NHTSA ID Number: 10161046
Manufacturer Communication Number: PIP5632A
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
431 Affected Products
Bulletin No.: PIP5632A Published date: 05/28/2019
PIP5632A Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case
Management (US Dealers Only).
Brand: Model: Model Years:
All All 2010 – 2019 All All
Involved Region or Country North America
If TAC requests a GDS2 Session Log, follow the procedures below to
attach a session log to the TAC case using Dealer Case Management.
If you are attempting to EMAIL TAC a GDS2 Session Log please refer to the latest version of
Placing Bookmarks at points of interest in a Session Log may be helpful for TAC to assist you with
diagnosing the concern.
To export a session log from GDS2 and attach to a TAC case using the Dealer Case Management tool,
perform the following:
1. Launch GDS2 and click Review Stored Data as shown below.
2. Click on the Edit Button as shown below.
3. Click on the Check Box next to the session log that you would like to email to TAC and
then click the Export Button as shown below.
4. Save the Session Log ﬁle to the Computer’s Desktop as shown below:
Note: Do not use the “Save As” tab in GDS2 as this will save the ﬁle in a format that cannot be
viewed by TAC
5. Once the GDS2 Session Log has been saved to the computer’s desktop, right click on the ﬁle and
select “rename”, change the ﬁle extension from .zip to .piz (this will allow for the ﬁle to
properly attach to the TAC case):
6. To upload the GDS2 Session Log, click on the “Add Attachment” tab in the Dealer Case Management
8. The Session Log will now be loaded into the “Edit Attachment” box, at this point comments can be
added to the attachment as needed. Clicking on the “Save” tab will attach the GDS2 session log to
the TAC case:
Note: Your document must be scanned for virus threats and will temporarily display as
Session log load times and TAC response times may vary, your patience is appreciated.
03/12/2019 – Created on
05/28/2019 – Updated to add internal process.
Bulletin No.: PIP5632A
Published date: 05/28/2019
Bulletin No.: PIP5632
Published date: 03/13/2019
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The following are the supported interface tools:
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles. The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
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Last update on 2021-01-27 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-27 / Affiliate links / Images from Amazon Product Advertising API