NHTSA ID Number: 10184126
Manufacturer Communication Number: PIT5784A
Summary
This Preliminary information communicates and issue with customers misunderstanding weather they need to blue-tooth pair the factory provided headphones.
SEOCONTENT-START
Bulletin No.: PIT5784A
Published date: 11/18/2020
Preliminary Information
PIT5784A Rear Seat Media Headphone Information
Models
Brand: Model: Model Years:
VIN:
Engine
: Transmissions:
from to
Cadillac Escalade Models 2021 All All All All
Chevrolet Suburban 2021 All All All All
Chevrolet Tahoe 2021 All All All All
GMC Yukon Models 2021 All All All All
Involved Region or Country North America
Additional Options (RPO) UW9 – Rear Seat Media System
Condition
Some customers may comment they cannot Blue-tooth pair the factory provided
headphones that were included with the vehicle.
Cause
The cause of this concern could be a misunderstanding of how the factory provided
headphones operate.
Correction:
The factory provided headphones are infrared and not Blue-tooth.
The factory infrared headphones will automatically connect to Rear Seat Media and there is no pairing involved.
The headphones are powered by AAA batteries (batteries included).
To turn them on, press the power button located on the right side of the headphone ear pad.
A power light will activate to indicate the headphone is on. If the power light flashes, the
headphone may not be in range of the Rear Seat Media transmitter or there is no sound
being played. The Rear Seat Media transmitter will only transmit when sound is being
played. To establish a connection, ensure there is sound from the media being played and
then try moving the headphone closer to the Rear Seat Media screen until the light stops
flashing. Press the large button on the right ear pad to switch audio playback between the
left and right rear screens. The infrared headphones will turn off automatically when Rear
Seat Media turns off or if the headphones are out of range for an extended period of time.
Additional tips:
– Screen 2 (right screen) has the infrared transmitter, which is used for the factory headphones. The IR
transmitter points to both sides of the vehicle. The Read Seat Media Transmitter will only transmit when sound is
being played.
– The Rear Seat Media allows connections for up to 9 headphones via Blue-tooth and 1 infrared
headphone connection per screen. A total of 20 headsets can be connected to Rear Seat Media; 18 by Blue-tooth
and 2 by infrared connection.
– The customer can purchase their own set of Blue-tooth headphones. If they do so they can pair them to the
Read Seat Media by performing the following:
To connect your own headset to a rear screen via Blue-tooth, follow these steps:
• Press the Headphone icon on the Rear Seat Media Home Page
• Select Add New Headphones
• Set your Blue-tooth headset to pairing mode if you have not done so already. If your headset
is already paired with another device such as a smartphone, you may have to disconnect the
headset from that device before connecting to Rear Seat Media
• Your headset will then be displayed on the list of Available Headphones on the rear screen.
Select your headset
• Once connection is complete, you’ll see a “Pairing Successful” pop-up. Press OK
• You will then be given the option to name your headset, if desired
• You can then pair additional headsets, or press Done and use your headset to listen to media
Version History
Version 2
Modified
10/7/2020 – Created on.
11/18/2020 – Updates to the Models and Correction section.
SEOCONTENT-END
4 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5784A
Published date: 11/18/2020
- 【2 X Car DVD Players】WONNIE has more than 10 years of experience in dvd player for car. The newest 12" dual car dvd player features upgraded chips for clearer, more vivid images. The enhanced mounting bracket ensures stability, preventing drops or other issues on bumpy roads. The dual screen dvd player can play different movies independently. It can also easily sync to play the same movie by connecting two players with the AV cable and pressing the MODE button to switch the second player to AV mode
- 【All Regions & Multi-Format Playback】The dual car headrest dvd player can play all-region discs from DVD, DVD±R, DVD±RW, CD, CD-R, CD-RW, VCD, SVCD (Does not support Blu-ray discs, MP4 and Bluetooth). Designed with a USB port (Up to 32GB FAT32 and 720×576 pixels), supporting multiple formats: image (JPG, JPEG), audio (MP3/WMA), video (VOB, AVI, MPEG-1, MPEG-2)
- 【Dual Powerful Stereo Speakers & Adjustable Volume】The car tv for back seat has two built-in stereo sound speakers and a headphone jack in each unit, giving you a powerful new listening experience. You can connect wired earphones/headphones or speakers for each player and adjust the volume using the remote controls
- 【Attention】During playback, press and hold VOL+/VOL- on the player to increase/decrease the volume; short press it to fast-forward/rewind. When you short press the volume button on the player, it is normal for the playback speed to change
- 【Rechargeable Battery & 3 Power Modes】The car dvd player dual screen has a built-in high-capacity rechargeable battery in each player, providing up to 5 hours of separate playback after a full charge. When connected together to play the same movie, playback lasts about 2.5 hours. The car dvd also comes with an AC adapter and a 2-in-1 car charger (for 12V car use only), ensuring you can enjoy movies anytime, anywhere
- 【Dual Portable DVD Player】The upgraded 7.5 inch portable dvd player for car consist of one car dvd player and one LCD screen. It adopts a new chip technology to transmit high-quality audio and video signals to both screens and helps reduce disc skipping during bumpy rides. The dvd player for car support playing the same movie simply via AV and DC cable connections. The AV OUT port allows syncing playback to a large TV or a projector for a broader viewing experience
- 【Dual Powerful Stereo Speakers】The car dvd player dual screen is equipped with upgraded stereo speakers that deliver louder and clearer sound, attracting children's attention and keeping them quiet on road trips, offering you a more pleasant journey
- 【5 Hours Rechargeable Battery】The main player has a built-in high-capacity rechargeable lithium battery that can run for about 5 hours on a full charge. When connected to the monitor, both screens will play for about 2.5 hours. The dual dvd player also comes with an AC adapter and a car charger to keep kids entertained for a long time
- 【All Regions and Multi-format Support】The car dvd player for kids can support multiple formats. ① All-region disc formats: DVD, DVD+R/RW, DVD-R/RW, CD, CD-R/RW, VCD, and SVCD. ② Support USB 2.0 and SD/MMC card up to 32GB (FAT32) and max resolution is 720x576. You can play pictures (JPG/JPEG), audio (MP3/WMA) and videos (VOB, AVI, MPEG-1, MPEG-2). No support for Blu-ray discs, MP4 files, or Bluetooth
- 【Last Memory Function and Clamsell Design】The headrest dvd player for car support the last memory function, so you don't need to worry about starting from the beginning, and it picks up each exciting scene from where you left off. The car movie player features a clamshell design, making disc changes super easy without removing the player
- 【Larger Screen & 1080P HD Display】WONNIE 12" dvd player for car with 1920×1080P resolution is clearer than traditional 720P and has a larger viewing area than 10.1" car dvd player for kids. This car dvd player headrest can present crystal-clear images and realistic visuals while watching movies or videos on road trips, help protecting kids' eyes and bring you a super visual experience. (Equipped with a high-quality car charger and AC adapter, without a built-in battery)
- 【Two Installation Methods Fit Most Car Headrests】We provide two customized mounting brackets and two headrest straps, designed to accommodate most car headrests. It's simple for you to install your car video player on the headrest quickly and move it conveniently to other seats or vehicles as needed. The headrest dvd player for car utilizes a clamshell design, with no need to remove the player, making it super easy to change discs
- 【HDMI Input & Sync TV/Projector】This car tv for back seat can sync up to 1080P video from mobile phones, computers, Raspberry Pi, Xbox, Kindle Fire, etc (Please confirm whether your mobile phone supports the HDMI function before ordering). AV OUT/HDMI OUT allow synced playback to a big TV screen or projector, so you can enjoy leisure time with your whole family
- 【Regions Free & Multi-format Compatibility】This headrest car video player can play region-free discs, including DVD, DVD+R, DVD-R, DVD+RW, DVD-RW, CD, CD-R, CD-RW, VCD, SVCD. Supports USB cards (up to 32GB and 1920×1080 pixels), allowing you to view pictures (JPG, JPEG, PNG, BMP), listen to audio files (MP3/WMA/WAV), and watch videos (MP4, MKV, WMV, RMVB, RM, AVI, FLV, TRP, VOB, 3GP, MOV, TP, TS, MPG, M2TS, F4V, DAT). Note: Blu-ray and Bluetooth are not supported
- 【Upgraded 2 Stereo Speakers & Adjustable Volume Level】The travel dvd player for car is designed with 2×2W louder box speakers, providing enhanced sound clarity compared with traditional speakers. You can increase or decrease the volume from 0 to 100 on the monitor or the remote control. Each unit is equipped with a headphone jack, allowing you to connect wired earphones, headphones, or speakers for personalized audio enjoyment
- 【3S Auto Load Discs & Last Memory】The biggest feature of the portable DVD player for car is the automatic suction type, put the disc into the card slot, and the optical drive can automatically suck the inserted disc. There is no need to open and close the player all the time to change discs, which is very convenient to operate. Both adults and kids can easily change discs. The DVD player portable has the last memory function. When you turn it on, it plays right where you left off.
- 【HDMI Input and AV, RCA Sync Function】The car DVD player has built-in HDMI input port, use HDMI cable to sync 1080P video from your mobile phone, computers, Raspberry Pi, Xbox or kindle fire, etc. (Please make sure your phone supports HDMI output function before ordering). It can also sync the same movies to another portable car DVD player via AV cable and even to TV via the included RCA cable for lossless transfer of images.
- 【Big Screen & HD Picture Quality】Arafuna 12.5 " large screen portable DVD player for kids with 1920*1080p resolution is clearer than 720P and has a larger viewing area than 10.1 " car DVD player for kids. It is more conducive to use on long car trips, and the clear picture will not only bring better visual enjoyment to your child, but also less damage to kids eyes. In addition, this headrest DVD player for car is able to adjust the image quality and color temperature.
- 【Regions Free & Multi-formats Support】This DVD player portable car compatible with all regions DVD and different formats: ①Video formats: MPEG/MPG/TRP/VOB/FLV/MP4/RMVB/AVI/MOV/MKV/ASF/WM ②DVD formats: DVD/SVCD/VCD/CD/CD±R/DVD±R/DVD±RW. ③Images formats: JPG/JPEG. ④Audio formats: MP3/WMA. ⑤Support USB/SD card to play music and movies. (max to 128GB FAT32 & 1920*1080 pixel). Note: ONLY suit for standard discs with a 12 CM diameter.
- 【Adjustable Viewing Angle & Dual Speakers】The DVD player for car headrest comes with a mounting bracket, you can freely adjust the viewing angle according to your needs. Kids no longer need to hold the DVD portable player for long periods of time, they can watch in a more comfortable and healthy posture. The travel DVD player for car has built-in dual surround sound speakers for a better audio-visual experience.
- 【2 x Car DVD Players】FANGOR New-generation 7.5" dual screen car dvd player adopts new chip technology, providing a crystal-clear display and stable performance even on bumpy rides. The dual dvd player for car can play different movies for each child. They can also be easily synced to play the same movie using an AV cable connection and by switching the second player to the AV mode with the SOURCE button【Note: For car use only. Comes with a 2-in-1 high-quality car charger; no built-in battery】
- 【All Regions and Multiple Formats Support】The dual car dvd player supports multiple formats: ① All-region disc formats: DVD, DVD+R/RW, DVD-R/RW, CD, CD+R/RW, VCD, and SVCD. ② Compatible with USB 2.0 and SD/MMC cards up to 32GB (FAT32) and max resolution is 720 x 576. You can enjoy pictures (JPG, JPEG), audio (MP3, WMA) and videos (VOB, AVI, FLV, MPG, MPEG-1/2/4). Does not support for Blu-ray discs, MP4 files, or Bluetooth
- 【Upgraded Dual Powerful Stereo Speakers】The car tv for back seat features two upgraded stereo speakers that deliver louder and clearer sound, providing kids with an excellent listening experience. Volume can be adjusted individually using the player or the remote control. Each player is equipped with a headphone jack, allowing kids to connect wired earphones and enjoy their favorite cartoons
- 【Last Memory Function and Car Headrest Straps Included】 The car dvd player for kids supports resume playback, so you don’t need to worry about starting from the beginning, and it picks up each exciting scene from where you left off. Includes two customized headrest straps for easy installation on car headrests and can be conveniently moved to other back seats or vehicles
- 【100% Customer-Service】FANGOR offers a new replace-ment of reasons within 365 days and professional technical support. If you have any questions about the car movie player, please reach out to us directly via "Get Product Support" on the Amazon order page or after-sales email (PS: If you have missed any accessories or received a broken item in the package, we will send you the new one)
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