“This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10184099
Manufacturer Communication Number: PIT5792
Summary
This Preliminary information communicates a condition where the trailering app cannot be opened and provides a process for clearing the cache and personal data so the application will operate as designed.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | SILVERADO 2500 | 2020 |
GMC | SIERRA 2500 | 2020 |
Condition
When attempting to open the Trailering app in the radio display it will not launch or cannot be opened. When attempting to open the Trailering app the display goes blank and pressing the Home key returns the display to the Home page.
Cause
This may be caused by a software anomaly.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5792
Published date: 11/5/2020
https://www.nhtsa.gov/recalls?nhtsaId=10184099
“This site contains affiliate links for which OEMDTC may be compensated” |
- Digital display output setting, sync setting, brake overload or short connection
- Small compact design, mounts in any direction and no leveling is required
- Can operate up to an 8 braking system
- Advanced internal circuit protection
- Time-based braking
- Mounts at any angle
- Percentage of braking power shown
- Plug-In Simple! wiring kit
- Intuitive vertical manual slide
- ELECTRONIC BRAKE CONTROLLER KIT: Provides automatic braking in any braking situation based on the intensity and rate at which you apply your tow vehicle’s brakes, thanks to an internal inertia sensor.
- EASILY INSTALL PLUG & PLAY: The Brake-EVN electric brake controller for trailer has a Plug & Play port for two plug adapters and a removeable electrical connector so the unit can be easily unplugged.
- EASY-TO-READ LED DISPLAY: The brake control for trailer features a digital LED display to show settings, real-time diagnostics, and alerts.
- MANUAL BRAKING AVAILABLE: If you ever need to manually apply the brakes, simply move the manual control lever to the left. The Brake-EVN will apply power to your trailer’s brakes up to the amount of power previously set.
- VEHICLE FIT: Ford, GM, Chevy, Dodge, RAM, Toyota, Jeep, and more with 2, 4, 6, and 8 brakes (1-4 axles). Vehicle-specific Tekonsha Plug & Play brake controller wiring harness sold separately.
- Reliable Boost Feature - When towing a heavy load the boost function can provide additional braking power, increasing the sensitivity of the brake controllers inertial sensor and enhancing the participation of the trailer's brakes during a braking event to ensure a smooth, safe, comfortable stop. The 90195 trailer brake controller offers three levels of boost pressure,you can customize the braking response based on the weight and braking characteristics of the trailer.
- Proportional Braking & Manual Braking - The trailer brake controller provides proportional braking, meaning it applies the trailer brakes in proportion to the towing vehicle's braking force for smoother and controlled braking, reduce speed and improve stability when towing or stopping. The controller includes a manual control lever that allows you to manually apply the trailer's brakes, allowing you to give your brakes a little, or a lot, of stopping power depending on your needs.
- LCD Display & Multi-user Storage - Customizable, multi-lingua(English / French / Spanish) LED display lets you choose your background color, language, and allows you to adjust display contrast for changing lighting conditions. Display information such as output current, battery, output voltage, diagnosis, and error codes, and flashes easily readable onscreen alerts. This brake controller allows up to five storable setting options for pulling different trailers, or towing preferences of multiple drivers. If you use the same trailer for multiple trailers, or if different drivers have specific braking preferences, just choose from your saved settings.
- Easy & Multi-Option Installation - Equipped with all accessories required for product installation. The brake controller uses a plug-and-play wire harness, as well as both a traditional mounting bracket, and snap-in mounting clip to simplify the installation process. That allows for quick connection/disconnect between the controller and tow vehicle for fast and easy installation or removal. Equipped with product instructions and product drawings, a detailed introduction of the product installation and function setting steps, as well as troubleshooting method.
- Widely Applicable & Satisfactory After-Sales Service - Universal Wireless Trailer Brake Controller supports trailers with 1-4 axles, suitable for various types of trailers such as small multi-purpose trailers, travel trailers, and large commercial trailers. Compatible with Ford, Gm, Chevrolet, Dodge, Ram, Toyota, Jeep, SUV, truck, and more. Replace for Tekonsha Prodigy P3 Brake Controller. We offer a 2-year warranty for this product, and if you have any questions, you can contact us by email.
- PORTABLE. The Echo trailer brake controller has a non-invasive install and is easily transferrable from one vehicle to another. It plugs into any 7-way connector, wirelessly links to your smartphone using Bluetooth
- SMARTPHONE-READY. The Echo brake controller wirelessly syncs with your Apple or Android phone, turning it into a brake controller interface with the Smart Control app (Warning: Avoid distracted driving. Only make adjustments when vehicle is stationary). Note: If Bluetooth connection is lost, the brake controller will continue to function safely, using the most recently programmed settings
- ZERO-TOOL INSTALL. Installing this trailer brake controller is as easy as plugging in a 7-way trailer wiring connector. It requires no tools, no extra wires and no hardware. A locking tab and strap keep it firmly connected. NOTE: Strap stored inside cap
- HIGHLY RESPONSIVE. Echo uses a triple-axis accelerometer to provide smooth, safe braking. It maintains responsive braking, even when your phone screen is locked, receives incoming calls or if the Bluetooth connection is lost
- VERSATILE. This electronic trailer brake controller easily transfers between vehicles and trailers and works on virtually any trailer with 1 to 2 axles (2 to 4 brakes). It is also fully compatible with cruise control, anti-lock brakes, low-voltage systems
- 【Intelligent braking】Proportional controllers are the safest and most responsive braking system you can install.Proportional trailer brake controllers automatically sense when your tow vehicle slows down or stops. This type of brake controller will replicate your own braking intensity for your trailer's brakes — whether you slow to a gradual stop or have to slam on your brakes.
- 【Easy to display】LED Digital display screens show the voltage delivery going from the brake controller to the trailer's brakes. Easy to read, easy to observe vehicle conditions in real time.In case of emergencies, make adjustments in time.
- 【Safer and more stable】Fits 1 to 4 axle (2 to 8 brakes) trailers to deliver a signal from your vehicle's brakes to your trailer,both quantity of braking power (result) and rate of the program (sync) can be adjusted to fit your inclination, the street conditions, and kind of trailer,increase the safety of driving.Requires no leveling.
- 【Quick installation and use】Wiring ports are available for vehicle-specific brake controller harnesses and provide a quick connection between the controller and the towing vehicle for quick and easy installation or removal.
- 【4 Wiring & Controls】BLACK-Vehicle Power, RED-Stop Light, WHITE-Vehicle Ground, BLUE-Trailer Brakes.
- PROFESSIONAL TRAILER BRAKE CONTROLLER: We all know that brake controller is important for safe towing. The Briidea professional-grade brake controller provides you with the peace of mind to safely tow your trailer, without any concerns about braking. This greatly reduces the risk of accidents and damage to your vehicle
- TIME-DELAY TRAILER BRAKE CONTROLLER: Our time delay brake controller can activate the trailer brake by applying varying power within a set period of time, when the brake is activated, the LED display shows the gain setting at a glance to ensure your driving safety
- SAFETY PROTECTION & EASY TO USE: Our trailer brake controllers has advanced overcurrent protection, short circuit protection and fault detection for your road safety. With LED display, real-time display of your current Settings, output voltage and fault diagnosis, so that you can solve problems in a timely manner. Simple operation, just by adjusting the button or toggle the emergency manual switch can meet your traction needs
- EASY INSTALLATION: Including a mounting bracket and other accessories that can be installed in any position at any angle. Warm tips: it is recommended to place it under the dashboard to avoid the brake controller blocking your view while driving, allowing you to operate and monitor the activity of the trailer brake from the cab
- COMPATIBILITY: The trailer brake controller kit is compatible with any vehicle now your driving, designed to operate 1 to 4 braked axles (2- 8 brakes), ideal for light duty towing and Occasional towing, etc
- [Fitment]: Brake Control for Trailer Tow,for example: RV, trailer, truck, sightseeing car.
- [Easy to display]: LED Digital display screens show the voltage delivery going from the brake controller to the trailer's brakes. Easy to read, easy to observe vehicle conditions in real time.In case of emergencies, make adjustments in time.
- [Safer and more stable]: Fits 1 to 4 axle trailers to deliver a signal from your vehicle's brakes to your trailer,both quantity of braking power (result) and rate of the program (sync) can be adjusted to fit your inclination, the street conditions, and kind of trailer,increase the safety of driving.
- [Quick installation and use]: Wiring ports are available for vehicle-specific brake controller harnesses and provide a quick connection between the controller and the towing vehicle for quick and easy installation or removal.
- [4 Wiring & Controls]: BLACK-Vehicle Power, RED-Stop Light, WHITE-Vehicle Ground, BLUE-Trailer Brakes.
Last update on 2024-07-04 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Bulletin No.: PIT5792
Published date: 11/5/2020
Preliminary Information
PIT5792 Trailering App Non-Functional – Radio Display Is Blank
When App is Opened
Models
Brand: Model: Model Years:
VIN:
Engine: Transmissions:
from to
Chevrolet Silverado 2020 All All All All
GMC Sierra 2020 All All All All
Involved Region or Country North America
Additional Options (RPO) Equipped with Advanced Trailering System / In-Vehicle Trailering App (U1D)
Condition
Some customers may comment that when attempting to open the Trailering app in the radio display it will not launch or cannot be opened. When attempting to open the Trailering app the display goes blank and pressing the Home key returns the display to the Home page.
Cause This may be caused by a software anomaly.
Correction:
Do not replace parts for this condition. Perform the Return to Factory Defaults commands in the radio Settings menu.
Service Procedure
1. Confirm that launching the Trailering app causes the radio screen to go blank and that pressing the Home key returns the display to normal.
2. Perform the Return to Factory Defaults command in the radio Settings menu.
2.1 Clear vehicle settings.
2.2 Clear personal data.
3. Demonstrate this to the customer in case the situation ever occurs in the future.
4. Submit a Field Product Report or utilize the unique labor code in this PI to assist engineering in tracking the concern.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation Description Labor Time
3487148 Return to Factory Defaults to Recover Trailering App .3 Hrs.
*This is a unique Labor Operation for Bulletin use only.
Version History
Version History
Version 1
Modified
11/05/2020 – Created on.
SEOCONTENT-END