radio before ordering. Package included : a back-up camera, install frame, Steering wheel control
- ✽【Multifunction 】Camecho 7 inch 2 din HD 1080P car radio MP5 player Supports BT and hands-free calling, FM Radio, USB, TF Card (up to 32 GB), AUX IN, music player, video player, steering wheel control and back-up camera
- ✽【Car stereo with backup camera】With easy operation rear-view camera, it will input automatically powers the camera when the vehicle shifts into reverse and displays the image on the touch screen, make reversing easier
- ✽【Phone Mirror Link】This car stereo kit support smartphone Mirror Link function of Android phone (Android 10.0 and below)IOS( iOS 15.0 and below ) ,not support Samsung Phone, just turn on the navigation function on your phone, and then use the mirror link, you can use the navigation function in the car. Note: the stereo player is not a GPS unit, it gets GPS navigation function by connecting to the phone
- ✽【Best Customer Support】 We offer high quality and great customer support. Our professional tech-team is available to resolve product issues. We offer a 1-Month money back . Detailed user manuals, FAQ’s, and specific installation tutorials are available. 24- hour technical support is also available before and after purchase
- 【Wired Carplay & Android Auto】The 10 inches single din carplay radio built-in Wired CarPlay and Android Auto, it is convenient for you to integrate your smart phone, which allows you to make phone calls, play music, access map navigation, and so on. And Siri or other voice assistants will help you voice control, totally hands free for safe driving.
- 【Wired Mirror Link】Support mirror link, the single din car play stereo compatible with almost all of Android and IOS phones, can be connected through the USB cable, to sync your smartphone to the 10’’ car stereo screen and enjoy such as maps, movies and more.
- 【Multi-Functions】1080P HD Video Playback / Bluetooth (Phonebook support, hands-free calling) / Steering Wheel Control / Maps / Music / FM Radio / GPS Navigation / EQ Audio / Compatible with Rear View Camera and Microphone.
- 【10.1 inch IPS Detachable Touchscreen】Special design for removable screen is easy to install and dismantle, full-screen touch, sensitive operation, 1024*600 display, the single din bluetooth car stereo equipped 10.1 inch high-definition IPS rotatable screen, can be adjusted up and down and the front and rear adjustment range is 30°. The installation size: 178mm*50mm (7.0*1.97inches).
- 【Customer Service】We provide 7*24 hours of after-sales technical support to help you solve installation and operation problems. 30 days money-back service, 24 months after sales support, if you have any questions about our 10.1 inch carplay Android Auto stereo, please feel free to contact us. Note: There are backup camera connection and reminders diagram in the picture.
- 【APP to control your car stereo with Bluetooth】Hands-free Bluetooth car radio with easy connection to mobile phone; Open the app and connect to Bluetooth to change operating mode.
- 【FM & Bluetooth Radio】 High quality digital FM stereo radio, radio receiver with 18 preset stations (frequency 87.5-105MHz), easily pairs with the vast majority of Bluetooth devices, allowing you to make and receive all calls hands-free and listen to your favorite music.
- 【TF/USB/AUX】USB port on the side supports fast charging of the phone and transferring audio from a USB stick, while the TF card slot supports audio transfer from a TF card.
- 【Other Features】This car radio supports USB/MP3/WMA. The car audio system is equipped with a wireless remote control, convenient for staff sitting behind to control the volume up/down and play/pause.
- 【Note】Our car radio is only compatible with DC 12V voltage, not suitable for 24V car. Before installation, please check the detailed wiring diagram in the picture and use the wiring provided by our walkie talkie to make the correct connection and prevent it from being unusable.
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Copyright 2022 General Motors LLC. All Rights Reserved. Service Bulletin Bulletin No.: 20-NA-051 Date: October, 2022 INFORMATION Subject: Alpine Radio Exchange Program Brand: Model: Model Year: VIN: Engine: Transmission: from to from to Chevrolet All Medium Duty (LCF) 2016 2023 All All Involved Region or Country North America Additional Options (RPOs) Equipped with Alpine Bluetooth Radio Information Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. This bulletin outlines the procedures for using the Alpine Exchange Program (the “Exchange Program”). The Exchange Program must be used when any Alpine radio covered by this bulletin is repaired under warranty and may also be used for radio repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio repairs not covered under warranty. This bulletin applies to the following Alpine radio models: Alpine Radio Model No. Radio Exchange Bank Stock Description CDE-143BT Yes AM/FM CD iLX-207 Yes AM/FM CD HCE-C1100 Yes Back Up Camera Note: Alpine brand radios are easily identified by the Alpine logo and model numbers imprinted on their faceplates. Audio System Troubleshooting Many audio systems returned under warranty are later determined to have had no defect. Please follow the procedures outlined below for troubleshooting audio system conditions. Refer to the Entertainment sub-section of the applicable Workshop Manual for further information. General Audio Intermittent Conditions (condition comes and goes) • Ask the customer to identify the condition with specificity (such as abnormal noise, failure in all modes). • Try to reproduce the intermittent condition, duplicating similar road qualities under which the customer experienced the condition. Noisy Conditions • Inspect for grounded antenna lead. • Inspect for tight and secure battery terminals. • Verify that the radio is chassis-grounded. • Verify that the chassis harness is connected securely to the radio. Radio Reception Radio reception may be affected by factors other than the radio or antenna, such as signal strength or distance to the radio station. AM reception is very sensitive to static from sources such as power lines, traffic lights, electrical signs, electrical storms in the area, and windshield wipers. Page 2 October, 2022 Bulletin No.: 20-NA-051 AM radio signals bend around obstacles and tend not to be affected by tall buildings or mountains. As a result, the range of an AM station may increase dramatically and cause interference (station mixing) between two stations that broadcast at the same frequency from different locations. If reception on AM stations is weak, substitute a test antenna and lead. If reception continues to be weak, replace the radio with an exchange unit from the appropriate radio manufacturer. FM radio signals can be blocked or reflected by tall buildings and mountains. Sometimes the antenna picks up a direct signal and a reflected signal at the same time, causing a distorted sound. If the customer complains of weak reception on FM stations, check it in comparison to the reception on another radio. If the other radio’s FM reception is noticeably better, replace the radio with an exchange unit. If reception is the substantially similar or the same, explain or demonstrate the comparison results to the customer. No Sound from Radio Check the condition of the fuses and replace any that are non-functioning or burnt. If only AM radio reception is dead, verify that the antenna plug is good and repair or replace the antenna plug if necessary. If the condition still exists, install a test antenna. If AM reception is then normal, replace the faulty antenna. If the condition still exists, replace the radio. Antenna Fully extend and retract the antenna several times. If the antenna does not extend and retract normally, clean the antenna shaft and apply WD-40 lubricant or equivalent. Verify antenna operation and replace if necessary. Pairing and Clearing Bluetooth The radio can hold a maximum of three (3) paired phones. If the radio is not accepting a pairing request – a clearing command is needed to clear the previously paired phones. Once the Bluetooth memory is cleared, new phones may then be paired with the radio. Bluetooth Functionality Exchange Procedure (USA) 1. When a customer contacts the dealership concerning a radio issue, the dealer must first use standard troubleshooting procedures as outlined in this bulletin to determine whether the source(s) of the problem(s) is a speaker, antenna, power supply, area reception or other non-radio condition – as opposed to the radio itself. If a CD is stuck in the unit, DO NOT attempt to remove it. The radio manufacturer will return any stuck CDs to your dealership. Important: DO NOT CUT any wires when removing a radio. Any CUT wires will VOID the warranty. 2. If after a proper diagnosis it is determined that the radio is faulty, the dealer should document the following information prior to contacting the radio manufacturer. 2.1. Dealer name, address and dealer code 2.2. R.O. number 2.3. Vehicle Identification Number (VIN) 2.4. Vehicle delivery date 2.5. Vehicle mileage 2.6. Radio model number (see radio part number label) 2.7. Description of failure (such as, CD won’t eject, no illumination, reduced sound quality and the like) 2.8. Customer name and address. Call the Alpine Radio Factory Service Center in Garden Grove, California with this information or fax a completed copy of the U.S.A. Warranty Exchange form found at the end of this bulletin to the number shown in step 5 below. Note: DO NOT remove the faulty radio until you receive a replacement unit. After you receive the replacement radio from the manufacturer, notify the customer to schedule the installation of the (NEW) exchange unit. Important: The faulty radio MUST be sent back to the manufacturer WITHIN 30 DAYS of the exchange unit’s original shipment date to the dealer. Be sure your customer returns promptly for installation. If the customer cannot return for installation in time for you to send back the failed radio within the 30-day period, please ship the uninstalled (NEW) exchange unit back to the manufacturer using the procedure outlined in step 5 below and note on the claim invoice that the customer did not return for the repair. 3. BEFORE replacing the radio, be sure that the model numbers on the faulty (OLD) radio, the (NEW) exchange unit and the claim invoice all match. If the model numbers DO NOT match, notify the radio manufacturer immediately. 4. After installing the new exchange unit, pack the old faulty radio the same way the new exchange unit was packed when you received it. Enclose a copy of the claim invoice in the package containing the faulty old radio. Note: INCORRECT and/or DAMAGED radios received by the manufacturer will be RETURNED to the dealer with a chargeback. Additionally, the following conditions are NOT WARRANTABLE: • Damage from liquids (spills) • Damage from attempted theft • Modifications • Any tampering with the sealed unit Bulletin No.: 20-NA-051 October, 2022 Page 3 5. As described on the claim invoice, use the provided return label to return the old unit to the radio manufacturer. Old units must be shipped back to the radio manufacturer WITHIN THIRTY (30) DAYS of the exchange unit’s original shipment date. If the customer did not return for installation within this time period, please ship the uninstalled exchange unit back to the manufacturer and note on the claim invoice that the customer did not return for the repair. Any units not returned within thirty days will appear on the Dealer’s State of Account as a chargeback. All chargebacks are considered FINAL, regardless of whether or not the unit is eventually returned. Note: DO NOT send radios to Isuzu
Commercial Truck of America or AIPDN. Return ALL old units to the following Alpine Radio factory service center address. Alpine Electronics OF America, Inc 2150 195th Street Torrance, CA 90501 Tech Support: 800-832-4101 Email: servicerepair@alpine-usa.com Exchange Procedure (Canada) 1. When a customer contacts the dealership concerning a radio issue, the dealer must first use standard troubleshooting procedures as outlined in this bulletin to determine whether the source(s) of the problem(s) is a speaker, antenna, power supply, area reception or other non-radio condition – as opposed to the radio itself. If a CD is stuck in the unit, DO NOT attempt to remove it. The radio manufacturer will return any stuck CDs to your dealership. Important: DO NOT CUT any wires when removing a radio. Any CUT wires will VOID the warranty. 2. If after a proper diagnosis it is determined that the radio is faulty, the dealer should document the following information prior to contacting the radio manufacturer. 2.1. Dealer name, address and dealer code 2.2. R.O. number 2.3. Vehicle Identification Number (VIN) 2.4. Vehicle delivery date 2.5. Vehicle mileage 2.6. Radio model number (see radio part number label) 2.7. Description of failure (such as, CD won’t eject, no illumination, reduced sound quality and the like) 2.8. Customer name and address In order to obtain an exchange unit, fax a completed copy of the Alpine Canada Audio Exchange form found at the end of this bulletin to the Alpine Radio Factory Service Center in Ontario Canada at the fax number found in step 5 below. Note: DO NOT remove the faulty radio until you receive a replacement unit. After you receive the replacement radio from the manufacturer, notify the customer to schedule the installation of the (NEW) exchange unit. Important: The faulty radio MUST be returned to the manufacturer WITHIN 30 DAYS of the exchange unit’s original shipment date to the dealer. Be sure your customer returns promptly for installation. If the customer cannot return for installation in time for you to send back the failed radio within the 30-day period, please ship the uninstalled (NEW) exchange unit back to the manufacturer using the procedure outlined in step 5 below and note on the claim invoice that the customer did not return for the repair 3. BEFORE replacing the radio, be sure that the model numbers on the faulty (OLD) radio, the (NEW) exchange unit and the claim invoice all match. If the model numbers DO NOT match, notify the radio manufacturer immediately. 4. After installing the new exchange unit, pack the old faulty radio the same way the new exchange unit was packed when you received it. Enclose a copy of the claim invoice in the package with the faulty old radio. Note: INCORRECT and/or DAMAGED radios received by the manufacturer will be RETURNED to the dealer with a chargeback. Additionally, the following conditions are NOT WARRANTABLE: • Damage from liquids (spills) • Damage from attempted theft • Modifications • Any tampering with the sealed unit 5. As described on the claim invoice, use the provided return label to return the old unit to the radio manufacturer. Old units must be returned to the radio manufacturer WITHIN THIRTY (30) DAYS of the exchange unit original shipment date. If the customer did not return for installation within this time period, return the uninstalled exchange unit and note on the claim invoice that the customer did not return for the repair. Any units not returned within thirty days will appear on the Dealer’s State of Account as a chargeback. Dealers will receive credit for any units returned after a chargeback has been processed minus a 15% RESTOCKING FEE. Note: DO NOT send radios to Isuzu
Commercial Truck of America or AIPDN. Return ALL old units to the following Alpine Canada Radio factory service center address. Gentec International 90 Royal Crest Court Markham, Ontario, CANADA L3R 9X6 Main Phone Number: (905) 513-7733 E-mail: coreexchange@alpine-usa.com Page 4 October, 2022 Bulletin No.: 20-NA-051 Order Forms 5536375 Bulletin No.: 20-NA-051 October, 2022 Page 5 5536376 Page 6 October, 2022 Bulletin No.: 20-NA-051 Version 3 Modified Released March 04, 2020 Revised July 21, 2022 — Added the 2021, 2022, and 2023 Model Years. Revised October 13, 2022 — Updated the United States Alpine Contact Information. GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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