NHTSA ID Number: 10205053
Manufacturer Communication Number: 20NA020
Summary
This technical bulletin provides a procedure to replace the front and rear brake pads if the brakes are squealing.
Condition
Brakes are squealing.
Cause
This condition may be caused by a lining shim material not effectively reducing noise.
Correction
Note: To increase the effectiveness of this repair, a brake burnish should be performed during the test drive to properly prepare the pads to the rotors. Refer to Brake Pad and Rotor Burnishing in SI for the procedure.
Replace the front and rear brake pads.
Note: Each brake pad is labeled with an Inner or Outer to indicate where to be installed.
New pads have a new lining shim on the backing plate that will reduce the noise. This new material was break pointed at the Assembly Plant on 3/1/2021.
If the pads have already been replaced and the noise persists, check the orientation of the pads. There is an inboard and outboard designation on the pads. If they are in the wrong location, a brake noise can result.
Important: Only the left side of the truck has the wear sensors (1) and is mounted on the inner pad.
Refer to Front and Rear Disc Brake Pads Replacement in SI.
4 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-020
Date: September, 2021
MC-10205053-9999.pdf 111.255KB
NHTSA ID Number: 10187753
Manufacturer Communication Number: 20NA020
Summary
This technical bulletin provides a procedure to replace the front and rear brake pads if the brakes are squealing.
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-020
Date: February, 2021
NHTSA ID Number: 10180306
Manufacturer Communication Number: 20NA020
Summary
This technical bulletin provides a procedure to replace the front and rear brake pads if the brakes are squealing.
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-020
Date: August, 2020
MC-10180306-9999.pdf 106.165KB
NHTSA ID Number: 10178963
Manufacturer Communication Number: 20NA020
Summary
This technical bulletin provides a procedure to replace the front and rear brake pads if the brakes are squealing.
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-020
Date: July, 2020
NHTSA ID Number: 10176621
Manufacturer Communication Number: 20NA020
Summary
This technical bulletin provides a procedure to replace the front and rear brake pads if the brakes are squealing.
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-020
Date: May, 2020
MC-10176621-9999.pdf 494.692KB
NHTSA ID Number: 10172288
Manufacturer Communication Number: 20NA020
Summary
This technical bulletin provides a procedure to replace the front and rear brake pads if the brakes are squealing.
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-020
Date: February, 2020
MC-10172288-9999.pdf 495.721KB
- OE REPLACEMENT: Designed and engineered to OE specifications for fit, form, and function. OEM Equivalent Part Number: 22742382
- DURABLE MATERIAL: Manufactured using high-quality materials, these brake pads are resistant to wear and corrosion, extending their lifespan and reliability
- ENHANCED SAFETY: Bendix Premium ceramic brake pads are designed to reduce brake fade and ensure consistent braking performance, enhancing safety on the road
- VEHICLE APPLICATION: (Please see the product description for a complete list of applicable models) Cadillac
Escalade 2020-2008, Escalade ESV 2020-2008, Escalade EXT 2013-2008, XTS 2015-2013, XTS 2019-2017, Chevrolet Avalanche 2013-2008, Cheyenne 2018-2007, Express 1500 2014-2009, Silverado 1500 2018-2005, - Silverado 1500 Classic 2007, Silverado 1500 LD 2019, Suburban 2020-2014, Suburban 1500 2014-2007, Tahoe 2020-2008, GMC Savana 1500 2014-2009, Sierra 2018-2007, Sierra 1500 2018-2005, Sierra 1500 Classic 2007, Sierra 1500 Limited 2019, Yukon 2020-2008, Yukon XL 2020-2015, Yukon XL 1500 2014-2008
- OE REPLACEMENT: Designed and engineered to OE specifications for fit, form, and function
- DURABLE MATERIAL: Manufactured using high-quality materials, these brake pads are resistant to wear and corrosion, extending their lifespan and reliability
- ENHANCED SAFETY: Bendix Premium ceramic brake pads are designed to reduce brake fade and ensure consistent braking performance, enhancing safety on the road
- INDUSTRY-TESTED RELIABILITY: Rigorously tested to meet or exceed industry standards, these brake pads are a trusted choice for daily commute vehicles
- VEHICLE APPLICATION: Cadillac Escalade 2024-2021, Escalade ESV 2024-2021, Chevrolet Cheyenne 2020-2019, Silverado 1500 2024-2019, Silverado 1500 LTD 2022, Suburban 2024-2021, Tahoe 2024-2021, GMC Sierra 2021-2019, Sierra 1500 2024-2019, Sierra 1500 Limited 2022, Yukon 2024-2021, Yukon XL 2024-2021
- PLEASE CONFIRM YOUR FITMENT: Using the Amazon Confirmed Fit bar at the top of the page or check the Product Description to confirm your vehicle fitment
- A COMPLETE FRONT BRAKE PAD UPGRADE - Includes 2 Carbon Fiber Ceramic Brake Pads | Installation Hardware - Engineered as a direct-fit upgrade for truck and SUV braking systems, making brake pad replacement easy
- UPGRADED STOPPING POWER: Carbon-fiber ceramic Truck & Tow Z36 brake pads deliver increased stopping power compared to OE replacement brake pads while remaining ultra-quiet and providing long-lasting braking performance
- HEAVY DUTY BRAKING: Z36 Truck & Tow brake pads are built for trucks, SUVs, and 4x4 vehicles, delivering durable, reliable stopping power to handle the added stress of towing, hauling, mountainous driving, and lifted trucks while reducing brake fade
- PERFORMANCE PROTECTION WARRANTY: Backed by a 12-Month / 12,000-Mile Limited Warranty, giving drivers added confidence in their PowerStop brake pad upgrade.
- Compatible with: for Chevy Silverado 1500 2014-2018, for Suburban 2015-2020, for Tahoe 2015-2020, for GMC Sierra 1500 2014-2018, for Yukon/ Yukon XL 2015-2020, for Cadillac Escalade/ Escalade ESV 15-20
- Kit Includes: Front ceramic brake pads and rear semi-metallic brake pads, including hardware
- Product Design: The brake pads are specially designed with grooves, so that there is almost no noise, especially squealing, when braking, the braking effect is excellent, and the grooves can also enhance the ventilation ability.
- Formula: Features a new formula that enhances friction, ensures faster heat dissipation. Provides you with a silky smooth driving experience!
- Note: Before purchasing, ensure the product is compatible with your car by reviewing its description and verifying the fit using the "AmazonConfirmedFit" feature by entering your car's specifications.
- PLEASE CONFIRM YOUR FITMENT: Using the Amazon Confirmed Fit bar at the top of the page or check the Product Description to confirm your vehicle fitment
- A COMPLETE REAR BRAKE PAD UPGRADE - Includes 2 Carbon Fiber Ceramic Brake Pads | Installation Hardware - Engineered as a direct-fit upgrade for truck and SUV braking systems, making brake pad replacement easy
- UPGRADED STOPPING POWER: Carbon-fiber ceramic Truck & Tow Z36 brake pads deliver increased stopping power compared to OE replacement brake pads while remaining ultra-quiet and providing long-lasting braking performance
- HEAVY DUTY BRAKING: Z36 Truck & Tow brake pads are built for trucks, SUVs, and 4x4 vehicles, delivering durable, reliable stopping power to handle the added stress of towing, hauling, mountainous driving, and lifted trucks while reducing brake fade
- PERFORMANCE PROTECTION WARRANTY: Backed by a 12-Month / 12,000-Mile Limited Warranty, giving drivers added confidence in their PowerStop brake pad upgrade.
Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API
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Copyright 2021 General Motors
LLC. All Rights Reserved. Service Bulletin Bulletin No.: 20-NA-020 Date: February, 2021 TECHNICAL Subject: Brake Squealing Noise Brand: Model: Model Year: Breakpoint: Engine: Transmission: from to from to Chevrolet Silverado 2500HD/ 3500HD 2020 2021 — — GMC Sierra 2500HD/ 3500HD Involved Region or Country United States, Canada, Mexico, Middle East, Israel Condition Some customers may comment that the brakes are squealing. Cause This condition may be caused by a low scorch friction material was used on the original brake pads. Correction Replace the front and rear brake pads. 5638981 Note: Each brake pad is labeled with an Inner or Outer to indicate where to be installed. Page 2 February, 2021 Bulletin No.: 20-NA-020 New pads have a “high scorch” friction material. Current parts in inventory are the new design. If the pads have already been replaced and the noise persists, check the orientation of the pads. There is an inboard and outboard designation on the pads. If they are in the wrong location, a brake noise can result. Service Procedure 5638987 Important: Only the left side of the truck has the wear sensors (1) and is mounted on the inner pad. Refer to Front and Rear Disc Brake Pads Replacement in SI. Parts Information Causal Part Description Part Number Qty X PAD KIT, FRT DISC BRK Refer To EPC 1 PAD KIT, RR DISC BRK 1 Warranty Information Repairs made for the specific concern within this bulletin may be covered under the New Vehicle Limited Warranty Bumper-to-Bumper terms (Canada Base Warranty). Refer to the vehicle’s Limited Warranty and Owner Assistance Information booklet for coverage details. Labor Operation Description Labor Time 2420150 Front Disc Brake Pads Replacement Use the Published Labor 2420170 Rear Disc Brake Pads Replacement Operations Time Version 5 Modified Released January 28, 2020 Revised May 20, 2020 – Removed bulletin only labor op and added LTG labor op. Revised July 09, 2020 – Updated Involved Regions, Correction Section, and added Warranty Statement to Warranty Information Section Revised August 06, 2020 – Add Brake pad graphic and note to Correction section and brake pad sensor and Important statement to Service procedure section. Revised January 29, 2021 – Added 2021 to Model Year.
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