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January 14, 2020 NHTSA CAMPAIGN NUMBER: 20V011000
Passenger Air Bag Inflators May Explode
An inflator explosion may result in sharp metal fragments striking the front passenger or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 20V011
Manufacturer General Motors
LLC
Components AIR BAGS
Potential Number of Units Affected 699
Summary
General Motors LLC (GM) is recalling certain 2007-2008 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began February 11, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM’s number for this recall is N192290990.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
IMPORTANT SAFETY RECALL
February 2020
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
TK Global LLC (“Takata”) has decided that a defect which relates to motor vehicle safety exists in certain 2007-2008 model year Chevrolet Silverado and GMC Sierra 2500/3500 series heavy duty pickup trucks. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
|
I M P O R T A N T
|
| Why is your vehicle being recalled? | Takata has determined that some of the front passenger air bag inflators in these vehicles may experience an alteration over time, which could lead to overaggressive combustion in the event of an air bag deployment. This condition could create excessive internal pressure when the air bag is deployed, which could result in the body of the inflator rupturing upon deployment. In the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants. |
| What will we do? | Your GM will replace the front passenger air bag inflator module. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately one hour. |
| What should you do? | You should contact your GM dealer to arrange a service appointment as soon as possible. |
| Do you have questions? | If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. |
| Division | Number | Text Telephones (TTY) |
| Chevrolet | 1-800-630-2438 | 1-800-833-2438 |
| GMC | 1-866-996-9463 | 1-800-462-8583 |
| Puerto Rico – English | 1-800-496-9992 | |
| Puerto Rico – Español | 1-800-496-9993 | |
| Virgin Islands | 1-800-496-9994 |
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 20V011.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Maryann L. Combs
Vice President
Global Vehicle Safety
GM Recall: N192290990
Frequently Asked Questions (FAQs) for Safety Recall N192290990
Front Passenger Air Bag Inflator
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
| Q1) | Which vehicles are involved? |
| A1) | Certain 2007-2008 model year Chevrolet Silverado and GMC Sierra 2500/3500 series heavy duty pickup trucks.
|
| Q2) | What is the issue or condition? |
| A2) | Takata has determined that some of the front passenger air bag inflators in these vehicles may experience an alteration over time, which could lead to overaggressive combustion in the event of an air bag deployment. This condition could create excessive internal pressure when the air bag is deployed, which could result in the body of the inflator rupturing upon deployment.
|
| Q3) | What symptoms may be experienced? What warning signs may be associated with the issue or condition described? |
| A3) | None
|
| Q4) | What is the remedy/repair? |
| A4) | Dealers will replace the front passenger air bag inflator module.
|
| Q5) | What is the safety risk? Is the vehicle safe to drive? |
| A5) | In the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants.
|
| Q6) | Does the customer have to pay for this remedy/repair? |
| A6) | No, this inspection/repair will be done at no cost to the customer.
|
| Q7) | Is the remedy/repair available now? |
| A7) | Yes, the remedy/repair is available now, please see the attached bulletin for details.
|
| Q8) | What should customers do until recall repairs can be completed? Are there any special instructions? |
| A8) | If special instructions are provided, they will be included in the notification letters to customers.
|
| Q9) | How can customers check to see if their vehicle is involved in this field action? |
| A9) | Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
|
| Q10) | If customers are concerned, can they get a rental car or courtesy transportation? |
| A10) | Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
|
SEOCONTENT-START
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Copyright 2020 General Motors. All Rights Reserved. Page 1 of 12
Release Date: January 2020 Revision: 01
Revision Description: This bulletin has been updated to add the customer letter. Please discard all previous
copies of N192290990.
Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor
vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or
noncompliance is remedied.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer
traded, or used for demonstration purposes until the repair contained in this bulletin has been performed
on the vehicle.
Make Model
Model Year
From To RPO Description
Chevrolet Silverado 2500/3500 HD 2007 2008
GMC Sierra 2500/3500 HD 2007 2008
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition TK Global LLC (“Takata”) has decided that a defect which relates to motor vehicle safety exists in certain
2007-2008 model year Chevrolet Silverado and GMC Sierra 2500/3500 series heavy duty pickup trucks.
Takata has determined that some of the front passenger air bag inflators in these vehicles may
experience an alteration over time, which could lead to overaggressive combustion in the event of an air
bag deployment. This condition could create excessive internal pressure when the air bag is deployed,
which could result in the body of the inflator rupturing upon deployment. In the event of an inflator rupture,
metal fragments could pass through the air bag cushion material, which may result in injury or death to
vehicle occupants.
Correction Dealers will replace the front passenger air bag inflator module.
Parts
Parts required to complete this recall are to be obtained from General Motors Customer Care and Aftersales
(GMCCA). Please refer to your “involved vehicles listing” before ordering parts. Parts are currently in limited supply,
dealers are encouraged not to order recall parts for use as shelf stock. It is estimated that only 699 involved vehicles will
require parts replaced. Parts may have quantity limiters in effect.
IMPORTANT: Due to flight restrictions for hazardous goods shipments, dealer orders may arrive via FedEx or with your
normal PDC delivery. Therefore, dealers should order ONLY as DRO = Daily Replenishment Order or CSO = Customer
Special Order. Please do not place orders as SPAC; it will delay shipment of the order and will not provide
visibility. Please note, parts will not be shipped overnight. Plan accordingly for transit time to reach your facility.
Reminder: Parts may be removed from RIM management. Dealers should review the affected parts to confirm RIM
managed status.
Quantity Part Name Part No.
1 Front Passenger Air Bag Inflator Kit 84255088
Important: Do not discard or destroy the box containing the new passenger air bag inflator, it will be needed to return the
used inflator. The box contains special instructions for the packaging and shipment of the used inflator. The instructions
must be followed without exception. DO NOT DEPLOY ANY INFLATOR.
Special Tools
All U.S. dealers have been shipped the required air bag mounting bracket, shown below, to replace the front passenger
air bag inflator module. These brackets were provided to dealers by General Motors through Bosch Automotive Service
Solutions in late 2015. The Bosch tool number is EL-51377. If your dealership does not have the air bag mounting
bracket, do not attempt to perform this service procedure and immediately contact Bosch at 1-800-GM-TOOLS for
assistance. Attempting to replace the front passenger air bag inflator module without using the bracket poses a safety
risk for the technician and anyone else in the area.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 2 of 12
4006668
(1) Mounting Bracket (2) Support Bars (3) Support Bar Hardware (4) Air bag Mounting Hardware.
Warranty Information
Labor Operation
Description
Labor Time
Trans. Type
Net Item
9104664
Replace Front Passenger Air Bag Inflator Module
Add: SLT Trim Level – GMC Only
Add: LTZ Trim Level – Chevrolet Only
0.7*
0.1
0.1
ZFAT
N/A
Submit a $20.00 administrative allowance for return of the used front passenger air bag inflator assembly (document preparation and packaging). Add this amount in the Administrative Allowance Net Item field when submitting the repair transaction.
Service Procedure
Note: Dealers are required to use the air bag mounting bracket to perform the front passenger air bag inflator module replacement procedure. If the air bag mounting bracket is not available, do not proceed with this repair.
Warning: Do not deploy or discard the air bag inflator module.
Remove the instrument panel passenger air bag assembly from the vehicle. Refer to Air Bag Instrument Panel Module Replacement in SI.
SAFETY PRECAUTIONS
Warning: If an air bag system is not handled using proper procedures and methods, it may be activated accidentally during work resulting in a life-threatening serious accident. If the service procedure is NOT performed correctly, the system may fail to activate when needed. Be sure to perform the proper work safely and according to the instructions in this service procedure.
1. Eliminate Static Electricity. Before start of work, touch a metallic portion of the vehicle with a bare hand to discharge static electricity charged on your body.
2. DO NOT Measure Resistance. DO NOT measure resistance of air bag components. Measuring current of a circuit tester may cause accidental activation.
3. Handle the air bag properly. If an inflator is dropped, replace it with a NEW inflator.
4. DO NOT allow foreign objects near the air bag. Collect and account for all removed nuts/bolts to prevent them from landing in the air bag assembly. Any foreign objects in the air bag assembly may cause damage or injury if the air bag is activated.
5. Wear protective equipment. Always wear appropriate protective equipment when working on the air bag.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 3 of 12
FRONT PASSENGER AIR BAG INFLATOR MODULE REPLACEMENT
3607819
Danger: To avoid personal injury or death, it is critical to use an air bag module bracket when replacing an inflator module. Carefully read and follow the instructions below:
1. Confirm the bracket assembly is installed securely in the vice.
2. Confirm there are no loose objects or people exposed to the back side of the bracket for safety in the unlikely event of air bag deployment due to improper work procedures. The air bag is NOT being replaced due to an inadvertent deployment concern.
3. Confirm that no objects, tools or people are within 3 feet (1 meter) of the back side of the bracket.
4. Confirm that no objects, tools or people are within 2 feet (0.6 meters) of the sides of the bracket.
5. BEFORE starting work and periodically while working on the air bag module, touch a metallic part of the work bench to discharge static electricity in the body.
4664047
1. Mount the air bag module bracket securely in a vice.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 4 of 12
4664048
2. Using the hardware kit supplied with the module bracket, loosely mount the airbag assembly to the bracket using two nuts and bolts.
4664049
3. Position the air bag so that all four stopper plate nuts can be removed through the access holes.
4664050
4. Tighten the two fasteners that attach the airbag to the module bracket.
5. Confirm the following steps have been completed BEFORE proceeding to the next step:
• The mounting bracket is secure in the vise.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 5 of 12
• The air bag module is secured to the bracket.
3607909
Danger: To avoid personal injury, ALWAYS keep as much of your body as possible in front of the bracket when working on the air bag assembly. Remember to periodically touch a metallic part of the vehicle or work bench to discharge static electricity in the body. DO NOT use power tools when performing the inflator removal/reinstallation steps.
4664051
6. Note the orientation between the inflator and the stopper plate.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 6 of 12
4664052
7. Use the access holes in the bracket to loosen and remove the four self-locking nuts. Discard the nuts, they will not be reused.
8. Remove the two stopper plates.
4664053
9. Disengage the wire harness locator from the housing.
3607857
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 7 of 12
10. Gently push in the 4 studs to loosen the inflator for removal.
4664060
11. Remove the inflator from the housing, slide the inflator away from the harness side.
4664063
12. Put a mark on the removed inflator and store it in the provided replacement part box. Refer to the packaging instructions that were included with the new inflator module kit.
4664074
13. Record the serial number from the service inflator kit on the repair order.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 8 of 12
4664064
14. Carefully slide the new inflator into the air bag assembly. Ensure the inflator is installed with the harness end first.
4664065
15. Confirm the identification of the stopper and the position determining plate. THEY ARE DIFFERENT. Refer to the illustration: (1) Stopper Plate (2) Position Determining Plate.
16. The Position determining Plate goes on the harness end, the Stopper Plate goes on the opposite end.
17. Loosely install the two plates using the 4 new nuts supplied with the inflator kit, DO NOT TIGHTEN.
4664068
18. Rotate the inflator until the harness connector aligns with the Position Orientating Plate.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 9 of 12
Warning: DO NOT pinch the harness between the inflator and the Position Orientating Plate.
3610416
19. Tighten four (4) NEW plate nuts evenly in several increments in the order shown in the illustration using a 10 mm socket driver while pushing the inflator. You will encounter some resistance during tightening because these nuts are self-locking nuts. Torque Specification: 6.5 Nm (57.53 in-lb)
4664069
20. Install the wire harness locator to the housing.
21. Remove the air bag assembly from the bracket by removing the two bolts and the air bag assembly.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 10 of 12
4664070
22. Mark the air bag module with an X at the right side if the ID tag.
23. Reinstall the instrument panel passenger air bag assembly. Refer to Air Bag Instrument Panel Module Replacement in SI.
24. The box that the new passenger air bag inflator was shipped in must be utilized to return the used inflator. The box contains special instructions for the packaging and shipment of the used inflator. The instructions must be followed without exception. If the original box is not available or you have questions about the special shipping instructions, please contact your District Service Manager- Aftersales for assistance. DO NOT DEPLOY ANY INFLATOR.
Dealer Responsibility – For USA (USA States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Responsibility – All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 11 of 12
In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle.
Dealer Reports
For dealers with involved vehicles, a listing with involved vehicles has been prepared and will be provided to U.S. and Canadian dealers through the GM GlobalConnect Recall Reports or sent directly to export dealers. The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Customer Notification
USA – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.
We Support Voluntary Technician Certification
Product Safety Recall
N192290990 Front Passenger Air Bag Inflator – US Only
Page 12 of 12
IMPORTANT SAFETY RECALL
February 2020
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
TK Global LLC (“Takata”) has decided that a defect which relates to motor vehicle safety exists in certain 2007-2008 model year Chevrolet Silverado and GMC Sierra 2500/3500 series heavy duty pickup trucks. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM safety recall N192290990.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge.
Why is your vehicle being recalled?
Takata has determined that some of the front passenger air bag inflators in these vehicles may experience an alteration over time, which could lead to overaggressive combustion in the event of an air bag deployment. This condition could create excessive internal pressure when the air bag is deployed, which could result in the body of the inflator rupturing upon deployment. In the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants.
What will we do?
Your GM will replace the front passenger air bag inflator module. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately one hour.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Chevrolet
1-800-630-2438
1-800-833-2438
GMC
1-866-996-9463
1-800-462-8583
Puerto Rico – English
1-800-496-9992
Puerto Rico – Español
1-800-496-9993
Virgin Islands
1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 20V011.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Maryann L. Combs
Vice President
Global Vehicle Safety
GM Recall: N192290990
*****************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5132
URGENT – DISTRIBUTE IMMEDIATELY
Date: January 31, 2020
Subject: N192290990 01 Safety Recall
Front Passenger Air Bag Inflator – US Only
Customer Letter Added
Models: 2007-2008 Chevrolet Silverado 2500/3500 HD
2007-2008 GMC Sierra 2500/3500 HD
To: All General Motors Dealers
This bulletin has been updated to add the customer letter. Please discard all previous copies of N192290990.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin on February 5, 2020.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
**********************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5280
URGENT – DISTRIBUTE IMMEDIATELY
Date: January 10, 2020
Subject: N192290990 Safety Recall
Front Passenger Air Bag Inflator – US Only
Models: 2007-2008 Chevrolet Silverado 2500/3500 HD
2007-2008 GMC Sierra 2500/3500 HD
To: All General Motors Dealers
General Motors is releasing Safety Recall N192290990 today. The total number of U.S. vehicles involved is approximately 699. Please see the attached bulletin for details.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin in the near future.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated January 10, 2020. Please hold all warranty transactions until IVH has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
SEOCONTENT-END
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHEVROLET | SILVERADO 2500 | 2007-2008 |
| CHEVROLET | SILVERADO 3500 | 2007-2008 |
| GMC | SIERRA 2500 | 2007-2008 |
| GMC | SIERRA 3500 | 2007-2008 |
12 Associated Documents
Defect Notice 573 Report
RCLRPT-20V011-8551.PDF 214.665KB
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Manufacturer Notices(to Dealers,etc)
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Safety Bulletin
RCSB-20V011-2612.pdf 1271.371KB
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Safety Bulletin
RCSB-20V011-3241.pdf 1258.804KB
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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N192290990 Front Passenger Air Bag Inflator
RMISC-20V011-0546.pdf 34.597KB
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Manufacturer Notices(to Dealers,etc)
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Recall Quarterly Report #2, 2020-2
RCLQRT-20V011-6109.PDF 211.233KB
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Recall Quarterly Report #1, 2020-1
RCLQRT-20V011-3658.PDF 211.139KB
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Recall Acknowledgement
RCAK-20V011-9185.pdf 244.486KB
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Miscellaneous Document – Frequently Asked Questions
RMISC-20V011-0075.pdf 34.597KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V011-7478.pdf 76.551KB
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Recall Quarterly Report #3, 2020-3
RCLQRT-20V011-1410.PDF 211.322KB
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Latest Recalls Documents
1 Associated Investigation
Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.
During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.
Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.
Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.
The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.
The five ODI reports cited above can be reviewed online at https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
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- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- [Easy to Use--Work out of box] + [FOXWELL 2025 New Version] FOXWELL NT604 Elite scan tool is the 2025 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- [5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- 【Professional 4 Systems Diagnostics】For DIYers addressing typical concerns like engine, transmission, ABS, and SRS, the TOPDON AD500 vehicle scanner provides specialized diagnostic solutions. It effortlessly interprets and eliminates fault codes and scrutinizes data streams, ensuring the prompt detection of issues.
- 【6 Reset Functions】The AD500 car diagnostic tool offers essential features like Oil Reset, Throttle Adaptation, SAS/TPMS/BMS/EPB Reset. Easily reset oil change indicators, fine-tune throttle response, and recalibrate steering angle sensors for optimal vehicle performance and maintenance convenience.
- 【Works Easier with AD500】The AD500 scanner combines a 5” touchscreen with buttons for easier and seamless operation. Elevate your diagnostic experience with DTC Lookup, Diagnostic data record, and printing diagnostic reports via email. Stay up to date with lifetime free upgrades via Wi-Fi, ensuring your tool is always equipped with the latest features.
- 【Fast Diagnostics, Instant Support】With AutoVIN, instantly obtain crucial vehicle details for expedited diagnostic processes. The AD500 code reader not only facilitates data stream recording for later review but also acts as a battery voltage monitor, providing valuable insights into your vehicle's battery health. If you encounter any diagnostic hurdles, share feedback with TOPDON for prompt professional support.
- 【Unlock FCA Secure Gateway】Supports cutting-edge CAN FD protocol, making it compatible with modern vehicles including 2020+ GM & Chrysler. It bypasses the FCA Secure Gateway to stay up to date with newer models from Chrysler, Jeep, Fiat, and others.
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
- Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
- Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
- Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
- User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know）. This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.
- 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
- 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
- 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
- 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
- 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
- MAINTAIN PEAK PERFORMANCE AND SAFETY ON THE ROAD - Easily find and fix the problem with your vehicle using the INNOVA 5610 bidirectional scan tool. This OBD2 scanner diagnostic tool provides real-time solutions to troubleshoot issues. Access OBD2 and OEM live data with ease, making it an essential car scanner diagnostic tool. Perfect for those seeking reliable car diagnostic scanner and code readers & scan tools for all vehicles.
- PRO-LEVEL FUNCTIONALITIES - Use the INNOVA 5610’s Enhanced Data Stream to view live data for advanced systems like ABS, SRS, transmission, and engine. The Special Reset Function lets you use dealership-level re-learn procedures. This car diagnostic scanner is ideal for those needing a bidirectional scan tool or mechanic tools automotive for professional repairs. Compatible with select vehicle makes and models; not universal.
- COMMAND WITH BIDIRECTIONAL CONTROLS - The INNOVA 5610 bidirectional scan tool sends commands to test functions such as fuel pump on/off or retracting the electronic parking brake. With this car scanner diagnostic for all cars, you can operate like a pro. Ideal for those seeking a car code reader and reset tool or advanced fixd car diagnostic tool capabilities. Compatible with select vehicle makes and models; not universal.
- EASY TO USE - The INNOVA 5610 OBD2 scanner diagnostic tool supports English, Spanish, and French. Easily use this scanner for car on most 1996 - 2023 (2024 coming soon) OBD2 vehicles to verify repairs. Designed for ease of operation, it’s a dependable code reader for cars and trucks and check engine code reader. To confirm vehicle coverage, please utilize Innova's Coverage Checker.
- BUY AND DRIVE WITH CONFIDENCE - Backed by ASE-Certified support, this car scanner pairs with the RepairSolutions2 app, trusted by 3.4M users, for wireless OBD scanner functionality. With free updates and no subscription fees, this durable car computer diagnostic reader ensures you’re prepared for any repair. A must-have diagnostic scanner for all vehicles.
- 【Designed for Volkswagen(VAG) Cars Diagnostics】The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
- 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
- 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
- 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
- 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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