NHTSA ID Number: 10163255
Manufacturer Communication Number: 19NA139
Summary
This technical bulletin provides a procedure to pry the upper and lower quarter rear trim panel sheet metal apart to eliminate a creak noise heard from the quarter lower rear trim panel area.
30 Affected Products
Vehicles
CADILLAC | ESCALADE | 2015-2019 |
| CADILLAC | ESCALADE ESV | 2015-2019 |
| CHEVROLET | SUBURBAN | 2015-2019 |
| CHEVROLET | TAHOE | 2015-2019 |
| GMC | YUKON | 2015-2019 |
| GMC | YUKON XL | 2015-2019 |
SEOCONTENT-START
Service Bulletin Bulletin No.: 19-NA-139
Date: June, 2019
TECHNICAL
Subject: Creak Noise Heard from the Quarter Lower Rear Trim Panel Area
Brand: Model:
Model Year: Breakpoint:
Engine:
Transmission:
from to from to
Cadillac Escalade
Models
Chevrolet 2015 2019
Suburban
Tahoe
GMC Yukon
Involved Region or Country North America, Europe, Russia, Middle East, South America, Japan, South Korea and
Thailand.
Condition Some customers may comment on a creak noise heard from the quarter lower rear trim
panel area.
Cause This condition may be caused when the quarter rear trim panel sheet metal, upper and
lower, rubbing together.
Correction Pry the upper and lower quarter rear trim panel sheet metal apart following the procedure
below.
Service Procedure
1. Remove the body lock pillar upper trim panel.
Refer to Body Lock Pillar Upper Trim Panel
Replacement in SI.
5360965
2. Remove the retainers in the 3 locations on the
backside of the quarter lower rear trim panel, as
shown in the picture above.
5360267
3. Slightly pull the corner of the quarter lower rear trim
panel back and locate where the upper and lower
sheet metal meet, as shown in the picture above.
Page 2 June, 2019 Bulletin No.: 19-NA-139
5360726 5360744
4. Pry the two pieces of sheet metal apart, as shown
in the pictures above.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation Description Labor Time
1481218* Prying the Upper and Lower Quarter Rear Trim Panel Sheet
Metal Apart
0.5 hrs.
*This is a unique Labor Operation for Bulletin use only.
Version 1
Modified Released June 21, 2019
SEOCONTENT-END
Bulletin No.: 19-NA-139
Date: June, 2019
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- DURABILITY: Integrated strike cap allows tool to be struck without damaging the handle
- COMFORT: Bi-material handle for comfortable use and better grip
- TOOL LENGTH: 12", 18" & 24"
- Pry bar sizes included: 5-1/2", 7-1/2", and 9-1/2"
- Compact design for multiple applications
- Fully forged for durability and long life
- Beveled nail puller for easy removal
- Universal use; adds to your application coverage
- Set Include: SHALL 4 piece flat pry bar set includes 5.5’’ mini pry bar, 7.5’’ nail remover tool, 10’’ medium-long crowbar and 15’’ heavy-duty utility pry bar; Four different sizes meet the needs of multiple tasks
- High-Carbon Steel: SHALL nail puller is made of forged high-carbon steel with two-color metal spray treatment on surface, which is sturdy, durable, rust and corrosion resistant
- Versatile Tool: The wonder bar has beveled edge with three nail slots at two ends, which is ideal for home remolding, woodworking projects and a wide variety of DIY tasks such as extracting different types of nails, lifting boards, prying apart plywood, scraping dirt, etc
- Less Damage & Labor-saving Lever: The curved rocker head is round and the flat-pry end is slight bent to help improve leverage for easier prying and lifting without leaving indentations and scratches on the contact surface
- Comfortable Grip: The edge of shaft is milling processed to provide comfortable grip and won’t cause pain when you grip it tightly
- Precision ground ends and edges allow for better access without damaging the surrounding material
- High-Viz corrosion resistant finish to protect against rust and increase durability
- 3 Beveled nail slots allow for easy prying of nails and access to nails at tough angles
- Over molded grip provides comfort, control and safety while applying force
- Highly durable and heat treated forged steel is designed to maximize product life and provide ultimate durability
- Trim Saving - The trim removal tool has a larger, flatter and wider contact area than clumsy traditional tools and features an integrated wedged center that provides increased removal efficiency and prevents damage to both the trim and wall
- Sturdy Pry Bars - Our trim puller is made from carbon steel and 65Mn steel with black electrophoretic and polished finish, which protects against corrosion and gives our pry bar added durability and strength. So the Trim Puller is a very beefy tool, and it will hold up well to repeated whacking
- Multi-Function - Ideal for commercial work, repair and remodel projects where care and precision are needed, including cabinets, countertops, flooring, and many more. It can be used on a kitchen remodel, removing a couple of sections of baseboard, a countertop from some base cabinets, and pulling up a ceramic tile floor. The very edge can also be used to pry up the staples
- Ergonomic Handle - The trim puller is built with an ergonomic, comfortable and textured dipped handle. An impact-absorbing TPR+PP handle makes it comfortable to hold
- Revolutionary Tool - Our Trim Puller is a very beefy tool. The Built-in spring design assists in separating the trim from the wall freely and quickly. The 15-degree wedged center is for easy extraction of trim and baseboards. Goldblatt holds a U.S. patent for this Trim Puller, patent number US 11,142,921
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