Transmission Fluid Leak – Braun 2020-2021 Chevrolet Traverse

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Service Bulletin 514501 Rev. A Page 1 Chevy Traverse Screw Removal and Transmission Case Inspection 514501 Rev. A 631 West 11th Street • P.O. Box 310 • Winamac, IN 46996 October 2021 (574) 946-4139 • 1-800-THE-LIFT • www.braunability.com Applicable for Chevrolet Traverse Power Infloor Conversions manufactured November 9, 2020 to September 10, 2021 Recall Notice Service Bulletin 514501 Rev. A 2. Remove wheel well liner L-bracket. See Photos A through C. 1. Disconnect vehicle battery and remove driver side front wheel. L-Bracket Screw Screw A B C Labor Time: 1 Hour Warranty Topics: Recall -> 21V817 -> Repair Summary: To prevent wear to transmission case, remove screw and screw clip and replace with nylon push rivet. NHTSA Recall #: 21V817 Transport Canada Recall #: 2021-636 Materials Required: 3/8” Nylon ribbed push rivet (not to exceed 1” in length) Ribbed push rivets, PN 501842-10KS, are available through BraunAbility. Page 2 Service Bulletin 514501 Rev. A Chevy Traverse Screw Removal and Transmission Case Inspection 514501 Rev. A Screws D E 3. Remove wheel well liner support bracket. See Photos D and E. F G 4. Remove and discard screw clip shown in Photos F and G. Screw Clip Wheel Well Liner Support Bracket Service Bulletin 514501 Rev. A Page 3 Chevy Traverse Screw Removal and Transmission Case Inspection 514501 Rev. A 5. Lift wheel well liner and inspect transmission housing for a leak. See Photos H and I. If no leak is present proceed to Step 6. If a leak is present: Create a case, upload photos, and contact BraunAbility technical support for further action. Inspect Here 6. Reinstall wheel well liner support bracket. Place a 3/8″ diameter ribbed push rivet (no longer than 1″ in length) at center screw location. Insert from the inside facing out as shown in Photos J and K. Note: Ribbed push rivets, PN 501842-10KS, are available through BraunAbility. 7. Reinstall L-bracket and Reinstall wheel. Torque lug nuts to 140 ft•lbs. Reconnect vehicle battery. H I J K

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IMPORTANT SAFETY RECALL NHTSA Recall Campaign # 21V817 October 26, 2021 Dear BraunAbility dealer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. BraunAbility has decided that a defect which relates to motor vehicle safety exists in certain model year 2020-2021 BraunAbility Chevrolet Traverse power infloor conversions manufactured from November 9, 2020 – September 10, 2021. Subject vehicles were manufactured with a screw in close proximity to the aluminum transmission case near the driver front tire. Over time, wear to the transmission case could occur. If a leak to the transmission were to occur, it could progress to a loss of engine propulsion, which could increase the risk of a crash. A transmission oil leak in the presence of an ignition source may increase the risk of fire. The remedy is to remove the screw and clip and replace with a 3/8” nylon ribbed push rivet, which has been provided by BraunAbility with this letter. Refer to Service Bulletin 514501 for complete instruction and repair procedure. If you need additional supply of 3/8” nylon ribbed push rivet you can source locally or order BraunAbility part number 501842-10KS. After the remedy has been completed you may file for reimbursement through the Warranty System on BraunAbility MyCommunity. The following criteria should be used on the claim form. VIN specific recall status (incomplete or complete) can be found on MyCommunity by using the global search and reviewing the Recalled Asset status associated with the Asset Record. Note: The BraunAbility Recalled Asset information is inclusive of all NTHSA and Transport Canada recalls announced on or after September 1, 2018. Warranty Claim Criteria Cause: BraunAbility Recall Notice Concern: Potential wear to the transmission could result in a transmission fluid leak. Correction: Remove screw and screw clip. Replace with nylon rivet. Inspect transmission case for leaks. Line Type Description Hrs. Topics Labor Replace screw and screw clip with nylon push rivet. Inspect. 1.0 Recall>21V817>Repair Service Bulletin 514501 BraunAbility will be notifying customers impacted by this recall starting next month. Consumers will be offered a $100 gift card if they have the recall remedy completed on their vehicle within 90 days of receiving notice. As we work to identify the registration information for each affected vehicle, you may be contacted by BraunAbility to search your company’s customer records for end user information. If you are contacted by BraunAbility, we will request the end users mailing address you have on file, so we can mail the recall notification to the owner of the vehicle. Please remember it is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment covered by the notification under a stop sale or recall until the defect or noncompliance is remedied. In other words, if you have a BraunAbility vehicle impacted by this recall in your possession, it must be repaired before it can be sold. In taking this action, BraunAbility continues to place the safety of our customers at the top of our priorities. We are committed to supporting each of our dealer partners in their efforts to service our customers. It is our hope that the steps outlined in this letter will serve to reaffirm that commitment and acknowledge the value we place in our working relationship. Should you have any questions regarding the matters outlined above, feel free to contact the BraunAbility Recall Team at (833) 863-3539 or recall@braunability.com. Sincerely, Rick Nelson Director of Customer Care & Aftersales BraunAbility

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