NHTSA ID Number: 10187415
Manufacturer Communication Number: 20NA220
Summary
This technical bulletin provides repair information to correct a customer concern of Rear Camera Inoperable.
2 Affected Products
Vehicles
SEOCONTENT-START
Service Bulletin Bulletin No.: 20-NA-220
Date: December, 2020
TECHNICAL
Subject: Rear Camera Inoperable
Brand: Model:
Model Year: VIN: Engine: Transmission:
from to from to
Chevrolet
Silverado 2500/
3500 HD 2021 2021
GMC Sierra 2500/3500 HD
Involved Region or Country
Additional Options (RPOs) Equipped with RPOs 5N5 & ZW9 Rear Camera
Condition Some customers may comment on the rear camera being inoperative.
Cause
The cause of the condition may be that a change was implemented to the chassis
harness from 2020 to 2021 trucks, there was an issue with camera flicker and circuit 1739
was moved from pin 24 to pin 21.
The camera extension harness P/N 84852714 in the 5N5 Rearview Camera kit was not
updated to correspond to the change in the chassis harness. This mis-match leaves the
camera inoperative when installed by the dealer or upfitter and as such stalls the delivery
to the end customer.
Correction Move wire from pin 24 to 21 of the terminal in the Rear Camera Harness. Refer to
Repairing Connector Terminals (Terminal Repair) in SI.
Page 2 December, 2020 Bulletin No.: 20-NA-220
5681292
Bulletin No.: 20-NA-220 December, 2020 Page 3
5681283
Wire connected to Pin 24
Page 4 December, 2020 Bulletin No.: 20-NA-220
5681276
Wire moved to Pin 21
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation Description Labor Time
*5480928 Move wire in pin 24 to pin 21 0.2 hr
*This is a unique Labor Operation for Bulletin use only.
Version 1
Modified Released December 03, 2020
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-220
Date: December, 2020
MC-10187415-9999.pdf 111.923KB
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HD 1080P Backup Camera Plug & Play: Easy to Install in 15 Minutes Starlight Night Vision for Backing Up Safely in the Dark - Real-time Image Zero lag Rear View Camera with Monitor for Cars Trucks SUVs
- PLUG AND PLAY: The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect the camera and monitor through the 4-pin video power cable made of 3.0MM pure copper that comes with the camera. ② Then plug the backup camera system into the cigarette lighter or USB plug (not included), manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing
- STABLE SIGNAL TRANSMISSION: The LK3 back up camera for cars is superior in signal stability compared to other backup camera kit. It will automatically minimize energy loss during transmission, not only will there be no signal delays, interference, fluctuations or intermittent problems, but also realize the transmission of real-time data, providing you with HD 1080P color images at all times, to ensure safer driving
- WATERPROOF & HIGHLY WEATHER-RESISTANT: The backup camera for truck housing is made of ABS-TC material and also utilizes the latest nano-coating sealing technology with IP69 level waterproof performance, which is able to work perfectly and provide clear images in extreme environments from -22°F to 176°F. It is like a brave guardian, not eroded by any water or fine particles, tenaciously resisting the baptism of wind/rain/dust/high and low temperatures, enhancing the safety index and service life
- ULTRA HD PICTURE: The back up camera systems for car adopts advanced optical anti-shaking technology with SC1346 color image sensor chip to avoid the problem of shaky and blurred images when driving on bumpy roads
- UNIVERSAL COMPATIBILITY AND ADJUSTABLE SETTINGS: The backup camera with monitor is universally compatible with most vehicles, including cars, trucks, trailers, RVs, vans, SUVs, campers, and more. It effectively eliminates blind spots on your vehicle, enhancing safety. Additionally, you can adjust various settings such as brightness, contrast, and image flip to optimize the viewing experience for different lighting conditions and personal preferences
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1080P HD Wireless Backup Camera: 1-Min Magnetic Easy Install No Wiring 7" Anti-Glare Monitor with Clear Night Vision - 24H Long Life Solar Scratch-Proof Rear View Camera for Truck Trailer SUV Small RV
- 1 MINUTE MAGNETIC QUICK INSTALL: This backup camera for truck features a base with 6 powerful magnets made from "3rd generation rare earth permanent NdFeB magnets." It remains functional in extreme conditions, withstanding temperatures as low as -452°F and as high as 1166°F without demagnetizing or falling off. The wireless backup camera base is coated with a soft rubber layer, offering excellent wear resistance while protecting your vehicle's paintwork without compromising the magnetic strength
- SCREEN RESOLUTION & HD NIGHT VISION: Pemacom's self-developed algorithm can improve the clarity of the backup camera picture by about 80% compared to the original. The backup camera wireless is also equipped with the most unique CMOS image sensor and 1080P color chip, which can quickly analyze the picture, and also provide clearer picture at night or under low light environment, effectively suppress glare, restore the truest color, reduce safety hazards, and ensure safer driving
- POWERFUL DIGITAL SIGNAL: The back up camera systems for truck features a more powerful digital signal receiver with frequency hopping technology. It supports 2.4GHz WiFi transmission, offering enhanced anti-interference and stability, increasing performance by 70%. The image remains clear, without frame drops or delays. The magnetic backup camera's signal transmission distance reaches up to 33 feet, suitable for trucks, pickups, cars, trailers, campers, small RVs, and hitch trailers
- EXTRA LONG 24-HOUR BATTERY LIFE: This portable truck backup camera features a built-in 15,000mAh rechargeable lithium-ion battery with larger capacity. The solar backup camera also includes a 5W solar panel and a 5V-2A TYPE-C charger, ensuring longer battery life when power is low or sunlight is limited. A full 5-hour charge provides up to 24 hours of use, making it ideal for long-distance travel
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YIMU Backup Camera System with License Plate Backup Reverse Camera, Easy Installation, Plug & Play, DIY Guide Lines, 150° Wide Angle, Night Vision, IP69K Waterproof, Optional Dual Bracket K4302
- 【Quick Install】Set up your car backup camera system in just 10 minutes with a simple two-step process: ① Connect the camera and monitor using the provided 4-pin video power cable. ② Plug the reverse camera system into a cigarette lighter or USB port (not included) for instant use, or link it to the reversing lights for automatic activation when reversing.
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- 【Reliable Signal】Our wired backup camera kit boasts superior signal stability when compared to wireless options. Backup camera for trucks is designed to minimize energy loss during transmission, ensuring no signal delays, interferences, or fluctuations. 4.3 inch Backup camera system guarantees real-time data transmission, delivering crystal-clear HD color images consistently, for a safer driving experience.
- 【Versatile Features】The YIMU back up camera systems for truck is incredibly versatile, allowing you to adjust the parking grid lines’ width and move them left, right, up, or down to suit your parking needs. If you prefer, you can turn these lines off completely. The backup camera with monitor also lets you tweak brightness, contrast, and even flip the image.
- 【WIDE ADAPTABILITY】YIMU back up camera for truck compatible with most vehicles, including cars, trucks, trailers, RVs, vans, SUVs, and campers, this system effectively eliminates blind spots for safer driving.
SaleBestseller No. 4
WOLFBOX G840S 12" 4K Mirror Dash Cam Backup Camera, 5.8GHz WiFi Smart Rearview Mirror for Cars & Trucks, Front and Rear View Dual Cameras, Night Vision, Parking Assistance, Included 32GB Card & GPS
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- 5.8GHz WiFi&GPS TRACKING - The included external GPS antenna enables real-time GPS data display directly on the dash cam. Connect to your phone via Wi-Fi and use the "WOLFBOX" app on iOS or Android devices to real-time viewing, playback recordings, and quick sharing of videos.
- LARGER SCREEN & WIDER VIEW - The WOLFBOX G840S mirror camera features a 170° front lens and a 140° rear lens, offering a broader field of view to minimize blind spots during driving and reversing. The smart split-screen function allows simultaneous monitoring of both lenses, while the 2.5D curved screen seamlessly integrates with your vehicle’s interior.
- SUPERIOR NIGHT VISION & IMAGE QUALITY - The G840S mirror dash camera is equipped with an upgraded low-reflectivity LCD to reduce daytime reflections. With incorporated WDR & HDR technology for balanced lighting, and a professional-grade sensor paired with a 6-glass lens for superior image quality, nighttime driving or challenging lighting conditions are handled with ease.
- 24-HOUR PARKING MONITOR - Beyond on-the-road safety with loop recording, the WOLFBOX camera also features a 24-hour parking monitor. Time-lapse mode records at a low frame rate to conserve power and storage while ensuring continuous surveillance of your vehicle. (A hardwire kit is required for parking monitoring.)
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- ►【"Real Neck Saver" with Parking Guidelines and Image Flip】Reliable parking lines and image flip for fast and perfect reversing without having to turn around all the time, no more neck pain. Even if you sometimes have trouble figuring out the steering, just switch to the "mirror" view on the monitor, making you at ease when reversing.
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