2021 Chevrolet Express & GMC Savana Safety Recall N202325160 Battery Cable Short Circuit

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March 18, 2021 NHTSA CAMPAIGN NUMBER: 21V189000

Positive Battery Cable Terminal May Short

A short-circuit can increase the risk of a fire.

 

NHTSA Campaign Number: 21V189

Manufacturer General Motors, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 10,154

 

Summary

General Motors, LLC (GM) is recalling certain 2021 Chevrolet Express and GMC Savana vehicles equipped with 6.6L gasoline engines. The positive battery cable terminals may contact a fuse block assembly attachment post and cause an electrical short circuit.

 

Remedy

GM will notify owners, and dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the fuse block assembly attachments, free of charge. If too much of the tab had been removed during prior servicing, the battery cable will be replaced, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began April 16, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM’s number for this recall is N202325160.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Condition

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Chevrolet Express and GMC Savana vehicles with 6.6L gas engines. In certain circumstances, anti-rotation tabs on the positive battery cable terminals may come into contact with a fuse block assembly attachment post, causing a short circuit. Clearance between the positive battery cable anti-rotation tab and the fuse attachment posts is small enough to allow contact in certain situations. Drivers may get a low battery voltage warning or experience a dead battery. A short-circuit of a positive battery cable to a fuse attachment post can cause battery drain or may lead to an underhood fire.

 

Correction

Dealers will inspect the positive battery cable anti-rotation tab to determine if it has been previously cut too short or completely cut off and replace the positive battery cable, if necessary. Dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the engine compartment fuse block assembly attachments if not previously repaired.

 

Parts

Quantity Part Name Part No.
1 Cable Asm – Battery Positive 84911210
1 Cable Asm – Battery Positive 84911211
1 Cable Asm – Battery Positive 84911212
1 Cable Asm – Battery Positive 84911213

 


Frequently Asked Questions (FAQs) for Safety Recall N202325160 Battery Cable Short Circuit

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?

Certain 2021 model year Chevrolet Express and GMC Savana vehicles with 6.6L gas engines.

 

Q2) What is the issue or condition?

In certain circumstances, anti-rotation tabs on the positive battery cable terminals may come into contact with a fuse block assembly attachment post, causing a short circuit.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

Drivers may get a low battery voltage warning or experience a dead battery.

 

Q4) What is the remedy/repair?

Dealers will inspect the positive battery cable anti-rotation tab to determine if it has been previously cut too short or completely cut off. Dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the engine compartment fuse block assembly attachments if not previously repaired.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

A short-circuit of a positive battery cable to a fuse attachment post can cause battery drain or may lead to an underhood fire.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


 


2 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET EXPRESS 2021
GMC SAVANA 2021

 


29 Associated Documents

Recall Acknowledgement

RCAK-21V189-5582.pdf 747.505KB

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Safety Bulletin – Service instructions re N202325160 Battery Cable Short Circuit

RCSB-21V189-9506.pdf 548.269KB

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Recall 573 Report

RCLRPT-21V189-9231.PDF 214.651KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325161 Battery Cable Short Circuit

RMISC-21V189-6760.pdf 101.117KB

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Recall 573 Report

RCLRPT-21V189-7639.PDF 214.651KB

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Safety Bulletin re Product Safety Recall N202325161 Battery Cable Short Circuit

RCSB-21V189-2192.pdf 355.063KB

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Defect Notice 573 Report

RCLRPT-21V189-9690.PDF 214.653KB

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Safety Bulletin re Product Safety Recall N202325160 Battery Cable Short Circuit

RCSB-21V189-5213.pdf 594.215KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325160 Battery Cable Short Circuit

RMISC-21V189-9610.pdf 101.245KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325160 Battery Cable Short Circuit

RMISC-21V189-4277.pdf 101.112KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N202325161 – Safety Recall Battery Cable Short Circuit

RCMN-21V189-9440.pdf 12.53KB

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Recall 573 Report-Amendment

RCLRPT-21V189-9604.PDF 214.776KB

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Recall 573 Report

RCLRPT-21V189-5018.PDF 214.651KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N202325160 – Safety Recall Battery Cable Short Circuit

RCMN-21V189-9983.pdf 11.965KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N202325160-01- Safety Recall Battery Cable Short Circuit Revised Service Procedure

RCMN-21V189-2013.pdf 10.442KB

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Recall Quarterly Report #1, 2021-2

RCLQRT-21V189-3498.PDF 211.143KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V189-5343.pdf 117.6KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N202325160-03 – Safety Recall Battery Cable Short Circuit Revised Parts, Warranty Information and Service Procedure

RCMN-21V189-3283.pdf 61.806KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N202325160-02 – Safety Recall Battery Cable Short Circuit Customer Letter Added

RCMN-21V189-5178.pdf 11.181KB

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Safety Bulletin re N202325160 Battery Cable Short Circuit

RCSB-21V189-7284.pdf 606.201KB

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Safety Bulletin

RCSB-21V189-7843.pdf 380.069KB

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Safety Bulletin

RCSB-21V189-6708.pdf 602.773KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325160 Battery Cable Short Circuit

RMISC-21V189-8278.pdf 101.245KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N202325161-01 – Safety Recall Battery Cable Short Circuit Customer Letter Added

RCMN-21V189-4693.pdf 11.198KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325161 Battery Cable Short Circuit

RMISC-21V189-0861.pdf 101.117KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325160 Battery Cable Short Circuit

RMISC-21V189-6287.pdf 101.345KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V189-6672.pdf 81.088KB

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Recall Quarterly Report #3, 2021-4

RCLQRT-21V189-8835.PDF 211.326KB

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Recall Quarterly Report #2, 2021-3

RCLQRT-21V189-4259.PDF 211.241KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V189&docType=RCL

 


 

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