Oily Substance On Windshield Leaking From Moisture Sensor – 2013-2020 Cadillac Chevrolet GMC Buick

NHTSA ID Number: 10185728

Manufacturer Communication Number: PIC6086G

 

Summary

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

 

80 Affected Products

Vehicles

MAKE	MODEL	YEAR
BUICK	ENCORE	2013-2020
BUICK	ENVISION	2016-2020
CADILLAC	ATS	2013-2019
CADILLAC	ATS-V	2016-2018
CADILLAC	CTS	2014-2019
CADILLAC	ELR	2014-2017
CADILLAC	ESCALADE	2015-2020
CADILLAC	SRX	2013-2016
CADILLAC	XT5	2017-2020
CADILLAC	XTS	2013-2019
CHEVROLET	COLORADO	2017-2020
CHEVROLET	SUBURBAN	2015-2020
CHEVROLET	TAHOE	2015-2020
GMC	CANYON	2017-2020
GMC	YUKON	2015-2020

 

 

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NHTSA ID Number: 10114493

Manufacturer Communication Number: PIC6086

 

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have an oily substance is found on the inside windshield surface and appears to be leaking from the rear view mirror area. Technician should inspect the moisture sensor for being the source of the leak, if found to be leaking, carefully remove the moisture sensor. Clean the glass surface and sensor bracket with an isopropanol alcohol wipe until the surfaces are clean, then re-install the moisture sensor.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC6086
Date: Apr-2015

https://www.nhtsa.gov/recalls?nhtsaId=10114493

MC-10114493-9999.pdf 81.123KB

 

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NHTSA ID Number: 10078860

Manufacturer Communication Number: PIC-6086-A

 

Summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO RESOLVE THE ISSUE OF AN OILY SUBSTANCE THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. TECHNICIAN WILL REMOVE THE MOISTURE SENSOR AND CLEAN THE GLASS AND MOUNTING BRACKET WITH ALCOHOL WIPE. IF THE GEL SEPARATES FROM THE SENSOR THE SENSOR WILL NEED TO BE REPLACED.

 

1 Associated Document

Service Bulletin Document

Bulletin No.: PIC6086A
Date: May-2016

https://www.nhtsa.gov/recalls?nhtsaId=10078860

SB-10078860-7690.pdf 94.493KB

 

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NHTSA ID Number: 10098441

Manufacturer Communication Number: PIC6086B

 

Summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO RESOLVE THE ISSUE OF AN OILY SUBSTANCE THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. TECHNICIAN WILL REMOVE THE MOISTURE SENSOR AND CLEAN THE GLASS AND MOUNTING BRACKET WITH ALCOHOL WIPE. IF THE GEL SEPARATES FROM THE SENSOR THE SENSOR WILL NEED TO BE REPLACED.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC6086B
Date: Sep-2016

https://www.nhtsa.gov/recalls?nhtsaId=10098441

MC-10098441-2280.pdf 95.145KB

 

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NHTSA ID Number: 10113408

Manufacturer Communication Number: PIC6086C

 

Summary

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC6086C
Published date: 02/8/2017

https://www.nhtsa.gov/recalls?nhtsaId=10113408

MC-10113408-9999.pdf 79.71KB

 

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NHTSA ID Number: 10114078

Manufacturer Communication Number: PIC6086D

 

Summary

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC6086D
Published date: 07/17/2017

https://www.nhtsa.gov/recalls?nhtsaId=10114078

MC-10114078-9999.pdf 68.288KB

 

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NHTSA ID Number: 10149057

Manufacturer Communication Number: PIC6086E

 

Summary

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC6086E
Published date: 10/29/2018

https://www.nhtsa.gov/recalls?nhtsaId=10149057

MC-10149057-9999.pdf 105.917KB

 

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NHTSA ID Number: 10164749

Manufacturer Communication Number: PIC6086F

Summary

This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area.  Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC6086F
Published date: 08/7/2019

https://www.nhtsa.gov/recalls?nhtsaId=10164749

MC-10164749-9999.pdf 104.859KB