Unwanted Activation Of Hazard Flashers or Glove Box Opening After Vehicle Is Shut Down – 2014 Cadillac CTS XTS

NHTSA ID Number: 10114347

Manufacturer Communication Number: PIC5936D

 

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.

 

 

---

Condition/Concern

Hazard Flashers may turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle.

If the Hazard Switch sent the signal and the vehicle was left unattended too long the battery may be dead.

Either switch may send a ground signal to the BCM when the vehicle powers down after being turned off. The BCM will see this ground signal as a button press and will actuate which ever controlled device the signal was received on.

 

Parts Information

CTS

Description	P/N
Right Side 3 Button (Glove Box, Rear Park Assist and Automatic Park Assist)	23459786
Right Side 2 button (Glove Box and Rear Park Assist)	23459787
Left Side 2 Button (Hazard and Lane Detection Warning)	23459788
Left Side 2 Button (Hazard, Traction Control)	23459789

 

XTS

Description	P/N
Right Side 1 Button B9Q (Glove Box)	23468234
Right Side 2 button UD5, UD7 (Glove Box and Rear Park Assist)	23468236
Right Side 3 Button UFQ (Glove Box, Rear Park Assist and Automatic Park Assist)	23468235
Left Side 2 Button Except UFL (Hazard, Traction Control)	23468237
Left Side 3 Button UFL (Hazard, Traction, and Lane Detection Warning)	23468238

 

---

2 Affected Products

Vehicles

MAKE	MODEL	YEAR
CADILLAC	CTS	2014
CADILLAC	XTS	2014

 

---

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC5936D
Date: Jan-2015

https://www.nhtsa.gov/recalls?nhtsaId=10114347

MC-10114347-9999.pdf 99.356KB

 

---

NHTSA ID Number: 10094944

Manufacturer Communication Number: PIC5936D

 

Summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE HAZARD FLASHERS TURN ON AFTER VEHICLE SHUT DOWN OR THAT THE GLOVE BOX MAY BE OPEN WHEN THEY RETURN TO THEIR VEHICLE. TECHNICIAN SHOULD REPLACE THE HAZARD SWITCH AND/OR GLOVE BOX SWITCH (DEPENDING ON CUSTOMERS CONCERN) WITH A NEW DESIGNED SWITCH.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC5936D
Date: Jan-2015

https://www.nhtsa.gov/recalls?nhtsaId=10094944

MC-10094944-2280.pdf 99.356KB

 

---

NHTSA ID Number: 10125990

Manufacturer Communication Number: PIC5936C

 

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC5936C
Date: Jun-2014

https://www.nhtsa.gov/recalls?nhtsaId=10125990

MC-10125990-9999.pdf 99.266KB

 

---

NHTSA ID Number: 10073381

Manufacturer Communication Number: PIC5936C

 

Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

 

1 Associated Document

Service Bulletin Document

Bulletin No.: PIC5936C
Date: July, 2014

https://www.nhtsa.gov/recalls?nhtsaId=10073381

SB-10073381-9133.pdf 231.664KB

 

---

NHTSA ID Number: 10111852

Manufacturer Communication Number: PIC5936B

 

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC5936B
Date: Mar-2014

https://www.nhtsa.gov/recalls?nhtsaId=10111852

MC-10111852-9999.pdf 98.627KB

 

---

NHTSA ID Number: 10073380

Manufacturer Communication Number: PIC5936B

 

Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

 

1 Associated Document

Service Bulletin Document

Bulletin No.: PIC5936B
Date: March, 2014

https://www.nhtsa.gov/recalls?nhtsaId=10073380

SB-10073380-9133.pdf 227.572KB

 

---

NHTSA ID Number: 10111984

Manufacturer Communication Number: PIC5936A

 

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: PIC5936A
Date: Jan-2014

https://www.nhtsa.gov/recalls?nhtsaId=10111984

MC-10111984-9999.pdf 98.645KB

 

---

NHTSA ID Number: 10073379

Manufacturer Communication Number: PIC5936A

 

Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

 

1 Associated Document

Service Bulletin Document

Bulletin No.: PIC5936A
Date: January, 2014

https://www.nhtsa.gov/recalls?nhtsaId=10073379

SB-10073379-9133.pdf 38.035KB

 

---

NHTSA ID Number: 10112357

Manufacturer Communication Number: PIC5936

 

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

 

1 Associated Document

Manufacturer Communications

 

MC-10112357-9999.pdf 78.086KB

 

---

 

 

---