NHTSA ID Number: 10163267
Manufacturer Communication Number: 100232001B
Summary
This technical bulletin provides a procedure to replace the steering gear bushings if found the cause of the customers concern.
34 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BUICK | ENCLAVE | 2008-2017 |
| CHEVROLET | TRAVERSE | 2009-2017 |
| GMC | ACADIA | 2007-2017 |
| SATURN | OUTLOOK | 2007-2010 |
Parts
| Bushing-Strg Gear | 20908399
GM Genuine Parts 20908399 Steering Gear Bushing
| 2 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 10-02-32-001B
Date: June, 2019
TECHNICAL
Subject: Clunk or Knock Noise When Turning (Replace Steering Gear Bushing)
Models: 2008–2017 Buick Enclave
2009–2017 Chevrolet Traverse
2007–2017 GMC Acadia Limited
2007–2010 Saturn OUTLOOK
This bulletin is being revised to add 2011-2017 model years and update the Labor Operation
number. Please discard Corporate Bulletin Number 10-02-32-001A.
Condition
Some customers may comment on a clunk or knock
noise when turning.
Cause
This condition may be caused by movement in a
bushing on the rack and pinion.
Correction
1. Remove the steering gear from the vehicle. Refer
to Steering Gear Replacement in SI.
2. Measure and record the distance from the casting
face (cradle side) to the end of the bushing inner
sleeve.
3. Repeat step 2 for the second mount location.
4. Remove the bushings from the gear using a
hydraulic press.
5. Install two updated bushings, which have revised
mount material, to the distance recorded in step 2
and 3.
6. Reinstall the steering gear. Refer to Steering Gear
Replacement in SI.
Parts Information
Causal
Part
Description Part
Number
Qty
X Bushing-
Strg Gear
20908399 2
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation Description Labor Time
7421730 Steering Gear Bushing Replacement Use the Published Labor
Operations Time
SEOCONTENT-END
Bulletin No.: 10-02-32-001B
Date: June, 2019
To View or Download this Document Click Here
SEOCONTENT-START
- Bushing design features excellent abrasion, wear resistance, extreme temperature tolerance, and resistance to oils and fluids
- Corrosion-resistant coating
- Resistance to extreme temperatures, oils and abrasion
- Some ACDelco Gold parts may have formerly appeared as ACDelco Professional
- Premium aftermarket replacement part
- High quality
- High performance
- Professional products
- Hyper-Flex replacement polyurethane components stand up well to contaminants that often destroy rubber and have been engineered to give longer-lasting performance and not compress permanently
- Country of Origin : United States
- High performance
- Professional products
- Hyper-Flex replacement polyurethane components stand up well to contaminants that often destroy rubber
- Vehicle Compatibility - Designed for Ford, Chrysler, and GM vehicles to remove and install press-fit upper control arm bushings without removing the control arm
- Efficient Operation - Includes multiple bushing adapters and drivers that allow quick pressing in or out of bushings using a mallet, saving time and reducing effort
- Complete Tool Set - Features C-frame press, O-ring, receiving adapter, forcing screw, caps, and three “C” adapters for versatile service applications
- Durable Construction - Made from high-strength materials for long-lasting durability, suitable for professional mechanics and DIY enthusiasts
- Organized Storage - Comes with a sturdy storage case that keeps all components organized, protected, and easy to transport
- Country of Origin : United States
- High performance
- Professional products
- Hyper-Flex replacement polyurethane components stand up well to contaminants that often destroy rubber
This product presentation was made with AAWP plugin.