December 23, 2020 NHTSA CAMPAIGN NUMBER: 20V811000
Incorrect Bolts Used To Attach Seat Belts
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
NHTSA Campaign Number: 20V811
Manufacturer General Motors
, LLC
Components SEAT BELTS
Potential Number of Units Affected 470
Summary
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Remedy
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is N202322230.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
SEOCONTENT-START
Representative Letter – Customer letters are brand, model and model year specific; listing the 17-digit VIN and are personalized.
IMPORTANT SAFETY RECALL
January 2021
This notice applies to your vehicle, VIN: __________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2020 model year Chevrolet Bolt EV vehicles; certain 2021 model year Cadillac Escalade and Escalade ESV vehicles; certain 2021 model year Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe vehicles; and certain 2021 model year GMC Canyon, Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM safety recall N20232223x.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge.
Why is your vehicle being recalled?
In these vehicles, the wrong seat-belt bolt may have been used at one or more fastening locations to secure the seat belt to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle. If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant, increasing risk of occupant injury in a crash.
What will we do?
Your GM dealer will replace bolts at suspect seat-belt attachment locations. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 45 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Cadillac
1-866-982-2339
1-800-833-2622
Chevrolet
1-800-630-2438
1-800-833-2438
GMC
1-866-996-9463
1-800-462-8583
Puerto Rico – English
1-800-496-9992
Puerto Rico – Español
1-800-496-9993
Virgin Islands
1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 20V811.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Maryann Combs
Vice President
Global Vehicle Safety
GM Recall N20232223x
**************************************************************************************************************
SEOCONTENT-END
18 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | ESCALADE | 2021 |
| CADILLAC | ESCALADE ESV | 2021 |
| CHEVROLET | BLAZER | 2021 |
| CHEVROLET | BOLT EV | 2020 |
| CHEVROLET | CAMARO | 2021 |
| CHEVROLET | COLORADO | 2021 |
| CHEVROLET | EQUINOX | 2021 |
| CHEVROLET | SILVERADO 1500 | 2021 |
| CHEVROLET | SILVERADO 2500 | 2021 |
| CHEVROLET | SILVERADO 3500 | 2021 |
| CHEVROLET | SUBURBAN | 2021 |
| CHEVROLET | TAHOE | 2021 |
| GMC | CANYON | 2021 |
| GMC | SIERRA 1500 | 2021 |
| GMC | SIERRA 2500 | 2021 |
| GMC | SIERRA 3500 | 2021 |
| GMC | YUKON | 2021 |
| GMC | YUKON XL | 2021 |
44 Associated Documents
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322235 – Safety Recall Seat Belt May Not Be Properly Attached
Defect Notice 573 Report
RCLRPT-20V811-3002.PDF 222.437KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322230 Seat Belt May Not Be Properly Attached
RMISC-20V811-3000.pdf 72.671KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322234 – Safety Recall Seat Belt May Not Be Properly Attached
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322231 – Safety Recall Seat Belt May Not Be Properly Attached
Safety Bulletin
RCSB-20V811-3126.pdf 236.546KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322234 Seat Belt May Not Be Properly Attached
RMISC-20V811-1534.pdf 72.631KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322233 – Safety Recall Seat Belt May Not Be Properly Attached
Safety Bulletin
RCSB-20V811-2588.pdf 1439.334KB
Safety Bulletin
RCSB-20V811-2658.pdf 1584.702KB
Manufacturer Notices(to Dealers,etc) – Dealer notification re N202322230 – Safety Recall Seat Belt May Not Be Properly Attached
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322233 Seat Belt May Not Be Properly Attached
RMISC-20V811-8635.pdf 73.431KB
Safety Bulletin
RCSB-20V811-9506.pdf 376.497KB
Recall Acknowledgement
RCAK-20V811-6932.pdf 244.355KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322232 Seat Belt May Not Be Properly Attached
RMISC-20V811-5962.pdf 73.006KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322231 Seat Belt May Not Be Properly Attached
Safety Bulletin
RCSB-20V811-0209.pdf 174.301KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322235 Seat Belt May Not Be Properly Attached
RMISC-20V811-3796.pdf 72.698KB
Safety Bulletin
RCSB-20V811-5471.pdf 287.541KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322232 – Safety Recall Seat Belt May Not Be Properly Attached
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322233 01 – Safety Recall Seat Belt May Not Be Properly Attached Customer Letter Added
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322234 01 – Safety Recall Seat Belt May Not Be Properly Attached Customer Letter Added
Manufacturer Notices(to Dealers,etc) – Dealer Notification re Dealer Notification re N202322233 01 – Safety Recall Seat Belt May Not Be Properly Attached Customer Letter Added
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322233 01 – Safety Recall Seat Belt May Not Be Properly Attached Customer Letter Added
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322235 01 – Safety Recall Seat Belt May Not Be Properly Attached Customer Letter Added
Manufacturer Notices(to Dealers,etc) – Dealer Notification re N202322233 01 – Safety Recall Seat Belt May Not Be Properly Attached Customer Letter Added
Owner Notification Letter(Part 577)
RCONL-20V811-3532.pdf 136.822KB
Recall Quarterly Report #2, 2021-2
RCLQRT-20V811-3513.PDF 211.244KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V811-1407.pdf 136.822KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20V811-1463.PDF 211.139KB
Safety Bulletin
RCSB-20V811-0336.pdf 1848.322KB
Safety Bulletin – N202322234 Seat Belt May Not Be Properly Attached
RCSB-20V811-4691.pdf 265.419KB
Safety Bulletin – N202322231 Seat Belt May Not Be Properly Attached
RCSB-20V811-4596.pdf 315.986KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322232 Seat Belt May Not Be Properly Attached
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322235 Seat Belt May Not Be Properly Attached
RMISC-20V811-0644.pdf 72.698KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322234 Seat Belt May Not Be Properly Attached
RMISC-20V811-7016.pdf 72.631KB
Safety Bulletin – N202322232 Seat Belt May Not Be Properly Attached
RCSB-20V811-8991.pdf 406.207KB
Safety Bulletin – N202322233 Seat Belt May Not Be Properly Attached
RCSB-20V811-0337.pdf 2553.549KB
Safety Bulletin – VINS redacted
RCSB-20V811-0956.pdf 314.539KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322230 Seat Belt May Not Be Properly Attached
RMISC-20V811-0395.pdf 72.671KB
Safety Bulletin – Re N202322235 Seat Belt May Not Be Properly Attached
RCSB-20V811-1085.pdf 1468.773KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322232 Seat Belt May Not Be Properly Attached
RMISC-20V811-8934.pdf 73.006KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202322233 Seat Belt May Not Be Properly Attached
RMISC-20V811-8923.pdf 73.431KB
Recall Quarterly Report #3, 2021-3
RCLQRT-20V811-8958.PDF 211.323KB
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