Possible Crank No Start Or Extended Crank No Codes – 2016-2021 Buick Chevrolet & GMC

SEOCONTENT-START

Bulletin No.: PIP5598D Published date: 04/23/2021
Preliminary Information
PIP5598D Diagnostic Tip: Possible Crank No Start Or Extended Crank And Potential DTC P0014 P0017
P0365 P0366
Proactive Models

Brand:

Buick Chevrolet Chevrolet Chevrolet Chevrolet Chevrolet GMC

Model:

Encore Cruze Equinox Malibu Spark Trax Terrain

Model Years:

2016 – 2021
2016 – 2019
2018 – 2021
2016 – 2021
2016 – 2021
2019 – 2021
2018 – 2021

VIN:
from to
All All
All All
All All
All All
All All
All All
All All

Engine:

1.4 LE2
1.4 LE2
1.5 LYX
1.5 LFV
1.4 LV7
1.4 LE2
1.5 LYX

All All All All All All All

Transmissions:

Involved Region or Country:
Condition: Cause:
Correction:

North America

Possible Crank No start or Extended Crank and potential DTC p0014 p0017 P0365 P0366
Possible exhaust camshaft reluctor out of phase

Complete latest diagnostics in service information for “Engine Cranks But Does Not Run”.

If unable to determine root cause of no start condition using published SI diagnostics proceed with
the following.

Remove cam cover assembly and perform steps below to confirm exhaust camshaft reluctor orientation.
During disassembly the vacuum pump drive lugs should also be inspected for damage. (Photo below
show damaged
vacuum pump drive lugs)

Rotate the exhaust camshaft to position the 2D matrix marking on the camshaft hex in the 12′
O’clock position. (Reference photo below for 2D marking.)

Once the exhaust camshaft 2D matrix has been positioned at 12′ O’clock. Verify the small tang
located on the camshaft reluctor ring (Arrows below showing tang on reluctor) is inline with the 2D
matrix marking. Also shown are additional reference points used to verify exhaust cam reluctor
orientation to camshaft.

Photo below is showing the proper relationship between the 2D matrix marking and the small tang on
exhaust cam reluctor wheel.

If you find the vacuum pump drive lugs are broke and/or the exhaust camshaft reluctor is out of
position then
replacement of the exhaust camshaft and vacuum pump will be required.

Note: If needed, It will also be necessary to locate and remove the broken vacuum pump drive lugs
and other metal debris during repairs.

NOTE: This is a preliminary temporary diagnostic and repair. As more investigation and information
becomes available this PI will be updated or advanced to a bulletin.
Version History
Version3 5
10/08/2018 – Created on
12/11/18 – Updated to include Chevrolet Spark

Modified

05/20/2020 Updated to include 2020 MY and Chevrolet Trax 08/20/2020 Updated to include DTC P0014
P0017
04/23/2021 Updated to include 21MY and add DTC P0365 P0366

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