October 7, 2021 NHTSA CAMPAIGN NUMBER: 21V782000
Driver’s Air Bag Inflator May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
NHTSA Campaign Number: 21V782
Manufacturer General Motors, LLC
Components AIR BAGS
Potential Number of Units Affected 550
Summary
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver’s air bag inflator may explode during deployment, due to a manufacturing defect.
Remedy
Dealers will replace the driver’s air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is N212349040.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2008-2017 model year Buick Enclave and 2013-2017 model year Chevrolet Traverse vehicles. In these vehicles, the front-driver airbag inflator, which may have been installed either as original equipment or as part of a replacement driver-airbag module during a service event, may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants.
Correction
Dealers are to replace the front driver airbag module and return the replaced front driver airbag module to the Warranty Parts Center (WPC).
Parts
Quantity | Part Name | Part No. |
1 | Airbag Assembly – Steering Wheel | 86805560 |
1 | Airbag Assembly – Steering Wheel | 86805561 |
1 | Airbag Assembly – Steering Wheel | 86805562 |
1 | Airbag Assembly – Steering Wheel | 86805571 |
1 | Airbag Assembly – Steering Wheel | 86805572 |
Frequently Asked Questions (FAQs) for Safety Recall N212349040
Driver Front Airbag Inflator May Rupture
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
Q1) Which vehicles are involved?
Certain 2008–2017 model year Buick Enclave and 2013-2017 model year Chevrolet Traverse vehicles.
Q2) What is the issue or condition?
In these vehicles, the front-driver airbag inflator, which may have been installed either as original equipment or as part of a replacement driver-airbag module during a service event, may contain a supplier manufacturing defect that may result in inflator rupture during deployment.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
None
Q4) What is the remedy/repair?
Dealers are to replace the front driver airbag module and return the replaced front driver airbag module to the Warranty Parts Center (WPC).
Dealer Notification Instructions. Because this safety recall involves equipment/parts also sold over-the-counter, dealers will be REQUIRED to search their stock and sales records for over-the-counter sales and provide the recall notice to the purchaser once the bulletin is released.
Q5) What is the safety risk? Is the vehicle safe to drive?
An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants.
Q6) Does the customer have to pay for this remedy/repair?
No, this inspection/repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
Chronology :
On September 2, 2021, GM was notified of a fatal crash involving a 2015 model year Chevrolet Traverse in which front-driver airbag inflator may have ruptured. On September 9, 2021, a GM investigator submitted the issue to GM’s Speak Up For Safety program. GM’s investigation has not identified another rupture allegation involving the subject vehicles.
On October 2, 2021, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall on all front-driver airbag modules containing an inflator from the same lot as the inflator under investigation, including unused service stock.
15 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BUICK | ENCLAVE | 2008-2017 |
CHEVROLET | TRAVERSE | 2013-2017 |
27 Associated Documents
Safety Bulletin
RCSB-21V782-3958.pdf 887.058KB
RCSB-21V782-3958
Recall 573 Report
RCLRPT-21V782-8731.PDF 236.578KB
Recall 573 Report
RCLRPT-21V782-6251.PDF 236.613KB
RCLRPT-21V782-6251
Recall 573 Report
RCLRPT-21V782-6945.PDF 236.575KB
RCLRPT-21V782-6945
Manufacturer Notices(to Dealers,etc) – Dealer Message re N212349040 – Safety Recall Driver Front Airbag Inflator May Rupture Application for Used Vehicle Working Capital Assistance Program (WCAP)
RCMN-21V782-5258.pdf 106.453KB
Recall 573 Report
RCLRPT-21V782-3378.PDF 236.578KB
RCLRPT-21V782-3378
Recall 573 Report
RCLRPT-21V782-9448.PDF 236.574KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re Upcoming Safety Recall N212349040 Driver Front Airbag Inflator May Rupture
RCMN-21V782-6319
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212349040 Driver Front Airbag Inflator May Rupture
RMISC-21V782-2458.pdf 98.661KB
RMISC-21V782-2458
Recall 573 Report
RCLRPT-21V782-2686.PDF 236.577KB
RCLRPT-21V782-2686
Defect Notice 573 Report
RCLRPT-21V782-7327.PDF 236.578KB
RCLRPT-21V782-7327
Manufacturer Notices(to Dealers,etc) – Dealer Message re N212343881-02 – Safety Recall High Voltage Battery May Melt or Burn Additional Vehicles Have Been Moved to Open Status
ISSUED Owner Notification Letter(Part 577)
RCONL-21V782-6860.pdf 96.584KB
RCONL-21V782-6860
ISSUED Interim Owner Notification Letter(Part 577) (Parts Unavailable).
RIONL-21V782-3640.pdf 133.638KB
RIONL-21V782-3640
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212349040 Driver Front Airbag Inflator May Rupture
RMISC-21V782-4770.pdf 100.882KB
RMISC-21V782-4770
Recall Acknowledgement
RCAK-21V782-4194
Safety Bulletin
RCSB-21V782-4936.pdf 791.722KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212349040 Driver Front Airbag Inflator May Rupture
RMISC-21V782-4305.pdf 99.304KB
RMISC-21V782-4305
Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N212349040-01 – Safety Recall Driver Front Airbag Inflator May Rupture Revised Correction and Service Procedure
RCMN-21V782-6663
Recall 573 Report
RCLRPT-21V782-3621.PDF 236.428KB
RCLRPT-21V782-3621
Miscellaneous Document – Supplemental Outreach re URGENT ARC Airbag Inflator Recall
RMISC-21V782-9603.pdf 289.207KB
RMISC-21V782-9603
Recall Quarterly Report #1, 2022-1
RCLQRT-21V782-4017.PDF 211.14KB
Miscellaneous Document
RMISC-21V782-4968.pdf 101.236KB
RMISC-21V782-4968
Manufacturer Notices(to Dealers,etc) – Dealer Message re SUSPEND: N212349040-01 – Safety Recall Driver Front Airbag Inflator May Rupture
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212349040 Driver Front Airbag Inflator May Rupture
RMISC-21V782-7105.pdf 101.038KB
RMISC-21V782-7105
Manufacturer Notices(to Dealers,etc) – Dealer Message re N212349040-01 – Safety Recall – Recall Reinstated Driver Front Airbag Inflator May Rupture
RCMN-21V782-5191
Recall Quarterly Report #2, 2022-2
RCLQRT-21V782-6191.PDF 211.239KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V782&docType=RCL
1 Associated Investigation
Air Bag Inflator Rupture
NHTSA ID: EA16003
Dated opened: August 4, 2016
The Office of Defects Investigation (ODI) is upgrading its Preliminary Evaluation of ARC Automotive Inc. (ARC) air bag inflators to an Engineering Analysis. ODI opened PE15-027 in July 2015 based on two injury incidents involving a driver air bag inflator rupture. One incident involved a 2002 Chrysler Town & Country that utilized a dual-stage air bag inflator. The other involved a 2004 Kia Optima that utilized a single-stage inflator. Both driver air bag inflators were manufactured by ARC, a tier-two supplier of automotive air bag systems, at their manufacturing facility in Knoxville Tennessee. All ARC driver air bag inflators are a hybrid design that fills the air bag by releasing an inert gas mixture stored in the inflator at high pressure. The gas mixture is augmented by an ammonium nitrate based propellant. The pressurized gas mixture and propellant are contained entirely within a hermetically sealed steel housing isolated from external atmospheric conditions.
During the course of PE15-027, ODI requested information from ARC about which air bag module manufacturers used the subject ARC inflators. Based on the information received from ARC, ODI requested information from the identified air bag module manufacturers about which vehicle manufacturers used modules with the subject ARC inflators. That process identified two additional affected vehicle manufacturers, General Motors and Hyundai.
Based on the age of the vehicles involved in the two incidents in the U.S., ODI focused on single- and dual-stage inflators manufactured by ARC from the start of production to September 2004. It is estimated that approximately 8 million inflators, both single- and dual-stage, were manufactured for use in vehicles produced by Chrysler, GM, Kia and Hyundai for sale or lease in the United States during that time frame.
In addition to identifying models using the subject ARC air bag inflator, ODI requested that the affected vehicle manufacturers supply the details for any type of complaint, field report, lawsuit, arbitration or other report involving any vehicle manufactured for sale or lease in the United States equipped with air bag modules utilizing an air bag inflator manufactured by ARC regardless of inflator type (dual vs. single) or position (i.e. driver, passenger, side, etc.). No additional field failures were reported to ODI by the vehicle manufacturers. Additionally, ODI received information from ARC regarding the design, manufacture and testing of the single- and dual-stage driver air bag inflators.
In July 2016, ODI was informed by Transport Canada of a fatal incident involving a driver air bag rupture in a 2009 Hyundai Elantra. It was determined that incident inflator was manufactured by ARC and had ruptured in substantially the same manner as the two previous incidents known to ODI. The driver air bag module in the subject 2009 Hyundai Elantra utilized a single-stage inflator manufactured at ARC’s facility in China. ARC confirmed that the inflator in the 2009 Hyundai Elantra was substantially the same design as the single-stage inflator in the 2004 Kia Optima and was assembled using substantially the same manufacturing process.
The U.S. market model 2009 Hyundai Elantra did not use the single-stage driver air bag inflator produced by ARC in China. It is unknown at this time if any of the inflators manufactured in China were used in vehicles produced for sale or lease in the United States.
ODI’s investigation will focus on determining the entire US population of ARC manufactured driver air bag inflators, single- and dual-stage, identification of affected vehicle manufacturers, and whether any single-stage driver air bag inflators manufactured at ARC’s facility in China were used in vehicles produced for sale or lease in the United States. Additionally, ODI will conduct a program to recover the subject ARC inflators from vehicles in the field for further testing and evaluation in support of root cause analysis.
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- 👍【Full OBD2 Functions】Generally only the scanners in auto parts stores are equipped with full OBD2 diagnosis, as they can handle more complex emission-related issues. But this little guy has those too! AL609P car scanner integrates all OBD2 functions (10 modes), including: read code, clear code, view live data, freeze frame data, vehicle info, check I/M readiness status, O2 monitor test, on-board monitor test, E-V-A-P leak test, modules present. Anyone has cars knows it’s well worth the price!
- 👍【Read/Clear Codes & DTC Lookup】Knowing the accurate codes in advance if you don't want to be ripped off. You can use AL609P scanner to read the codes to quickly locate the problem areas, then determine if you can do the repair yourself or go to a mechanic, and clear the codes to get everything back to normal. With DTC lookup and Code Breaker functions, when reading DTCs, it not only can tell you what they mean but also give you helpful tips to deal with DTCs, no need to google or guess it.
- 👍【Turn Off Check Engine Light】When your car detects an emission or engine related problem, Check Engine Light will be turned on. Do you want to spend hundreds of dollars to turn off this light every time, maybe it's just a gas cap that's not tightened or needs to change bad parts like spark plugs and ignition coils? With Autel AL609P scan tool, you can read code to quickly find out why the check engine light is on and reset it.
Last update on 2023-01-06 / Affiliate links / Images from Amazon Product Advertising API
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