April 18, 2019
Lower-Control Arm May Separate From Vehicle
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle’s handling and steering and increasing the risk of crash.
NHTSA Campaign Number: 19V312
Manufacturer General Motors LLC
Components SUSPENSION
Potential Number of Units Affected 112,958
Summary
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Remedy
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact GM customer service at 1-800-222-1020. GM’s number for this recall is A182202370.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Frequently Asked Questions (FAQs) for Safety Recall A182202370
Lower Control Arm Weld
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
| Q1) | Which vehicles are involved? |
| A1) | 2017 – 2019 Chevrolet Trax vehicles.
|
| Q2) | What is the issue or condition? |
| A2) | General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2017-2019 model year Chevrolet Trax vehicles. In some of these vehicles, a joint in one or both front lower-control arms may have been improperly welded. Over time and in rare cases, an improperly welded joint can fatigue and break, causing the lower-control arm to partially separate from the vehicle.
|
| Q3) | What symptoms may be experienced? What warning signs may be associated with the issue or condition described? |
| A3) | If the lower-control arm partially separates, you may hear a loud noise and the tire may rub against the wheel well. You may not experience any warning signs before a partial separation occurs. But this condition is extremely rare and GM is not aware of any vehicle crashes that are attributable to this condition.
|
| Q4) | What is the remedy/repair? |
| A4) | Dealers will inspect left and right lower-control arms and replace the front lower-control arm assembly if necessary.
|
| Q5) | What is the safety risk? Is the vehicle safe to drive? |
| A5) | If a lower-control arm partially separates from the vehicle, the front wheel attached to the control arm will toe outward, adversely affecting the vehicle’s steering and potentially causing the tire to rub against the wheel well, increasing the risk of a crash.
|
| Q6) | Does the customer have to pay for this remedy/repair? |
| A6) | No, this inspection/repair will be done at no cost to the customer.
|
| Q7) | Is the remedy/repair available now? |
| A7) | Yes, dealers can order parts immediately and customers can schedule appointments to bring their vehicle in after July 01, 2019.
|
| Q8) | What should customers do until recall repairs can be completed? Are there any special instructions? |
| A8) | If special instructions are provided, they will be included in the notification letters to customers.
|
| Q9) | How can customers check to see if their vehicle is involved in this field action? |
| A9) | Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
|
| Q10) | If customers are concerned, can they get a rental car or courtesy transportation? |
| A10) | Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
|
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
|---|---|---|
| CHEVROLET | TRAX | 2017-2019 |
15 Associated Documents
Safety Bulletin
RCSB-19V312-7270.pdf 163.495KB
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc) – Date: May 2, 2019 Subject: Upcoming Safety Recall A182202370 Lower Control Arm Weld Application for Used Vehicle Working Capital Assistance Program (WCAP)
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V312-3841.pdf 117.881KB
To View or Download this Document Click Here
Defect Notice 573 Report
RCLRPT-19V312-2266.PDF 214.63KB
Recall Acknowledgement
RCAK-19V312-1067.pdf 338.947KB
Frequently Asked Questions (FAQs) for Safety Recall A182202370 Lower Control Arm Weld
RMISC-19V312-4466.pdf 45.766KB
Manufacturer Notices(to Dealers,etc) – Date: April 18, 2019 Subject: Stop Delivery Order for Upcoming Safety Recall A182202370
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc) – Date: April 25, 2019 Subject: Safety Recall A182202370 – Update Lower Control Arm Weld (Inspection only) Inspection procedure
To View or Download this Document Click Here
Manufacturer Notices(to Dealers,etc) – Date: April 26, 2019 Subject: A182202370-01 – Safety Recall Lower Control Arm Weld (Inspection Only) Revised Service Procedure section
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V312-4062.pdf 295.268KB
To View or Download this Document Click Here
Frequently Asked Questions (FAQs) for Safety Recall A182202370 Lower Control Arm Weld
RMISC-19V312-7505.pdf 45.766KB
Manufacturer Notices(to Dealers,etc) – Date: May 22, 2019 Subject: A182202370-02 – Safety Recall Lower Control Arm Weld (Inspection Only) Revised Service Procedure, Warranty Information, and Parts sections
To View or Download this Document Click Here
Safety Bulletin
RCSB-19V312-1100.pdf 315.374KB
To View or Download this Document Click Here
Frequently Asked Questions (FAQs) for Safety Recall A182202370 Lower Control Arm Weld
RMISC-19V312-1684.pdf 45.976KB
Manufacturer Notices(to Dealers,etc) – Date: June 14, 2019 Subject: A182202370-03 – Safety Recall Lower Control Arm Weld Revised Service Procedure, Warranty Information, Parts section, WCAP & Floor Plan info.
To View or Download this Document Click Here
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V312&docType=RCL
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Last update on 2019-07-08 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-07-08 / Affiliate links / Images from Amazon Product Advertising API
