NHTSA ID Number: 10161037
Manufacturer Communication Number: PIT5655B
This Preliminary information communicates that a customer may complain of when a Bluetooth call is received the ringing will be continuous for the rest of the drive cycle . It may be noted that this only seems to occur when using an Android device on OS 9.0. This may be caused by a software concern in the phone. The dealer is instructed that the phone manufacturer is working on a software update to resolve the concern.
14 Affected Products
Bulletin No.: PIT5655B Published date: 05/20/2019
Brand: Model: Model Years:
Chevrolet Malibu 2019
All All All All Chevrolet Silverado 1500 (New Model)
2019 All All All All GMC Terrain
2018 – 2019 All All All
All GMC Sierra 1500 (New Model) 2019 All
All All All GMC Canyon
2019 All All All All
Involved Region or Country North America and North America export regions Additional Options
Cause A software anomaly.
Note: Phone software is being released by the individual cellular carriers causing the release
dates and software versions to vary slightly between cellular carriers. Some carriers began
releasing this software update as early as March 27, 2019 while others did not begin to release
them until late April. Once the phone update is installed no further action is necessary.
Installation of the update resolves this condition without having to perform the previous
work-around to modify phone settings.
2. View the Baseband version. The last four characters of the Baseband version should be one of the
following (or greater):
CSC1 CSC2 CSC7 CSC8
As an example, in CSC8 the 4th character from the end (C) indicates the year released. The 3rd
character from the end (S) indicates the month. If it is less than the version shown above then
instruct the customer to update their phone.
Additional SI Keywords
continuous, bell, keep, ring, ringing, ring-tone, tone,
02/20/2019- Created on
03/12/2019 – Updated to add note and change region information 05/20/2019 – Updated to change
Bulletin No.: PIT5655B
Published date: 05/20/2019
Bulletin No.: PIT5655A
Published date: 03/12/2019
- Compatible with Most GSM Carriers like T-Mobile, AT&T, MetroPCS, etc. Will NOT work with CDMA Carriers Such as Verizon, Sprint, Boost International Model - No warranty in US.
- 6.2", IPS LCD capacitive touchscreen, 16M colors, Mediatek MT6762 Helio P22 (12 nm), Octa-core Processor
- Dual SIM, Unlocked, Android 9.0 (Pie), Samsung One UI; 32GB storage expandable with SD card up to 512GB + 2 GB RAM
- 13MP+2MP Dual Rear Camera (F1.8), 8MP Front-Facing Camera (F2.0), Does NOT have NFC
- 2G bands: GSM 850 / 900 / 1800 / 1900, 3G bands: HSDPA 850 / 900 / 1900 / 2100, 4G bands: LTE band B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B28(700)
- Unlocked for the freedom to choose your carrier. Compatible with AT&T, Sprint, T-Mobile, and Verizon networks. SIM card not included. Customers may need to contact Sprint for activation on Sprint’s network.
- Up to 3 day battery *. Go up to three days1 on a single charge thanks to a 5000 mAh battery.
- 16 MP triple camera system. Capture ultra-wide angle panoramas, sharper portraits, and super detailed close-up shots.
- Dual Stereo Speakers tuned by Dolby. Enjoy 4x more crystal-clear audio that’s 4x more powerful2 with dual stereo speakers tuned by Dolby.
- Max Vision display. Bring games and movies to life on a vivid 6. 4" Full HD+ display.
- Max Vision display. Immerse yourself with ultra wide views on the 6. 2" Hd+ display featuring a 19: 9 Aspect ratio.
- Responsive performance. Work and play without delay thanks to an octal-core processor and up to 3 GB of memory.
- Fast-focusing camera. Never miss a moment with a 12 MP PDAF camera and the 8 MP selfie cam. Charging- 15W TurboPower, 9 hours of usage in 15 minutes of charge
- Fingerprint reader. Never mind remembering your passcode. Just touch the fingerprint reader to wake up and unlock your phone instantly.
- Moto Experiences. Our exclusive software makes your phone easier to use, such as waking it up with a simple gesture.
- 5.7" HD Screen; 2.0 GHz + 1.45 GHz Octa-Core Processor ; Android 10.0
- Dual 13MP + 2MP Camera/5MP Front Facing Camera; Internal Memory 16 GB (device only); Supports microSD Memory Card up to 512GB (NOT INCLUDED)
- 4G LTE; Wi-Fi Capable; Bluetooth 4.2 wireless technology; MP3 Player
- Unlimited Talk, Text and Data Plans starting as low as $25/month
- Note: This phone is carrier locked; Customers must have had their locked device activated on TracFone service for no fewer than 12 months, redeemed air time cards in no fewer than 12 months, and not have had their telephone number recycled or ported
- 💫 Android 10 OS; 4GB RAM + 64GB ROM Micro SD up to 256GB; MT6762 Octa-core 64-bit 1.8GHz
- 💫 Ultra-Large 6.52-inch Waterdrop Screen 2.5D curved glass; 4500mAh with OTG function
- 💫 16MP Triple Rear Camera: 16MP primary lens, 5MP macro lens and a 2MP lens; 8MP Front Camera
- 💫 3 independent card slots for dual Nano SIM and 1* TF card
- 💫 4G LTE (1/2/3/4/5/7/8/12/17/19/20/28A/28B) 3G: (B1/2/4/5/8): US compatibility Nationwide on all GSM Networks including AT&T, T-Mobile, Cricket, Metro PCS, and others. Not compatible with CDMA Networks like Verizon, Sprint and Boost Mobile)
- 5.5”Hd+ 18:9 Curved Glass Display 720x1440 Resolution.
- 13MP Main Camera with LED Flash, 8MP Selfie camera with LED Flash.
- 32GB Internal memory 2GB RAM Micro SD up to 64GB; Octa-Core 1.6GHz processor with ARM Cortex-A55 chipset.
- 3,000mAh Battery and Android 9 Pie.
- 4G LTE (2/4/5/12/17) 3G: (850/1700/1900): US compatibility Nationwide on all GSM Networks including AT&T, T-Mobile, Cricket, Metro PCS, and others. Not compatible with CDMA Networks like Verizon, Sprint and Boost Mobile.
- New, unlocked Android phone gives you the flexibility to change carriers and choose your own data plan; works with Verizon, T-Mobile, Sprint, AT&T, and other major carriers
- Capture great photos using your cell phone on the 12 MP dual pixel rear camera with features like Live HDR+, Night Sight, and Portrait Mode; share photos directly from the viewfinder of your Pixel camera to Google and popular third party apps
- The Adaptive Battery lasts up to 24 hours as it learns your favorite apps and reduces power to the ones you rarely use
- HDR+ makes your photos look better by automatically adjusting for color and lighting; Night Sight lets you capture rich detail and color even in the dark; Portrait Mode helps you take beautiful portraits with a DSLR quality look
- Get things done with just your voice: Send texts, get directions and reminders, and multitask on the go on your mobile phone with help from Google
- Unlocked Dual SIM smartphone, Android 8.1 Oreo (Go Edition)
- Vivid 4.0” Touchscreen Display
- 5MP Main Camera with flash + 2MP Selfie Camera
- 16GB Internal memory 512MB RAM Micro SD up to 64GB, 1.3GHz Quad core processor with Mali-400 GPU
- GSM Quad band, 3G (850/1700/1900): US compatibility Nationwide on all GSM Networks including AT&T, T-Mobile, Cricket, Metro PCS, Straight Talk, and others. Not compatible with CDMA networks like Verizon, Sprint and Boost mobile.
- Charge Up. Power Through: Spend more time scrolling, texting and sharing, and less time looking for an outlet to charge your mobile phone; Its long-lasting battery has the power to keep up with you
- A Lens for Your Favorite Angle: Capture shareable cell phone portraits, wide shots and videos with the Samsung Galaxy A21’s versatile, 16MP triple-lens camera
- Big Screen to Get More Done: Keep in touch with friends, family and the news with plenty of room on a crystal-clear, 6.5" edge-to-edge display screen
- Store More: Keep all your photos and apps on your Android smart phone without worrying about storage; Get up to 512GB of storage with a MicroSD card (sold separately)
- Wireless voice, data and messaging services compatible with most major U. S. GSM and CDMA networks; Support for certain features and services such as VoWiFi and hot spot, vary by wireless service provider
- International Model - No Warranty in US. Compatible with Most GSM Carriers like T-Mobile, AT&T, MetroPCS, etc. Will NOT work with CDMA Carriers Such as Verizon, Sprint, Boost
- RAM 3GB , ROM 32GB Internal Memory ; MicroSD (Up to 512GB), Android 9.0 (Pie), Qualcomm SDM450 Snapdragon 450 (14 nm), Octa-core 1.8 GHz Cortex-A53, Adreno 506
- Main Rear Camera: 13.0 MP + 8.0 MP + 5.0 MP , F1.8 , F2.2 , F2.2 ; Front Camera: 8.0 MP , F2.0, Non-removable Li-Po 4000 mAh battery
- 3G HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100, 4G LTE band 1(2100), 2(1900), 3(1800), 5(850), 7(2600), 8(900), 20(800), 28(700), 34(2000), 38(2600), 39(1900), 40(2300), 41(2500)
- 6.5 inches, 103.7 cm2 (~81.9% screen-to-body ratio) 720 x 1560 pixels (HD+), 19.5:9 ratio (~264 ppi density) IPS LCD capacitive touchscreen, 16M colors
Last update on 2020-11-23 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-11-23 / Affiliate links / Images from Amazon Product Advertising API