NHTSA ID Number: 10178255
Manufacturer Communication Number: 19NA010
Summary
This informational bulletin provides information for dealers/technicians on Head-Up Display (HUD) on Vehicles Model Year 2017 and Newer Having Rotational Feature that Allows for Adjusting of Angle of HUD Image.
47 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
BUICK | ENVISION | 2018-2020 |
| CADILLAC | ATS | 2017-2019 |
| CADILLAC | CT6 | 2017-2019 |
| CADILLAC | CTS | 2017-2019 |
| CADILLAC | ESCALADE | 2017-2020 |
| CADILLAC | ESCALADE ESV | 2017-2020 |
| CADILLAC | XT4 | 2019-2020 |
| CADILLAC | XT5 | 2019-2020 |
| CADILLAC | XT6 | 2020 |
| CADILLAC | XTS | 2017-2019 |
| CHEVROLET | CAMARO | 2019-2020 |
| CHEVROLET | CORVETTE | 2018-2020 |
| CHEVROLET | SILVERADO 1500 | 2019 |
| CHEVROLET | SUBURBAN | 2018-2020 |
| CHEVROLET | TAHOE | 2018-2020 |
| GMC | SIERRA 1500 | 2019 |
| GMC | YUKON | 2018-2020 |
| GMC | YUKON XL | 2018-2020 |
SEOCONTENT-START
Service in
Bulletin No.: 19-NA-010
Date: June, 2020
INFORMATION
Subject: Information on Head-Up Display (HUD) on Model Year 2017 and Newer Vehicles –
Rotational Feature that Allows for Adjusting of Angle of HUD Image
Brand:
Model:
Envision
Model Year:
from to
2018 2020
VIN:
from to
Transmission:
— —
All
All
Cadillac
ATS CT6 CTS XTS
Escalade Models
XT4 XT5 XT6
2017 2019
2017 2020
2019 2020
2020 2020
Chevrolet
Camaro
2019 2020
Corvette
Silverado 1500 (New
Model) Suburban Tahoe
2018 2019
2020 2020
2019 2019
2018 2020
GMC
Sierra 1500 (New Model)
Yukon Models
2019 2019
2018 2020
Involved Region or Country Additional Options (RPOs) Condition
Cause
North America, Brazil, Chile, Ecuador, Peru, Europe, Israel, Middle East, China, Japan, GM Korea
Company
Equipped with Head-Up Display (RPO UV6)
Some customers may comment that the image projected on the windshield from the Head-Up Display
(HUD) is on an angle.
The cause of the condition may be that HUD image rotation angle can be adjusted, and may have been
adjusted previously by the customer, or someone else.
Page 2 June, 2020
Bulletin No.: 19-NA-010
Correction
Important: DO NOT replace the HUD for this concern.
Verify proper HUD adjustment by accessing the Adjust Mode using the steering wheel controls:
Go to > DIC > Options > Head Up Display Rotation > Follow arrow prompts
If this resolves the customer concern:
• Please review this information with the customer.
• Explain that the HUD system is working as designed.
• Please advise the customer that this information is available in the Head-Up Display (HUD)
section of the Owner Manual.
If an adjustment does not resolve the customer concern, please refer to the diagnostic
recommendation Head Up Display Malfunction in SI.
Parts Information
No parts are required for this repair.
Version Modified
3
Released January 24, 2019
July 30, 2019 – Added additional Models and Model Year 2020.
June 08, 2020 – Added the 2020 Corvette to Models, updated the Involved Regions or Country section
and added Owner Manual Information to the Correction.
Additional SI Keywords: Head-up Display (HUD) image alignment, rotational feature, not level,
mis-aligned, off center, tilted, crooked
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are
written to inform these technicians of conditions that may occur on some vehicles, or to
provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the equipment, tools, safety instructions, and know-how to do a job properly and
safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or
that your vehicle will have that condition. See your GM dealer for information on
whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN
CERTIFICATION
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 19-NA-010
Date: June, 2020
MC-10178255-9999.pdf 508.188KB
- Advanced GPS Heads Up Display for Cars: This Car HUD uses dual-mode GPS + BDS technology with a 10Hz high refresh rate, connecting to up to 32 satellites for fast, stable, and accurate real-time speed tracking
- Clear Speed Projection Without Looking Down: Designed as a true heads up display for cars windshield, it projects speed directly into your line of sight, helping you stay focused on the road and drive more safely
- Auto Brightness for Any Lighting Condition: Built-in intelligent light sensor automatically adjusts screen brightness for clear daytime visibility and comfortable night driving without glare
- Plug & Play USB Power (5V) — Wide Vehicle Compatibility: This head up display for car is USB-powered, no OBD port required. Compatible with most cars, trucks, and motorcycles equipped with a USB port
- Large, Easy-to-Read Display: Displays speed in MPH by default (up to 115 MPH) with a large font and anti-reflective metal shading, making it easy to read even for older drivers or while wearing sunglasses
- Advanced GPS Heads Up Display for Cars: This Car HUD uses dual-mode GPS + BDS technology with a 10Hz high refresh rate, connecting to up to 32 satellites for fast, stable, and accurate real-time speed tracking
- Clear Speed Projection Without Looking Down: Designed as a true heads up display for cars windshield, it projects speed directly into your line of sight, helping you stay focused on the road and drive more safely
- Auto Brightness for Any Lighting Condition: Built-in intelligent light sensor automatically adjusts screen brightness for clear daytime visibility and comfortable night driving without glare
- Plug & Play USB Power (5V) — Wide Vehicle Compatibility: This head up display for car is USB-powered, no OBD port required. Compatible with most cars, trucks, and motorcycles equipped with a USB port
- Large, Easy-to-Read Display: Displays speed in MPH by default (up to 115 MPH) with a large font and anti-reflective metal shading, making it easy to read even for older drivers or while wearing sunglasses
- SAFE IS THE FIRST----Just focus on your driving, could read speed at a glance with the digital numbers but without having to look down; This unit simply displays directly to you at whatever angle you set it up, no need to make effort to have a look, which may lead to make distractions or even cause accident.
- NEW DRIVING EXPERIENCE----10 kinds interface, free switch, LCD meter, clear fault code, read data stream; 2 install way with adjustable bracket, put on dashboard or stick to windshield, easy operation, non-destructive installation.
- A MUST HAVE----If you don't want your driving record to have points on it or pat hundreds of dollars in speeding tickets; If on a major highway, you really want to know how fast you are going; If your wife get worried and want to see you're not driving so fast as she feels; Or if you would like to solve your problem of never knowing how fast you are going, this speedometer perfectly matches your need.
- DRIVING MORE COMFORTABLE----When driving normally, the ambient light is blue color(automatically adjusts the brightness according to the environment ); when driving abnormally, such as speeding, the ambient light will be changed to Red color for alarming.
- MORE SMOOTH & STABLE----Common meter only has OBD mode, but ours is dual mode: OBD+GPS 2-in-1, the default display OBD+GPS function at the same time, and data display is more abundant. OBD system, can read more than 100 kinds of data in the car. If the vehicle doesn't have OBD2 protocol, only displays GPS function.
- Strong Signal Reception: Our car hud uses dual-mode chip technology—GPS+BDS signals—with a high refresh rate of 10 Hz for rapid, accurate reception. It can pick up to 32 satellite signals, it maintains a stable connection for precise speed data, whether you're driving in urban or rural areas
- Automatic Brightness Adjustment: The hud for cars features intelligent light sensors that automatically adjust screen brightness based on external light conditions. This ensures clear visibility in different lighting situations, whether it's bright daylight or dimly lit environments at night, providing a comfortable display for enhanced driving safety
- Suitable for all Cars with USB Port: Designed with simplicity in mind, our HUD is easy to install and suitable for all cars with USB port, including cars, motorcycles, and trucks. Whether you drive a compact sedan or a large commercial vehicle, installation is effortless, allowing you to enjoy the convenience and safety benefits of our HUD
- Clearer Display: Our HUD displays speed in MPH by default, with a maximum display speed of 115 mph, and utilizes a large font design and metal shading technology that effectively eliminates unwanted reflections and ensures a clearer display so that even older drivers with weak eyesight or those wearing sunglasses can see the speed very clearly.
- Friendly Reminder: The performance of this product is closely related to the car environment, if your car glass with metal explosion-proof film, it may affect the signal reception effect, we recommend that you choose carefully according to the actual situation
- 【What is M22 hud】M22 is a GPS mode flat screen display, unlike most flat screen displays on the market, our designers have made good use of the windscreen to turn M22 into a new windscreen HUD
- 【Design Concept】This GPS speedometer is a novel design with a colour scheme for the first time. It presents important speed data to the driver at a glance and is simple to understand
- 【Main Functions】The M22windshield speedometer projector displays speed, clock, travel time and distance travelled. It also has an over speed alarm function and a GPS compass to show the direction（The compass needs to locate the satellite before it can be used. You can try moving the car to an open road surface.）. Speed is available in MPH and KM/H, which can be adjusted in the settings. When there is an over speed, the product will emit a beeping sound to remind the driver, which is like a safety supervisor, always reminding the driver to pay attention to driving safety, placing a beautiful M22 HUD in the car
- 【Automated HUD】The advantage of the digital speedometer automation is that it turns on automatically when the car starts and turns off automatically when the car is switched off, which is very convenient and you don't have to worry about the product not being able to turn off. A gentle reminder, if you are not driving for more than a week, please remove the product and put it in the drawer
- 【Instructions for use】 Our product is easy to install, plug and play, just use the usb cable included in the product to connect the car and the product, start the engine to power on and use. When you notice the small icon on the product flashing continuously, it means the product is collecting satellites, the speed will only be displayed when the device searches for satellites
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