Comfort Open or Remote Venting Window Feature – 2013 – 2014 Cadillac XTS & 2014 CTS

2014 Cadillac XTS

NHTSA ID Number: 10114520 Manufacturer Communication Number: PIC6091   Summary This Preliminary Information communication provides information to the technician with information on a customer concern of the windows roll down unwanted after suing the key fob. The vehicle could have remote venting windows. Normal operation of this feature is to hold the unlock button on the remote … Read more

Information On Preparation / Washing To Avoid Damaging Bright Aluminum Moldings – Buick Cadillac Chevrolet & GMC

2017 Cadillac ATS

NHTSA ID Number: 10163667 Manufacturer Communication Number: PIC5779K Summary This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.   69 Affected Products Vehicles … Read more

Pandora Tips For CUE (Cadillac User Experience) – 2013-2015 Cadillac

2015 Cadillac Escalade

NHTSA ID Number: 10114568 Manufacturer Communication Number: PIC5804A   Summary This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation.   1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been … Read more

Air Bag Indicator Illuminated with DTC B0012 or B0013 – 2015 Cadillac ATS, CTS

2015 Cadillac ATS

NHTSA ID Number: 10113629 Manufacturer Communication Number: PI1474   Summary This preliminary informational bulletin provides repair information to correct a customer concern of Air Bag indicator Illuminated with technician finding DTC B0012 or B0013 set.   2 Affected Products Vehicles CADILLAC ATS 2015 CADILLAC CTS 2015   Parts Service Connector 13580115     SEOCONTENT-START #PI1474: Air Bag … Read more

Oily Substance On Windshield Leaking From Moisture Sensor – 2013-2020 Cadillac Chevrolet GMC Buick

2019 Chevrolet Tahoe

NHTSA ID Number: 10185728 Manufacturer Communication Number: PIC6086G   Summary This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass … Read more