NHTSA ID Number: 10206734
Manufacturer Communication Number: PIT5865A
Summary
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
13 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BUICK | ENCORE GX | 2021 |
| BUICK | ENVISION | 2021 |
| CADILLAC | CT4 | 2021 |
| CADILLAC | CT5 | 2021 |
| CHEVROLET | CAMARO | 2021 |
| CHEVROLET | EQUINOX | 2021 |
| CHEVROLET | SILVERADO 1500 | 2021 |
| CHEVROLET | SUBURBAN | 2021 |
| CHEVROLET | TAHOE | 2021 |
| CHEVROLET | TRAILBLAZER | 2021 |
| GMC | SIERRA 1500 | 2021 |
| GMC | TERRAIN | 2021 |
| GMC | YUKON XL | 2021 |
Condition
Some customers may comment on more than one of the following issues:
– Adaptive cruise inoperative (if equipped)
– Lane Keep Assist inoperative
– Gap adjust switch inoperative
– In some cases, the Amber Collision Icon is illuminated
When checking for DTC’s, no related DTC’s will be found. In addition, when trying to perform a
front view camera learn, error messages will be displayed in GDS2 and the learn can not be
completed.
Cause
The cause of these concerns could be an internal fault with the B174W Front View Windshield Camera.
Correction:
If no root cause is found after performing normal SI diagnostics and you are experiencing the above conditions, then use GDS2 to heck the Frontview Camera Calibration Part Numbers 2 and 3. Connect GDS2 and build as follows: Diagnostics / Module Diagnostics / B174W Frontview Camera Windshield / Identification Information. Next, check Calibration Part Numbers 2 and 3 for Displaying all “0”, as shown below. If Calibration Part Numbers 2 and 3 show all “0”, as shown below, then replace the B174W Frontview Windshield Camera. If Calibration Part Numbers 2 and 3 indicate something other than all “0”, then continue with normal SI diagnostics, as the issue in this PI is not the root cause.
SEOCONTENT-START
Bulletin No.: PIT5865A Published date: 12/16/2021
Preliminary Information
PIT5865A Adaptive Cruise Inop / Lane Keep Assist Unavailable message / Gap Switch Inop / Unable To
Perform Frontview Camera Learn / Amber Collision Alert ICON / No Related DTCs
Product Investigation Review Required Models
Brand:
Buick
Buick
Cadillac
Cadillac
Chevrolet
Chevrolet
Chevrolet
Chevrolet
Chevrolet
Chevrolet
GMC GMC
GMC
Model:
Encore GX Envision CT4
CT5
Camaro Equinox Silverado Suburban Tahoe Trailblazer Sierra Terrain
Yukon Models
Model Years:
2021
2021
2021
2021
2021
2021
2021
2021
2021
2021
2021
2021
2021
VIN:
from to
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All July 1, 2021
All All All All All All All All All All All All All
All All All All All All All All All All All All All
Involved Region or Country
North America
Condition
Some customers may comment on more than one of the following issues:
– Adaptive cruise inoperative (if equipped)
– Lane Keep Assist inoperative
– Gap adjust switch inoperative
– In some cases, the Amber Collision Icon is illuminated
Cause
When checking for DTC’s, no related DTC’s will be found. In addition, when trying to perform a
front view camera learn, error messages will be displayed in GDS2 and the learn can not be
completed.
The cause of these concerns could be an internal fault with the B174W Front View Windshield Camera.
Correction:
If no root cause is found after performing normal SI diagnostics and you are experiencing the above
conditions, then use GDS2 to heck the Frontview Camera Calibration Part Numbers 2 and 3. Connect
GDS2 and build as follows: Diagnostics / Module Diagnostics / B174W Frontview Camera Windshield /
Identification Information. Next, check Calibration Part Numbers 2 and 3 for Displaying all “0”, as
shown below. If Calibration Part Numbers 2 and 3 show all “0”, as shown below, then replace the
B174W Frontview Windshield Camera. If Calibration Part Numbers 2 and 3 indicate something other
than all “0”, then continue with normal SI
diagnostics, as the issue in this PI is not the root cause.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable Warranties section of Investigate Vehicle
History (IVH) for coverage information.
Labor Operation Description
Labor Time
6620110 Front View Camera Replacement
Use Published Time
Version History
Version 2
Modified 11/03/2021- Created on.
12/16/2021 – Updates to the correction section
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5865A
Published date: 12/16/2021
MC-10206734-9999.pdf 293.414KB
NHTSA ID Number: 10204441
Manufacturer Communication Number: PIT5865
Summary
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5865
Published date: 11/3/2021
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