F/CMVSS Noncompliance Recall A202304070 Label Missing Tire and Wheel Information – 2021 Chevrolet Trailblazer

May 21, 2020 NHTSA CAMPAIGN NUMBER: 20V295000

Missing Tire Pressure Information/FMVSS 110

If drivers are uninformed and overinflate or underinflate their tires, this may increase the risk of a crash.

 

NHTSA Campaign Number: 20V295

Manufacturer General Motors LLC

Components TIRES, EQUIPMENT

Potential Number of Units Affected 19

 

Summary

General Motors LLC (GM) is recalling certain 2021 Chevrolet Trailblazer vehicles factory-equipped with optional 17-inch sport terrain tires. The certification label on these vehicles does not provide the tire size and cold tire pressure information for front and rear tires, as required. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard Number 110, “Tire Selection and Rims.”

 

Remedy

GM will notify owners, and will mail corrected labels for customers to apply, free of charge. The recall began July 1, 2020. Owners may call Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is A202304070.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Parts

Quantity Part Name Part No.
1 Wheel and Tire Label Overlay 202304070

 


Installation Instructions

IMPORTANT: Verify the tire size information on the service label matches the actual tire sidewall information before proceeding with this procedure.

  1. Open the left front door.

 

  1. Locate the silver certification label on the lower area of the driver side center pillar. Ensure that the label surface and the area surrounding the label is clean and dry.  Use a non-oil based cleaner, preferably isopropyl alcohol (rubbing alcohol) to clean the label surface and the area surrounding the label.

 

NOTE: The service label only contains the tire information portion of the label, not the complete label. Align the service label with the blank tire size section of the existing label.

  1. Remove the backing from the new label.

 

  1. Apply the label in the location shown and smooth the label from the center out.
  2. Close the door.

 


Frequently Asked Questions (FAQs) for NonCompliance Recall A202304070
Label Missing Tire and Wheel Information

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?
A1) Certain 2021 Chevrolet Trailblazer vehicles with optional 17” sport terrain tires.

 

Q2) What is the issue or condition?
A2) The certification label on these vehicles does not provide the tire size and cold tire pressure for front and rear tires, as required.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) “None”

 

Q4) What is the remedy/repair?
A4) Customers will be provided corrected overlay labels.  They may apply the labels themselves or have a dealer apply them.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5)

 

Because the labels do not contain the correct inflation information, there exists a risk that customers may overinflate or underinflate their tires, increasing the risk of a crash.
Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) Yes, the remedy/repair is available now, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


IMPORTANT SAFETY RECALL

 

July 2020

This notice applies to your 2021 model year Chevrolet Trailblazer. The applicable Vehicle Identification Number (VIN) can be found on the address label of the envelope.

 

Dear General Motors Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

General Motors has decided that certain 2021 model year Chevrolet Trailblazer vehicles equipped with optional 17” sport terrain tires fail to conform to Federal/Canada Motor Vehicle Safety Standard No. 110.  As a result, GM is conducting a recall.  We apologize for this inconvenience.  However, we are concerned about your safety and continued satisfaction with our products.

I M PO R T A N T

  • Your vehicle is involved in GM recall A202304070.
  • Install the enclosed label or schedule an appointment.
  • This service will be performed for you at no charge.

 

Why is your vehicle being recalled? The certification label on your vehicle does not provide the tire size and cold tire pressure for front and rear tires, as required.  Because the labels do not contain this information, there exists a risk that customers may overinflate or underinflate their tires, increasing the risk of a crash.
What will we do? The wheel and tire certification label overlay for your vehicle is enclosed.  To reduce your inconvenience, you can install the label easily by following the enclosed instructions.  If you desire, however, you may take the label to your dealer for installation within the next 60 days.  This service will be performed for you at no charge.

 

What should you do? You should install your wheel and tire certification label overlay.

If you would like your dealer to install the label, you should contact your Chevrolet dealer to arrange a service appointment as soon as possible.  Bring the label with you when you visit your dealer.

Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the Chevrolet Customer Assistance Center at 1-866-630-2438, (Text Telephones (TTY) 1-800-833-2438.)

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 20V295.

 

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann L. Combs
Vice President
Global Vehicle Safety

 

Enclosure
GM Recall: A202304070

 


 

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
CHEVROLET TRAILBLAZER 2021

 


12 Associated Documents

Manufacturer Notices(to Dealers,etc) – Memo to Dealers re Noncompliance Recall Label Missing Tire and Wheel Information

RCMN-20V295-6509.pdf 61.893KB

RCMN-20V295-6509

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall A202304070 Label Missing Tire and Wheel Information

RMISC-20V295-2683.pdf 84.856KB

RMISC-20V295-2683

 


Non-Compliance Notice 573 Report

RCLRPT-20V295-2217.PDF 213.839KB

RCLRPT-20V295-2217

 


Recall Acknowledgement

RCAK-20V295-4491.pdf 244.194KB

RCAK-20V295-4491

 


Safety Bulletin

RCSB-20V295-0281.pdf 198.858KB

RCSB-20V295-0281

 


Owner Notification Letter(Part 577)

RCONL-20V295-3476.pdf 85.328KB

RCONL-20V295-3476

 


Miscellaneous Document – Label Application Instructions

RMISC-20V295-1930.pdf 89.752KB

RMISC-20V295-1930

 


Recall 573 Report

RCLRPT-20V295-2734.PDF 213.838KB

RCLRPT-20V295-2734

 


Recall Quarterly Report #1, 2020-3

RCLQRT-20V295-1850.PDF 211.132KB

RCLQRT-20V295-1850

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re A202304070-01 – Noncompliance Recall Label Missing Tire and Wheel Information Customer Letter Added

RCMN-20V295-3101.pdf 66.493KB

RCMN-20V295-3101

 


Safety Bulletin

RCSB-20V295-4524.pdf 236.664KB

RCSB-20V295-4524

 


Recall Quarterly Report #3, 2021-1

RCLQRT-20V295-3898.PDF 211.313KB

RCLQRT-20V295-3898

 


RCSB-20V295-0281

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V295&docType=RCL

 


 

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