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January 17, 2020 NHTSA CAMPAIGN NUMBER: 20V025000
Seat Belt May Not Restrain Occupants
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
NHTSA Campaign Number: 20V025
Manufacturer Isuzu
Technical Center of America, Inc.
Components SEAT BELTS
Potential Number of Units Affected 1,138
Summary
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu’s number for this recall is V2001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Representative Letter – Customer letters are brand, model and model year specific; listing the 17-digit VIN and are personalized.
IMPORTANT SAFETY RECALL
March 2020
This notice applies to your vehicle, VIN: __________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Isuzu Motors Limited has decided that a defect which relates to motor vehicle safety exists in certain 2019 model year Chevrolet Low Cab Forward 3500/4500 Medium Duty, and 2020 model year Chevrolet Low Cab Forward 4500/5500 Medium Duty vehicles equipped with 6.0L gas engines, or 5.2L Diesel engines. These vehicles are manufactured by Isuzu. As a result, GM is conducting a safety recall.
We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
I M P O R T A N T
|
| Why is your vehicle being recalled? | The front seat belt assembly has a dual mode belt locking mechanism in the retractor assembly: The belt webbing locking mechanism (which is applied by the rapid movement of the seat belt) may not function. Occupants may not be restrained as designed and/or may become unrestrained if the separate G-sensor locking mechanism becomes unavailable, increasing the risk of injury in the event of a crash. |
| What will we do? | Your GM dealer will check the front seat belt label number and front seat belt assembly date. If the front seat belt(s) fall(s) within the production range identified, the front seat belt assembly will be replaced. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual time of approximately 1 ½ hours. |
| What should you do? | You should contact your GM dealer to arrange a service appointment as soon as possible. |
| Did you already pay for this repair? | Even though you may have previously had repairs for this condition, you will still need to take your vehicle to your dealer for additional repairs. If you have already paid for repairs for the recall condition, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170. The completed form and required documents must be presented to your dealer or received by the Reimbursement Department by February 28, 2021, unless state law specifies a longer reimbursement period. |
| Do you have questions? | If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. |
| Division | Number | Text Telephones (TTY) |
| Chevrolet | 1-800-630-2438 | 1-800-833-2438 |
| Puerto Rico – English | 1-800-496-9992 | |
| Puerto Rico – Español | 1-800-496-9993 | |
| Virgin Islands | 1-800-496-9994 |
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 20V025.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Maryann Combs
Vice President
Global Vehicle Safety
Enclosure
GM Recall N202292780
SEOCONTENT-START
Product Safety Recall
N202292780 Front Seat Belt Webbing Sensor
Copyright 2020 General Motors. All Rights Reserved. Page 1 of 6
Release Date:
January 2020
Revision:
00
Attention:
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
Vehicles involved in this recall were placed on stop delivery January 17, 2020. Once the service procedure contained in this bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.
ONLY Chevrolet Medium Duty dealers can complete this recall repair.
Make
Model
Model Year
RPO
Description
From
To
Chevrolet
Low Cab Forward (LCF) 3500
2019
2019
L96
6.0L V8 SF (GAS)
Low Cab Forward (LCF) 4500
Chevrolet
Low Cab Forward (LCF) 4500HD
2020
2020
I1B
5.2L 4 CYL (DIESEL)
Low Cab Forward (LCF) 4500XD
Low Cab Forward (LCF) 5500HD
Low Cab Forward (LCF) 5500XD
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2019 model year Chevrolet Low Cab Forward (LCF) GAS 3500/4500 Medium Duty Trucks, and 2020 model year Chevrolet Low Cab Forward (LCF) DIESEL 4500/5500 Medium Duty Trucks. The front seat belt assembly has a dual mode belt locking mechanism in the retractor assembly: The belt webbing locking mechanism (which is applied by the rapid movement of the seat belt) may not function. Occupants may not be restrained as designed and/or may become unrestrained if the separate G-sensor locking mechanism becomes unavailable, increasing the risk of injury in the event of a crash.
Correction
Dealers will check the front seat belt label number and front seat belt assembly date. If the front seat belt(s) fall(s) within the production range identified, the front seat belt assembly will be replaced.
Parts
Quantity
Part Name
Part No.
As Required
Seat Belt
97428457
Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which front seat belt to order.
Due to the small number of vehicles involved, (47), and due to limited initial parts availability, dealers are encouraged not to order recall parts for use as shelf stock. Parts should only be ordered when inspection determines that it is necessary to replace the driver’s or passenger’s seat belt.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect.
Product Safety Recall
N202292780 Front Seat Belt Webbing Sensor
Page 2 of 6
Warranty Information
Note: To avoid having to “H” route the customer reimbursement transaction for approval, it must be submitted prior to the
repair transaction.
* Includes 0.1 hours for administrative allowance.
** For USA: Submit the dollar amount reimbursed to the customer in Net/Reimbursement. Submit $20.00 administrative
allowance in Net/Admin Allowance.
*** Submit $10.00 administrative allowance in Net/Admin Allowance.
Service Procedure
Important: High visibility RED seat belts (RPO Codes I7L, I8L) do not require inspection and are not to be replaced.
However, if there is one (1) high visibility seat belt (RPO Code I7L), only inspect the non-high visibility seat belt. If both
seat belts are high visibility seat belts, proceed to Applying the Campaign Label section of this bulletin.
1. Place the vehicle in park, apply the parking brake, and turn the engine off.
5488390
2. Inspect both driver and passenger side tongue seat belt assembly tags product number (2) and manufacturing date
(3) which are located near the seat belt’s lower anchor point (1). Record these numbers on the repair order for the
vehicle.
Labor
Operation Description
Labor
Time
Trans.
Type
Net
Item
9104666 Seat Belt Inspection (Driver and Passenger sides) 0.2* ZFAT N/A
9104939
Replace Driver or Passenger Seat Belt (Includes Inspection)
ADD: Replace Other Side
0.7*
0.7
ZFAT N/A
9104940
Customer Reimbursement Approved
N/A ZFAT **
– For USA dealers only
9104941 Customer Reimbursement Denied – For USA dealers only N/A ZFAT ***
Product Safety Recall
N202292780 Front Seat Belt Webbing Sensor
Page 3 of 6
5495428
3. Using table above, compare the product number and the manufacturing date found on each tongue seat belt
assembly tag. If any of these numbers match the tongue seat belt assembly tag, proceed to Step 4. If both the product
number and the manufacturing date DO NOT match the table above, no further action is required.
Note: If the product number and manufacturing date are not legible, replace the tongue seat belt assembly.
5488392
• (1) Assist Handle
• (2) Rear Pillar Lower Trim
• (3) Tongue Side Seat Belt Assembly
• (4) Door Side Floor Mat Trim Cover
4. Remove the two 12mm bolts from the assist handle (1). Remove and set aside for reuse.
5. Remove the four T25 screws holding on the door side floor mat trim cover (4), remove the cover and set it aside for
reuse.
6. Remove the rear pillar lower trim (2) by pulling the rear of the cover inwards towards the center of the cab to detach
the mounting clips. Set the cover aside for reuse.
Product Safety Recall
N202292780 Front Seat Belt Webbing Sensor
Page 4 of 6
5488394
7. Use a small screwdriver to remove the cover over the seat belt upper anchor bolt. Set the cover aside for reuse later.
8. Remove the three 14mm bolts holding on the tongue side seat belt assembly; the retractor fixing bolt; the upper
anchor bolt; and the lower anchor bolt. Remove the tongue side seat belt assembly.
5488395
9. Position the new tongue side seat belt assembly in place. Start all three14mm bolts by hand and then lightly snug
them with a ratchet and socket. Ensure that the seat belt lower anchor point is orientated as shown above before
tightening the bolt. Torque all three bolts to 44 N·m (33 lb ft).
10. Snap the cover back onto the upper anchoring bolt.
11. Install the lower panel trim by positioning it in place and firmly pushing the panel to engage the retaining clips.
Product Safety Recall
N202292780 Front Seat Belt Webbing Sensor
Page 5 of 6
5488397
Note: Ensure that the rearward portion of the seat belt webbing is correctly routed through the slot in the lower panel trim
as shown above.
12. Install the door side floor mat trim cover using the four (4) T25 screws.
13. Install the assist handle using the two 12mm bolts. Torque both bolts to 19 N·m (14 lb ft).
14. Test the tongue seat belt assembly by fully extending the belt and ensure it is properly buckled. Then unbuckle the
belt and ensure it fully retracts properly. Make sure that the belt is not twisted.
5488399
15. Use a pair of scissors or shears to cut off the webbed belt portion of the OLD tongue seat belt that has both the tag
and the lower anchor. Return this portion of the seat belt to the parts department for warranty retention. Discard the
remaining portion of the old tongue seat belt assembly.
Dealer Responsibility – For USA
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is
remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type
must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair
within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the
condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably
equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To
Product Safety Recall
N202292780 Front Seat Belt Webbing Sensor
Page 6 of 6
avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Responsibility – All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Dealer Reports
For dealers with involved vehicles, a listing with involved vehicles has been prepared and will be provided to U.S. and Canadian dealers through the GM GlobalConnect Recall Reports or sent directly to export dealers. The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Customer Notification
USA – General Motors will notify customers of this recall on their vehicle.
Customer Reimbursement
Customer requests for reimbursement of previously paid repairs to correct the condition described in this bulletin are to be submitted to the dealer prior to or by February 28, 2021. See General Motors Service Policies and Procedures Manual, Section 6.1.11 – Product Field Action Customer Reimbursement Procedure (USA & Canada) or local Policies and Procedures, for details.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.
We Support Voluntary Technician Certification
***************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5288
URGENT – DISTRIBUTE IMMEDIATELY
Date: January 17, 2020
Subject: Stop Delivery Order for Upcoming Safety Recall N202292780
Models: 2019 Chevrolet Low Cab Forward (LCF) GAS 3500/4500 Medium Duty Trucks
2020 Chevrolet Low Cab Forward (LCF) DIESEL 4500/5500 Medium Duty Trucks
To: All General Motors Medium Duty Dealers
STOP DELIVERY ORDER
Effective immediately, stop the delivery of certain 2019 model year Chevrolet Low Cab Forward (LCF) GAS 3500/4500 Medium Duty Trucks, and 2020 model year Chevrolet Low Cab Forward (LCF) DIESEL 4500/5500 Medium Duty Trucks in new or used vehicle inventory. Isuzu Motors Limited has notified the National Highway Traffic Safety Administration (NHTSA) about an upcoming safety recall that involves these vehicles. The GM recall number is N202292780.
It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied.
The seat belt assembly has a dual mode belt locking mechanism in the retractor assembly: A belt webbing locking mechanism and a GSensor locking mechanism. Due to a manufacturing error by the supplier in a limited production period, the belt webbing locking mechanism, which is applied by the rapid movement of the seat belt, may not function. The separate G-Sensor lock mechanism which is applied through rapid vehicle deceleration remains fully functional. In affected vehicles, the supplier may not have inserted the Pawl Spring in the seat belt retractor at the proper angle. With use over time, the pawl spring may gradually extend through an opening in the lock gear and could potentially contact the flywheel, which is one of the locking components of the belt webbing lock system. If that contact prevents the flywheel from moving , the webbing lock mechanism may stop functioning. The occupant may not be restrained as designed and/or may become unrestrained if the separate G-Sensor locking mechanism becomes unavailable, increasing the risk of injury in the event of a crash. In some of the affected vehicles, the belt webbing locking mechanism (which is applied by the rapid movement of the seat belt) may not function. Occupants may not be restrained as designed and/or may become unrestrained if the separate G-sensor locking mechanism becomes unavailable, increasing the risk of injury in the event of a crash.
To correct this condition, dealers will check the seat belt label number and seat belt assembly date. If the seatbelt falls within the production range identified, the
seat belt assembly will be replaced.
Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-
traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified.
The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will be updated for this upcoming recall on January 17, 2020. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries.
A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. A file identifying involved vehicles in dealer used inventory will be published in GM GlobalConnect, under the Service tab in Field Action Inventory Reports.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display “N/A” under Release Date and “Incomplete – Remedy not yet available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs.
We are working with the supplier to obtain the required parts as quickly as possible. When a sufficient quantity of parts are available, the recall bulletin will be released and dealers can begin repairing vehicles.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
**************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5295
URGENT – DISTRIBUTE IMMEDIATELY
Date: January 24, 2020
Subject: N202292780 – Safety Recall
Front Seat Belt Webbing Sensor
Models: 2019 Chevrolet LCF 3500 equipped with 6.0L V8 (RPO L96)
2019 Chevrolet LCF 4500 equipped with 6.0L V8 (RPO L96)
2020 Chevrolet LCF 4500 HD equipped with 5.2L Diesel (RPO I1B)
2020 Chevrolet LCF 4500 XD equipped with 5.2L Diesel (RPO I1B)
2020 Chevrolet LCF 5500 HD equipped with 5.2L Diesel (RPO I1B)
2020 Chevrolet LCF 5500 XD equipped with 5.2L Diesel (RPO I1B)
To: All General Motors Medium Duty Dealers
General Motors is releasing Safety Recall N202292780 today. The total number of U.S. vehicles involved is approximately 47. Please see the attached bulletin for details.
Vehicles involved in this recall were placed on stop delivery January 17, 2020. Once the service procedure contained in the bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin on February 14, 2020.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated January 24, 2020. A list of involved vehicles in dealer new inventory is attached to this message. Please hold all warranty transactions until IVH has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
********************************************************************************************
SEOCONTENT-END
Frequently Asked Questions (FAQs) for Safety Recall N202292780 SEAT BELT INSPECTION AND REPLACEMENT
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
| Q1) | Which vehicles are involved? |
| A1) | 2019 Chevrolet Low Cab Forward (LCF) GAS 3500/4500 Medium Duty Trucks, and 2020 Chevrolet Low Cab Forward (LCF) DIESEL 4500/5500 Medium Duty Trucks.
|
| Q2) | What is the issue or condition? |
| A2) | The seat belt assembly has a dual mode belt locking mechanism in the retractor assembly: A belt webbing locking mechanism and a GSensor locking mechanism. Due to a manufacturing error by the supplier in a limited production period, the belt webbing locking mechanism, which is applied by the rapid movement of the seat belt, may not function. The separate G-Sensor lock mechanism which is applied through rapid vehicle deceleration remains fully functional.
|
| Q3) | What symptoms may be experienced? What warning signs may be associated with the issue or condition described? |
| A3) | The occupant may not be restrained as designed and/or may become unrestrained if the separate G-Sensor locking mechanism becomes unavailable, increasing the risk of injury in the event of a crash.
|
| Q4) | What is the remedy/repair? |
| A4) | Dealers will check the seat belt label number and seat belt assembly date. If the seatbelt falls within the production range identified, the seat belt assembly will be replaced.
|
| Q5) | What is the safety risk? Is the vehicle safe to drive? |
| A5) | Occupants may not be restrained as designed and/or may become unrestrained if the separate G-Sensor locking mechanism becomes unavailable, increasing the risk of injury in the event of a crash.
|
| Q6) | Does the customer have to pay for this remedy/repair? |
| A6) | No, this inspection/repair will be done at no cost to the customer.
|
| Q7) | Is the remedy/repair available now? |
| A7) | Yes, dealers can begin repairing vehicles.
|
| Q8) | What should customers do until recall repairs can be completed? Are there any special instructions? |
| A8) | If special instructions are provided, they will be included in the notification letters to customers.
|
| Q9) | How can customers check to see if their vehicle is involved in this field action? |
| A9) | Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
|
11 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHEVROLET | 4500HD | 2019-2020 |
| CHEVROLET | 4500XD | 2020 |
| CHEVROLET | 5500HD | 2020 |
| CHEVROLET | 5500XD | 2020 |
| ISUZU | NPR | 2019 |
| ISUZU | NPR HD | 2019-2020 |
| ISUZU | NPR XD | 2020 |
| ISUZU | NQR | 2020 |
| ISUZU | NRR | 2020 |
17 Associated Documents
Remedy Instructions and TSB
RCRIT-20V025-0637.pdf 934.448KB
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Manufacturer Notices(to Dealers,etc)
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Manufacturer Notices(to Dealers,etc)
RCMN-20V025-0687.pdf 231.294KB
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Remedy Instructions and TSB – Campaign Service Bulletin re SEAT BELT INSPECTION AND REPLACEMENT
RCRIT-20V025-7028.pdf 833.582KB
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Defect Notice 573 Report
RCLRPT-20V025-7692.PDF 220.468KB
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Manufacturer Notices(to Dealers,etc) – Stop Sale and Delivery for Upcoming Safety Recall
RCMN-20V025-3003.pdf 124.462KB
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Recall Acknowledgement
RCAK-20V025-1307.pdf 245.534KB
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Manufacturer Notices(to Dealers,etc) – Frequently Asked Questions (FAQs) for Safety Recall N202292780 SEAT BELT INSPECTION AND REPLACEMENT
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Manufacturer Notices(to Dealers,etc) – Dealer Notification re Stop Delivery Order for Upcoming Safety Recall N202292780
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Remedy Instructions and TSB
RCRIT-20V025-0973.pdf 328.765KB
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Manufacturer Notices(to Dealers,etc)
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Manufacturer Notices(to Dealers,etc)
RCMN-20V025-1496.pdf 115.585KB
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Recall Quarterly Report #1, 2020-1
RCLQRT-20V025-3974.PDF 211.159KB
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Owner Notification Letter(Part 577)
RCONL-20V025-1304.pdf 200.002KB
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Owner Notification Letter(Part 577)
RCONL-20V025-9736.pdf 147.421KB
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Recall Quarterly Report #2, 2020-2
RCLQRT-20V025-3249.PDF 211.255KB
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Recall Quarterly Report #3, 2020-3
RCLQRT-20V025-2993.PDF 211.337KB
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- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- 【Professional 4 Systems Diagnostics】For DIYers addressing typical concerns like engine, transmission, ABS, and SRS, the TOPDON AD500 vehicle scanner provides specialized diagnostic solutions. It effortlessly interprets and eliminates fault codes and scrutinizes data streams, ensuring the prompt detection of issues.
- 【6 Reset Functions】The AD500 car diagnostic tool offers essential features like Oil Reset, Throttle Adaptation, SAS/TPMS/BMS/EPB Reset. Easily reset oil change indicators, fine-tune throttle response, and recalibrate steering angle sensors for optimal vehicle performance and maintenance convenience.
- 【Works Easier with AD500】The AD500 scanner combines a 5” touchscreen with buttons for easier and seamless operation. Elevate your diagnostic experience with DTC Lookup, Diagnostic data record, and printing diagnostic reports via email. Stay up to date with lifetime free upgrades via Wi-Fi, ensuring your tool is always equipped with the latest features.
- 【Fast Diagnostics, Instant Support】With AutoVIN, instantly obtain crucial vehicle details for expedited diagnostic processes. The AD500 code reader not only facilitates data stream recording for later review but also acts as a battery voltage monitor, providing valuable insights into your vehicle's battery health. If you encounter any diagnostic hurdles, share feedback with TOPDON for prompt professional support.
- 【Unlock FCA Secure Gateway】Supports cutting-edge CAN FD protocol, making it compatible with modern vehicles including 2020+ GM & Chrysler. It bypasses the FCA Secure Gateway to stay up to date with newer models from Chrysler, Jeep, Fiat, and others.
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
- Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
- Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
- Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
- User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know）. This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.
- 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
- 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
- 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
- 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
- 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
- MAINTAIN PEAK PERFORMANCE AND SAFETY ON THE ROAD - Easily find and fix the problem with your vehicle using the INNOVA 5610 bidirectional scan tool. This OBD2 scanner diagnostic tool provides real-time solutions to troubleshoot issues. Access OBD2 and OEM live data with ease, making it an essential car scanner diagnostic tool. Perfect for those seeking reliable car diagnostic scanner and code readers & scan tools for all vehicles.
- PRO-LEVEL FUNCTIONALITIES - Use the INNOVA 5610’s Enhanced Data Stream to view live data for advanced systems like ABS, SRS, transmission, and engine. The Special Reset Function lets you use dealership-level re-learn procedures. This car diagnostic scanner is ideal for those needing a bidirectional scan tool or mechanic tools automotive for professional repairs. Compatible with select vehicle makes and models; not universal.
- COMMAND WITH BIDIRECTIONAL CONTROLS - The INNOVA 5610 bidirectional scan tool sends commands to test functions such as fuel pump on/off or retracting the electronic parking brake. With this car scanner diagnostic for all cars, you can operate like a pro. Ideal for those seeking a car code reader and reset tool or advanced fixd car diagnostic tool capabilities. Compatible with select vehicle makes and models; not universal.
- EASY TO USE - The INNOVA 5610 OBD2 scanner diagnostic tool supports English, Spanish, and French. Easily use this scanner for car on most 1996 - 2023 (2024 coming soon) OBD2 vehicles to verify repairs. Designed for ease of operation, it’s a dependable code reader for cars and trucks and check engine code reader. To confirm vehicle coverage, please utilize Innova's Coverage Checker.
- BUY AND DRIVE WITH CONFIDENCE - Backed by ASE-Certified support, this car scanner pairs with the RepairSolutions2 app, trusted by 3.4M users, for wireless OBD scanner functionality. With free updates and no subscription fees, this durable car computer diagnostic reader ensures you’re prepared for any repair. A must-have diagnostic scanner for all vehicles.
- 【Designed for Volkswagen(VAG) Cars Diagnostics】The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
- 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
- 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
- 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
- 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics
Last update on 2025-04-18 / Affiliate links / Images from Amazon Product Advertising API
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