Carpet Appearance Near the Center Console Area – 2020-2023 Chevrolet Corvette Stingray

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Bulletin No.: PIC6445 Published date: 08/31/2021 Preliminary Information PIC6445 Carpet Appearance Near the Center Console Area Models Brand: Chevrolet Model: Corvette Stingray Model Years: 2020 – 2021 VIN: from to All All Engine: All All Transmissions: The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Involved Region or North America and Export Regions Country Condition Some technicians or customers may comment on the fact that there is a noticeable gap, or it appears that the carpeting has been cut too short to be completely covered by the trim on the center console. A visible edge of the carpeting may be noticed on either side of the console. This will typically be noticed during PDI (Pre-Delivery Inspection) of the vehicle. This concern can be seen in the photo below: Concern This issue may be caused by improper carpet installation when the vehicle was assembled. During the installation of the front seat(s), the carpeting may become pinched under the seat track and this will cause the carpet to be pulled down around the center console area. This will give the appearance of a gap, or that the carpeting has been cut too short. Correction: If you have a vehicle that exhibits this concern, do NOT replace the carpeting. As a first step, pull upwards on the edge of the carpeting that exhibits this condition. Although the carpeting may have to be pulled quite forcefully, once it “pops” out from underneath the seat track, it will provide enough slack so that the carpeting can be fully and correctly inserted underneath the center console trim. In most cases this should be able to be accomplished without the need to remover the seat from the vehicle. In certain rare exceptions, the seat may need to be unbolted in order to allow the carpeting to be freed from it’s trapped position under the seat track. IMPORTANT – If this PIC has been followed and the carpeting has taken a set, or it will not stay up and in the correct location for any reason, please call the Technical Assistance Center (TAC). Start a case if one has not already been created and let the consultant know about the issue and what has been done so far to that point. Further instructions will be provided as needed. Warranty Information The correction for this concern may be one of several repairs described above. For vehicles repaired under warranty, please use the appropriate warranty labor operation based on the actual cause and repair. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. Version History Version 1 Modified 08/31/2021 – Created on.

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Copyright 2022 General Motors LLC. All Rights Reserved. Service Bulletin Bulletin No.: 21-NA-249 Date: October, 2022 TECHNICAL Subject: Carpet Appearance Near Center Console Area This bulletin replaces PIC6445. Please discard PIC6445. Brand: Model: Model Year: VIN: Engine: Transmission: from to from to Chevrolet Corvette 2020 2023 — — All All Involved Region or Country North America, Europe, Middle East, Japan, Australia/New Zealand Condition Note: A visible edge of the carpeting may be noticed on either side of the center console. This will typically be noticed during PDI (Pre-Delivery Inspection) of the vehicle. Some technicians or customers may comment on the fact that there is a noticeable gap, or it appears that the carpeting has been cut too short to be completely covered by the trim on the center console. Cause The cause of the condition may be that the carpet running up the side of the console may need additional support. Correction Following the steps in the Service Procedure below, install a tie-strap to assist with holding the carpet in place. Service Procedure Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. Page 2 October, 2022 Bulletin No.: 21-NA-249 5281833 1. Remove the front floor rear console side trim panels (1). Refer to Front Floor Rear Console Side Trim Panel Replacement – Left Side and Right Side in SI. 5925509 Note: Ensure the hole is high enough to hide the end of the tie-strap under the console trims once they are reinstalled. 2. Once the console trims are removed, pierce a small hole in the top edge of the carpeting on each side. Bulletin No.: 21-NA-249 October, 2022 Page 3 5918435 Connecting two tie-straps 5925508 Note: The strap is only there to hold the carpet up. Ensure you don’t over-tighten the strap. Slowly tighten the straps just enough to get just a loose fit. 3. Connect two tie-straps (at least 35 cm (14 inches) long and insert the strap through the pierced hole on one side. Route the strap through the opening in the center console and connect to the pierced hole on the other side. Page 4 October, 2022 Bulletin No.: 21-NA-249 5918437 4. Reinstall the front floor rear console side trim panels, assuring no part of the tie-strap is visible. Refer to Front Floor Rear Console Side Trim Panel Replacement – Left Side and Right Side in SI. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Labor Time 1086458* Remove and Reinstall Front Floor Rear Console Side Trim Panels, Add Tie Strap to Carpet 0.4 hr *This is a unique Labor Operation for bulletin use only. Version 2 Modified Released November 05, 2021 Revised October 04, 2022 – Added the 2023 Model Year and an Important statement at start of Service Procedure. GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

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