NHTSA ID Number: 10201281
Manufacturer Communication Number: PIP5632E
Summary
This Preliminary Information communication provides information to the technician that General Motors
Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Condition
If TAC requests a GDS2 Session Log, follow the procedures below to attach a session log to the TAC case using Dealer Case Management (DCM).
SEOCONTENT-START
Bulletin No.: PIP5632E Published date: 06/15/2021 Preliminary Information PIP5632E Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). Models All Brand: All Model: Model Years: 2010 – 2021 VIN: from to All All All Engine: All Transmissions: Involved Region or Country Condition North America If TAC requests a GDS2 Session Log, follow the procedures below to attach a session log to the TAC case using Dealer Case Management (DCM). If you are attempting to EMAIL TAC a GDS2 Session Log please refer to the latest version of PIP4902. Placing Bookmarks at points of interest in a Session Log may be helpful for TAC to assist you with diagnosing the concern. To export a session log from GDS2 and attach to a TAC case using the Dealer Case Management tool, perform the following: 1. Launch GDS2 and click Review Stored Data as shown below. 2. Click on the Edit Button as shown below. 3. Click on the Check Box next to the session log that you would like to email to TAC and then click the Export Button as shown below. 4. Save the Session Log file to the Computer’s Desktop as shown below: Note: Do not use the “Save As” tab in GDS2 as this will save the file in a format that cannot be viewed by TAC 5. To upload the GDS2 Session Log, select the “Add Attachment” tab in the Dealer Case Management tool and then click the “Add Attachment” box: 6. Select the GDS2 Session log from the computer’s desktop that you wish to attach to the TAC case: 7. The Session Log will now be loaded into the “Edit Attachment” box, at this point comments can be added to the attachment as needed. Clicking on the “Save” tab will attach the GDS2 session log to the TAC case: Note: Your document must be scanned for virus threats and will temporarily display as “Pending.” Session log load times and TAC response times may vary, your patience is appreciated. Version History Version 6 03/12/2019 – Created on 05/28/2019 – Updated to add internal process. 09/05/2019 – Updated to include model year 2020 and clarify attachment Modified instructions 08/03/2020 – Updated to add term “DCM” to improve SI searchability 01/27/2021 – Updated to include 2021 model year 6/15/2021 – Updated procedural information
SEOCONTENT-END
439 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BUICK | CASCADA | 2016-2019 |
| BUICK | ENCLAVE | 2010-2021 |
| BUICK | ENCORE | 2013-2021 |
| BUICK | ENVISION | 2016-2021 |
| BUICK | LACROSSE | 2010-2019 |
| BUICK | LUCERNE | 2010-2011 |
| BUICK | REGAL | 2011-2020 |
| BUICK | VERANO | 2012-2017 |
| CADILLAC | ATS | 2013-2019 |
| CADILLAC | CT4 | 2020-2021 |
| CADILLAC | CT5 | 2020-2021 |
| CADILLAC | CT6 | 2016-2020 |
| CADILLAC | CTS | 2010-2019 |
| CADILLAC | DTS | 2010-2011 |
| CADILLAC | ELR | 2014-2016 |
| CADILLAC | ESCALADE | 2010-2021 |
| CADILLAC | ESCALADE ESV | 2010, 2012, 2016, 2018-2019 |
| CADILLAC | SRX | 2010-2016 |
| CADILLAC | STS | 2010-2011 |
| CADILLAC | XT4 | 2019-2021 |
| CADILLAC | XT5 | 2017-2021 |
| CADILLAC | XT6 | 2020-2021 |
| CADILLAC | XTS | 2013-2019 |
| CHEVROLET | AVALANCHE | 2010-2013 |
| CHEVROLET | BLAZER | 2019-2021 |
| CHEVROLET | BOLT EV | 2017-2021 |
| CHEVROLET | CAMARO | 2010-2021 |
| CHEVROLET | CAPRICE | 2012-2015 |
| CHEVROLET | CAPTIVA | 2011-2015 |
| CHEVROLET | CAPTIVA SPORT | 2012 |
| CHEVROLET | CITY EXPRESS | 2015, 2017 |
| CHEVROLET | COBALT | 2010 |
| CHEVROLET | COLORADO | 2010-2012, 2015-2021 |
| CHEVROLET | CORVETTE | 2010-2020 |
| CHEVROLET | CRUZE | 2011-2019 |
| CHEVROLET | EQUINOX | 2010-2021 |
| CHEVROLET | EXPRESS | 2010-2021 |
| CHEVROLET | EXPRESS 1500 | 2012, 2014 |
| CHEVROLET | EXPRESS 2500 | 2014 |
| CHEVROLET | EXPRESS 3500 | 2012, 2014 |
| CHEVROLET | EXPRESS 4500 | 2012, 2016 |
| CHEVROLET | HHR | 2010-2011 |
| CHEVROLET | IMPALA | 2010-2020 |
| CHEVROLET | MALIBU | 2010-2021 |
| CHEVROLET | SILVERADO 1500 | 2010-2014, 2017-2019, 2021 |
| CHEVROLET | SILVERADO 2500 | 2012-2020 |
| CHEVROLET | SILVERADO 3500 | 2012-2015 |
| CHEVROLET | SONIC | 2012-2020 |
| CHEVROLET | SPARK | 2013-2021 |
| CHEVROLET | SS | 2014-2017 |
| CHEVROLET | SUBURBAN | 2010-2021 |
| CHEVROLET | TAHOE | 2010-2021 |
| CHEVROLET | TRAILBLAZER | 2019, 2021 |
| CHEVROLET | TRAVERSE | 2010-2021 |
| CHEVROLET | TRAX | 2013-2021 |
| CHEVROLET | VOLT | 2011-2019 |
| GMC | ACADIA | 2010-2021 |
| GMC | CANYON | 2010-2012, 2015-2021 |
| GMC | SAVANA | 2010-2021 |
| GMC | SAVANA 2500 | 2012 |
| GMC | SAVANA 3500 | 2012 |
| GMC | SIERRA 1500 | 2010, 2012-2014, 2017-2019, 2021 |
| GMC | SIERRA 2500 | 2012, 2015-2016, 2020 |
| GMC | SIERRA 3500 | 2011-2012 |
| GMC | TERRAIN | 2010-2021 |
| GMC | YUKON | 2010-2021 |
| HUMMER | H3 | 2010 |
| PONTIAC | G5 | 2010 |
| PONTIAC | G6 | 2010 |
| PONTIAC | SOLSTICE | 2010 |
| PONTIAC | VIBE | 2010 |
| SATURN | AURA | 2010 |
| SATURN | OUTLOOK | 2010 |
| SATURN | SKY | 2010 |
| SATURN | VUE | 2010 |
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5632E
Published date: 06/15/2021
MC-10201281-9999.pdf 713.835KB
NHTSA ID Number: 10161046
Manufacturer Communication Number: PIP5632A
Summary
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5632A
Published date: 05/28/2019
MC-10161046-9999.pdf 784.673KB
NHTSA ID Number: 10156929
Manufacturer Communication Number: PIP5632
Summary
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIP5632
Published date: 03/13/2019
MC-10156929-9999.pdf 784.308KB
Reprogramming
GM Diagnostic/Programming (TIS2Web)
Approved J2534 Device with TIS2WEB can reprogram 1996 and later All GM Modules.
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle's 17 character Vehicle Identification Number (VIN) and select 'Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
Servicing the next generation Global A vehicles will require the diagnostic software, GDS2, Global Diagnostic System 2 running on a local PC device while the MDI is connected to the vehicle. The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles.
The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50+ Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
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