NHTSA ID Number: 10205744
Manufacturer Communication Number: 120089002E
Summary
This service bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
Lost or Stolen Keys
In the event of lost or stolen keys, the customer may request to have a new key code or new key cut generated during the key replacement repairs.
Note: This is not a warrantable repair. The customer is responsible for all expenses involved in this process.
If the customer has requested to have the keys changed to a different key cut, use the procedure below to create a new key code and to have the GM Key Code Lookup database updated with the new code so that the key code can be retrieved for the registered owner in the future if the keys are ever lost again.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| GMC | GENERAL MOTORS | 9999 |
1 Associated Document
Manufacturer Communications
Bulletin No.: 12-00-89-002E
Date: November, 2021
NHTSA ID Number: 10155073
Manufacturer Communication Number: 120089002C
Summary
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
1 Associated Document
Manufacturer Communications
Bulletin No.: 12-00-89-002C
Date: March, 2019
NHTSA ID Number: 10126278
Manufacturer Communication Number: 12-00-89-002B
Summary
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
1 Associated Document
Manufacturer Communications
Bulletin No.: 12-00-89-002B
Date: June, 2014
MC-10126278-9999.pdf 224.845KB
NHTSA ID Number: 10126197
Manufacturer Communication Number: 120089002A
Summary
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
1 Associated Document
Manufacturer Communications
Bulletin No.: 12-00-89-002A
Date: November, 2012
MC-10126197-9999.pdf 492.582KB
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- Wide Vehicle Compatibility: Compatible with Chevy Colorado and GMC Canyon 2015-2020, Chevy Silverado 2014-2018, and GMC Sierra 2014-2018 models including 1500, 2500, and 3500 series
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- OEM Specifications and Part Numbers: FCC ID M3N-32337100, OEM Part Number 22881480, also compatible with part numbers 13577770, 84540865, and 13580082
- Complete Package Contents: Includes 2 keyless entry remote start control key fobs, 1 OBD LCD tool for easy setup, 1 detailed user guide, and 2 keyrings for convenient attachment
- Fitment: It is compatible with 2013 2014 2015 2016 2017 RAM 1500 2500 3500 Remote control Key. This transmitter only Supports Regular Key Vehicles, It Doesn’t Supports Push Start Button Vehicles. Please check the “Amazon Confirmed Fit” bar at the top of this page before purchasing to ensure this product is compatible with your vehicle
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- Package Included: x2 Remote Key Fobs, x1 DIY Tool with manual, x2 Interchangeable Button Keypads. Each remote key comes supplied with a battery, fully installed and pre-tested to ensure quality. Warning: The key fobs are not waterproof. We recommend performing the setup indoors or in a shaded area like a garage, as the screen may be difficult to read in direct sunlight
- Please Note: This key does not support The comfort entry function. The comfort entry function means you can unlock your car door without using a key or pressing a key fob button. Before hook up, please make sure that the voltage of the vehicle battery is sufficient to avoid the system reporting error due to power cut halfway. Upgrade Guidelines(Try it when have any issue). Please feel free to leave a message if you encounter any problems
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Service Bulletin Bulletin No.: 12-00-89-002E Date: November, 2021 INFORMATION Subject: Requesting a New Key Code for Customer with Lost or Stolen Keys Models: 2022 and Prior GM Passenger Cars and Trucks This bulletin has been revised to add the 2022 Model Year. Please discard Corporate Bulletin Number 12-00-89-002D. Lost or Stolen Keys In the event of lost or stolen keys, the customer may request to have a new key code or new key cut generated during the key replacement repairs. Note: This is not a warrantable repair. The customer is responsible for all expenses involved in this process. If the customer has requested to have the keys changed to a different key cut, use the procedure below to create a new key code and to have the GM Key Code Lookup database updated with the new code so that the key code can be retrieved for the registered owner in the future if the keys are ever lost again. Instructions Important: There are certain requirements to validate vehicle ownership that must be met before GM can provide the current key code. Refer to the latest version of Corporate Bulletin Number 10-00-89-009 (in Canada, 10-00-89-010) and please have those documents ready. 1. Obtain the current key code from the GM Key Code Lookup database. This database has restricted access within the dealership. USA Dealers: Contact your Partner Security Coordinator if you are unsure who in the dealership has access to this database. Canadian Dealers: See your Parts Manager for site authorized users. 2. Using the current key code, create a new key code by shuffling the last 4 characters of the key code. For example, if the key code was Z1234, the first character, Z, must not be changed or moved as this is the series of key for that specific model. The numeric characters (1234) can be shuffled into any other order you desire. Note: Depending on your dealer’s equipment and type of keys to be cut, you may choose to order blank or pre-cut / pre-coded parts. Do NOTcall Technical Assistance (TAC) to decipher a key code (Z1234) into key cut / tumbler numbers. TAC does not have the information available to translate a key code into key cut / tumbler numbers. Your key cutting equipment or its manufacturer will decipher the key code. If you are unsure of whether or not your key cutting equipment can decipher the code, you should order pre-cut / pre-coded parts whenever possible. 3. Using the newly created key code, order keys, lock cylinders and any other vehicle specific miscellaneous parts needed to complete the repair. Note: If pre-coded cylinders are not available and you are unable to obtain key cut information from your key cutting equipment manufacturer, you may choose to sublet the lock cylinder coding to a professional locksmith. Do NOTcall TAC to decipher a key code (Z1234) into a key cut / tumbler numbers. TAC does not have the information available to translate a key code into key cut / tumbler numbers. 4. USA Dealers: Contact GM GlobalConnect with the VIN and the newly created key code by emailing the information to [email protected]. They will update the key code lookup database with this new code so that if the owner ever desires additional or replacement keys in the future, the correct keys can be ordered the first time. Canadian Dealers: Contact the GM of Canada Dealer Systems Support Helpdesk. The contact information can be found on GlobalConnect in the Support/Chat tab.
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