NHTSA ID Number: 10178277
Manufacturer Communication Number: 20NA122
Summary
This informational bulletin provides Information on Proper Liftgate Adjustment.
3 Affected Products
Vehicles
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Copyright 2020 General Motors
LLC. All Rights Reserved.
Service Bulletin Bulletin No.: 20-NA-122
Date: June, 2020
INFORMATION
Subject: Information on Proper Liftgate Adjustment
Brand: Model:
Model Year: VIN:
Engine
: Transmission
:
from to from to
Buick
Encore GX 2020 2021 — All All
Chevrolet
Trailblazer 2021 2021 — All All
Involved Region or Country North America
Information
The following information should be used to help adjust
the liftgate properly.
An improper liftgate adjustment may cause unwanted
noises, so proper adjustment is important.
To properly adjust the liftgate, complete the following
steps:
1. Open the liftgate.
5613599
2. Close the liftgate with a piece of paper between the
bumpers of the liftgate and the vehicle itself.
⇒ The paper should not be able to be pulled out,
and the bumpers should be firmly seated.
3. Repeat and verify as necessary.
Version 1
Modified Released June 02, 2020
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-122
Date: June, 2020
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors

- GM Engineers design and validate OE parts specifically for your Chevrolet
, Buick
, GMC, or Cadillac
vehicle - GM regularly updates production and service part designs to integrate new materials and technologies
- [Application] GVPART4U automotive replacement shock lift supports is compitable with Cadillac
2015-2019 Escalade & Escalade ESV, Chevrolet
2015-2020 Suburban & Tahoe, 2016-2019 Suburban 3500 HD, GMC 2015-2020 Yukon & Yukon XL - [Replacement] GVPART4U rear hatch shocks part number: 84306929 23235697 23431143 84036214 84183516 84183515 23226162 23408748 23431142 23487668
- [Advantage] GVPART4U power liftgate support struts are through completely technology upgrade. The motor runs smoothly, reducing shock and making low noise
- [Fitted] The OEM design for plug-in installation, matched with your origin power liftgate, it's easy to install with simple hand tools in just a few minutes
- [Performance] GVPART4U lift support shock struts are made of high-quality steel, powerful enough to support. Our lift aculator passed 50,000 fatigue tests, has excellent pressure-bearing performance, which is solid and durable
- Country of Origin : United States
- The package length is 16.51 centimeters
- The package height is 80.01 centimeters
- The package width is 17.018 centimeters
- Helps open and close vehicle liftgate
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors

- GM Engineers design and validate OE parts specifically for your Chevrolet
, Buick
, GMC, or Cadillac
vehicle - GM regularly updates production and service part designs to integrate new materials and technologies
- AUTOEXACT PRECISION FIT REPLACEMENT TAILGATE STRUT: Specifically designed fit for 2015-2020 Cadillac
Escalade & Escalade ESV, 2015-2020 Chevy
Suburban & Tahoe, 2016-2019 Suburban 3500 HD, 2015-2020 GMC Yukon & Yukon XL power liftgate strut replacement (Left & Right Sides). Directly replaces worn or weak original tailgate support. Replacement part number #84306929, 84183515, 84183516, 84036214, 23226162, 23235697, 23431143, 84306929, 84183515, 23487668, 23408748, 23431142. Please check Vehicle Fitment and Liftgate Type before purchasing!!! - RESTORE TAILGATE EXPERIENCE: Helps restore smooth and reliable automatic liftgate opening and closing performance, supports tailgate to open steadily and stay securely in position. Good choice when original lift support struts becomes weak or slow. Note: Only suitable for standard motor, not suitable for modified vehicle
- SAFETY & RELIABILITY: Helps reduce the risk of tailgate dropping as lift supports age or wear over time. Autoexact Electric liftgate strut provides stable hydraulic damping for smoother and safer liftgate operation in daily use. Made from high-quality steel with waterproof and anti-fog protection to improve performance in harsh weather. Each rear trunk strut is leakage-tested to help ensure reliable operation and longer service life
- SMOOTH & QUIET POWER OPERATION: The Autoexact liftgate actuator features a high-torque, quiet motor for smooth and silent operation (only 45dB at 30cm from the door when the vehicle is in operation). Designed to help reduce clicking, grinding, or squeaking noise during use. Built with precision gas spring damping structure and corrosion-resistant surface treatment to help extend service life and improve durability
- EASY INSTALLATION: Plug-and-play installation design makes it a feasible DIY project for most users with basic tools, no complex modification required. Cost-effective alternative to dealership repair
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