N222364330 Loose Toe Link To Knuckle Bolt – 2022 Cadillac XT5, XT6, & GMC Acadia

June 16, 2022 NHTSA CAMPAIGN NUMBER: 22V427000

Rear Suspension Toe Link May Separate

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V427

Manufacturer General Motors, LLC

Components SUSPENSION

Potential Number of Units Affected 736

 

Summary

General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia vehicles. The left-rear suspension toe link may have been tightened improperly, which could result in a loose or separated toe link.

 

Remedy

Dealers will inspect the left-rear suspension and replace the fastener if it is loose or missing, free of charge. Owner notification letters are expected to be mailed August 1, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N222364330.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


2022 Cadillac XT6
2022 Cadillac XT6

 


Condition

General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Cadillac XT5, XT6, and GMC Acadia vehicles. A fastener in the left-rear suspension toe link in some of these vehicles may not have been fully tightened during suspension assembly. The affected toe links may be loose or become separated, resulting in misalignment of the left-rear wheel and increasing the risk of a crash.

 

Correction

Dealers will inspect the left side rear suspension and replace the subject fastener if it is loose or missing.

 

Parts

Quantity Part Name Part No.
1 Bolt – Rear Susp 11602672

 


Frequently Asked Questions (FAQs) for Safety Recall N222364330
Loose Toe Link To Knuckle Bolt

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?

Certain 2022 model year Cadillac XT5, XT6, and GMC Acadia vehicles.

 

Q2) What is the issue or condition?

A fastener in the left-rear suspension toe link in some of these vehicles may not have been fully tightened during suspension assembly.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

The left-rear suspension toe link in some of these vehicles may not have been fully tightened during suspension assembly, possibly resulting in a mis-aligned left-rear wheel.

 

Q4) What is the remedy/repair?

Dealers will inspect the left side rear suspension and replace the subject fastener if it is loose or missing.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

The affected toe links may be loose or become separated, resulting in misalignment of the left-rear wheel and increasing the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
CADILLAC XT5 2022
CADILLAC XT6 2022
GMC ACADIA 2022

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-22V427-8235.PDF 215.51KB

RCLRPT-22V427-8235

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N222364330 – Safety Recall Loose Toe Link To Knuckle Bolt

RCMN-22V427-4183.pdf 11.197KB

RCMN-22V427-4183

 


Safety Bulletin

RCSB-22V427-0470.pdf 174.766KB

RCSB-22V427-0470

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222364330 Loose Toe Link To Knuckle Bolt

RMISC-22V427-3180.pdf 99.658KB

RMISC-22V427-3180

 


Recall Acknowledgement

RCAK-22V427-1822.pdf 645.247KB

RCAK-22V427-1822

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V427&docType=RCL

 


 

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