April 25, 2019 NHTSA CAMPAIGN NUMBER: 19V328000
Engine Block Heater/Terminal Short-Circuit
A short-circuit may damage the engine components and increase the risk of fire.
NHTSA Campaign Number: 19V328
Manufacturer General Motors LLC
Components ENGINE
Potential Number of Units Affected 324,226
Summary
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Remedy
GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM’s number for this recall is N182206310.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Parts
| Quantity | Part Name | Part No. |
| Chevrolet Silverado 4500/5500/6500 Medium Duty Enable Engine-Block Heater | ||
| 1 | Element – Engine Coolant Heater | 12705875 |
| 2 | Dex-Cool Engine Coolant | 12346290  |
| Chevrolet Silverado/GMC Sierra 2500/3500 Enable Engine-Block Heater | ||
| 1 | Kit – Engine Block Coolant Heater (contains engine coolant heater element and power cord) | 19419326 |
| 2 | Dex-Cool Engine Coolant – US | 12346290
|
| Dex-Cool Engine Coolant – Canada | 10953464 | |
| Obtain locally in compliance w/ GM spec GMW3420 and Material Specification 9985809 (all other countries) | ||
| 4 | Locally Sourced Automotive Quality Wire Tie | NPN |
Frequently Asked Questions (FAQs) for Safety Recall N182206311
Diesel Engine Block Heater Cord
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
| Q1) | Which vehicles are involved? |
| A1) | 2017-2019 Chevrolet Silverado 2500/3500, 2017-2019 GMC Sierra 2500/3500 and 2019 Chevrolet Silverado 4500/5500/6500 vehicles equipped with the Duramax diesel 6.6 liter engine (RPO L5P or L5D) and the optional engine-block heater cord (RPO K05).
|
| Q2) | What is the issue or condition? |
| A2) | A short-circuit condition may develop in the engine-block heater cable or in the terminals that connect the heater cable to the block heater. While GM’s root-cause analysis is ongoing, GM has determined that a short-circuit condition can occur in these vehicles if: (i) a block-heater coolant leak develops and coolant contacts the block-heater cable terminals while the cable is plugged into an energy source; or (ii) the heater cable itself is chafed or damaged due to improper routing, use, or storage.
|
| Q3) | What symptoms may be experienced? What warning signs may be associated with the issue or condition described? |
| A3) | If the engine-block heater is on, and this condition is present in the vehicle, customer may notice: (i) smoke or a burning smell; (ii) poor block-heater performance; (iii) tripped circuit breakers or blown vehicle fuses; (iv) damage to the block heater, the heater cable, or engine components; and (v) block-heater coolant pooling under the vehicle.
|
| Q4) | What is the remedy/repair? |
| A4) | GM will provide this information when available.
|
| Q5) | What is the safety risk? Is the vehicle safe to drive? |
| A5) | GM is developing a final repair that will restore the functionality of the engine-block heater. Until this repair is available, customers should not use the engine-block heater. Using the block heater could cause a short circuit, which could cause damage to engine components and, in rare cases, start a fire in the engine compartment.
|
| Q6) | Does the customer have to pay for this remedy/repair? |
| A6) | No, when the remedy is available this inspection/repair will be done at no cost to the customer.
|
| Q7) | Is the remedy/repair available now? |
| A7) | No, GM is developing a final repair that will restore the functionality of the engine-block heater. Customers will be notified when this repair is available.
|
| Q8) | What should customers do until recall repairs can be completed? Are there any special instructions? |
| A8) | GM is developing a final repair that will restore the functionality of the engine-block heater. Until this repair is available, customers should not use the engine-block heater.
|
| Q9) | How can customers check to see if their vehicle is involved in this field action? |
| A9) | Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
|
| Q10) | If customers are concerned, can they get a rental car or courtesy transportation? |
| A10) | Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information. Medium Duty is excluded from courtesy transportation.
|
15 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHEVROLET | SILVERADO 2500 | 2017-2019 |
| CHEVROLET | SILVERADO 3500 | 2017-2019 |
| CHEVROLET | SILVERADO 4500HD | 2019 |
| CHEVROLET | SILVERADO 5500HD | 2019 |
| CHEVROLET | SILVERADO 6500HD | 2019 |
| GMC | SIERRA 2500 | 2017-2019 |
| GMC | SIERRA 3500 | 2017-2019 |
51 Associated Documents
Manufacturer Notices(to Dealers,etc) – Date: May 27, 2019 Subject: N182206312 – Safety Recall Diesel Engine Block Heater Cord
Frequently Asked Questions (FAQs) for Safety Recall N182206312 Diesel Engine Block Heater Cord
RMISC-19V328-0327.pdf 85.626KB
Safety Bulletin
RCSB-19V328-3409.pdf 375.668KB
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc) – Date: May 1, 2019 Subject: Revised Upcoming Safety Recall N182206311 on Customer Owned Vehicles Diesel Engine Block Heater Cord
Frequently Asked Questions (FAQs) for Safety Recall N182206311 Diesel Engine Block Heater Cord
RMISC-19V328-9158.pdf 87.224KB
Manufacturer Notices(to Dealers,etc) – Date: May 14, 2019 Subject: N182206311 – Safety Recall Diesel Engine-Block Heater Cord
Manufacturer Notices(to Dealers,etc) – Date: April 30, 2019 Subject: Reminder – Stop Delivery Order for Upcoming Safety Recall N182206312
Manufacturer Notices(to Dealers,etc) – Date: May 8, 2019 Subject: Partial Cancellation of Stop Delivery Order GM Reference Number N182206312
Safety Bulletin
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V328-8300.pdf 522.238KB
To View or Download this Document Click Here
Frequently Asked Questions (FAQs) for Safety Recall N182206311 Diesel Engine Block Heater Cord
RMISC-19V328-3734.pdf 86.565KB
Frequently Asked Questions (FAQs) for Safety Recall N182206312 Diesel Engine Block Heater Cord
RMISC-19V328-8865.pdf 85.662KB
Frequently Asked Questions (FAQs) for Safety Recall N182206310 Diesel Engine Block Heater Cord
RMISC-19V328-2468.pdf 86.471KB
Safety Bulletin
RCSB-19V328-5098.pdf 384.268KB
To View or Download this Document Click Here
Chronology
RMISC-19V328-7318.pdf 149.473KB
Defect Notice 573 Report
RCLRPT-19V328-5658.PDF 214.446KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V328-1693.pdf 171.472KB
Manufacturer Notices(to Dealers,etc) – Date: May 31, 2019 Subject: N182206311-01 – Safety Recall Diesel Engine-Block Heater Cord Revised Service Procedure
Manufacturer Notices(to Dealers,etc) – Date: April 26, 2019 Subject: N182206310 – Safety Recall Diesel Engine Block Heater Cord
Manufacturer Notices(to Dealers,etc) – Date: April 26, 2019 Subject: Stop Delivery Order for Upcoming Safety Recall N182206312
Recall Acknowledgement
RCAK-19V328-6308.pdf 245.624KB
Safety Bulletin
RCSB-19V328-9120.pdf 774.632KB
To View or Download this Document Click Here
ISSUED Owner Notification Letter(Part 577)
RCONL-19V328-2571.pdf 131.305KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V328-4542.pdf 137.686KB
Manufacturer Notices(to Dealers,etc)
Manufacturer Notices(to Dealers,etc)
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report #1, 2019-4
RCLQRT-19V328-7219.PDF 211.163KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V328-2964.pdf 171.472KB
Safety Bulletin
RCSB-19V328-9904.pdf 917.686KB
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V328-1222.pdf 1041.534KB
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V328-2824.pdf 256.783KB
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V328-4955.pdf 889.599KB
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc) – Date: October 16, 2019 Subject: N182206310-02 – Safety Recall Diesel Engine Block Heater Cord Revised Service Procedure
Manufacturer Notices(to Dealers,etc) – Date: October 24, 2019 Subject: N182206311-03 – Safety Recall Diesel Engine-Block Heater Cord Revised Service Procedure
Recall 573 Report-Amendment 2
RCLRPT-19V328-6625.PDF 214.557KB
Recall 573 Report-Amendment 3
RCLRPT-19V328-4088.PDF 214.522KB
Recall 573 Report-Amendment 4
RCLRPT-19V328-2632.PDF 214.917KB
Recall 573 Report-Amendment 5
RCLRPT-19V328-2215.PDF 214.868KB
Recall 573 Report-Amendment 1
RCLRPT-19V328-8308.PDF 214.482KB
Manufacturer Notices(to Dealers,etc) – Date: July 11, 2019 Subject: N182206311-01 – Safety Recall Diesel Engine-Block Heater Cord Update of VINs to Open Status in IVH
Safety Bulletin
RCSB-19V328-4694.pdf 610.227KB
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc) – Date: October 14, 2019 Subject: Diesel Engine-Block Heater Cord Field Actions
Frequently Asked Questions (FAQs) for Safety Recall N182206311 Diesel Engine Block Heater Cord
RMISC-19V328-0547.pdf 87.281KB
Manufacturer Notices(to Dealers,etc) – Date: October 14, 2019 Subject: N182206310-01 – Safety Recall Diesel Engine Block Heater Cord Revised Parts, Warranty and Service Procedure
Manufacturer Notices(to Dealers,etc) – Date: October 14, 2019 Subject: N182206312-01 – Safety Recall Diesel Engine Block Heater Cord Revised Parts, Warranty and Service Procedure
Safety Bulletin
RCSB-19V328-3470.pdf 489.052KB
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V328-5010.pdf 197.128KB
To View or Download this Document Click Here
Frequently Asked Questions (FAQs) for Safety Recall N182206312 Diesel Engine Block Heater Cord
RMISC-19V328-1713.pdf 85.962KB
Manufacturer Notices(to Dealers,etc) – Date: October 14, 2019 Subject: N182206311-02 – Safety Recall Diesel Engine-Block Heater Cord Revised Parts, Warranty and Service Procedure
Frequently Asked Questions (FAQs) for Safety Recall N182206310 Diesel Engine Block Heater Cord
RMISC-19V328-6609.pdf 86.743KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V328&docType=RCL
- Product Type :Auto Part
- Package Dimensions :7.91" L X4.38" W X1.93" H
- Country Of Origin :China
- Package Weight :1.21Lbs
- Ensure Quick Winter Starts And Reduce Engine Wear
- The cord set plug lights indicating power is being supplied to the engine block heater
- To provide a visual cue, the engine block heater plug is lit when power is reaching the heater harness
- Automotive and light duty applications, light is visible from 50 feet (15m), easy to monitor from a distance
- 120 Volt, 15 Amp Plug with LED indicator light
- CSA certified, cord set length: 5 ft. (1. 52m)
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors.
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Ensure quick winter starts and reduce engine wear
- For Buick, Cadillac, Chevrolet, Ford, Mercury, Lincoln, Jeep, Pontiac, Continental, Oldsmobile. See Zero start catalog for specific applications.
- 1-5/8-Inch diameter
- 5. 8' (1. 8m) cord included
- Volts: 120 | Watts: 600 | Plug Type: 120 Volt, 15 Amp (Type A)
- Package Dimensions: 7.91 L x 1.93 H x 4.38 W (inches)
- Package Weight: 1.21 pounds
- Country of Origin : United States
- Part Number: 3100109
Last update on 2022-05-22 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-22 / Affiliate links / Images from Amazon Product Advertising API
