NHTSA ID Number: 10224275
Manufacturer Communication Number: PIT5941
Summary
This Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and will cause the rear back glass not to open with the switch or the RKE fob. This explains how to repair that concern.
Condition
Some customers may state that the rear back glass will not open with the rear switch or the button on the RKE fob.
Cause
This may be due to the rear wiper
arm not fully being in the park position even know the rear wiper arm looks correct on the rear back glass.
Correction:
If you experience this concern, please try the follow procedure to see if this resolves your concern:
1) Remove the rear wiper arm
2) Turn on the rear wiper switch and allow the wiper motor to cycle and then shut the rear wipers switch back to the off position.
3) Re-install the wiper arm, and retest the rear back glass for proper operation.
4) If the concern returns again, replace rear wiper motor assembly.
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | ESCALADE ESV | 2021-2022 |
| CHEVROLET | SUBURBAN | 2021-2022 |
| CHEVROLET | TAHOE | 2021-2022 |
| GMC | YUKON XL | 2021-2022 |
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5941
Published date: 09/6/2022
- Some ACDelco GM Original Equipment parts may have formerly appeared as GM Genuine Parts (OE) or ACDelco Professional
- ACDelco GM Original Equipment parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Some ACDelco GM Original Equipment parts may have formerly appeared as GM Genuine Parts (OE) or ACDelco Professional
- ACDelco GM Original Equipment parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Some ACDelco GM Original Equipment parts may have formerly appeared as GM Genuine Parts (OE) or ACDelco Professional
- ACDelco GM Original Equipment parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Some ACDelco GM Original Equipment parts may have formerly appeared as GM Genuine Parts (OE) or ACDelco Professional
- ACDelco GM Original Equipment parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Some ACDelco GM Original Equipment parts may have formerly appeared as GM Genuine Parts (OE) or ACDelco Professional
- ACDelco GM Original Equipment parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
SEOCONTENT-START
Bulletin No.: PIT5941 Published date: 09/6/2022 Preliminary Information PIT5941 Rear Back Glass Will Not Open With Rear Switch Or RKE Models Cadillac Brand: Model: Escalade Models Model Years: 2021 – 2022 VIN: from to All All All Engine: All Transmissions: Chevrolet Chevrolet GMC Suburban Tahoe Yukon Models 2021 – 2022 2021 – 2022 2021 – 2022 All All All All All All All All All All All All Involved Region or Country Condition Cause North America Some customers may state that the rear back glass will not open with the rear switch or the button on the RKE fob. This may be due to the rear wiper arm not fully being in the park position even know the rear wiper arm looks correct on the rear back glass. Correction: If you experience this concern, please try the follow procedure to see if this resolves your concern: 1) Remove the rear wiper arm 2) Turn on the rear wiper switch and allow the wiper motor to cycle and then shut the rear wipers switch back to the off position. 3) Re-install the wiper arm, and retest the rear back glass for proper operation. 4) If the concern returns again, replace rear wiper motor assembly. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Labor Time 2070300 R&R Rear Wiper Arm Use Published Labor Time. Version History Version 1 Modified 09/06/2022 – Created on © 2022 General Motors. All Rights Reserved.
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