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NHTSA ID Number: 10126299
Manufacturer Communication Number: PI1265
Summary
This preliminary bulletin provides a procedure on installing new steering gear dampener rings if diagnosis has found them to be the cause of the customers concern of a popping noise from the front of vehicle.
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CHEVROLET | SILVERADO 1500 | 2014 |
| GMC | SIERRA 1500 | 2014 |
SEOCONTENT-START
Bulletin No.: PI1265
Date: June, 2014
| Subject: | Popping Noise Heard from Front End of Vehicle |
| Models: | 2014 Chevrolet Silverado 1500 |
| 2014 GMC Sierra 1500 |
Condition/Concern
Some customers may comment on a popping noise heard from the front of the vehicle while steering left or right, specifically near the steering gears full left or full right steering position.
This condition may be caused by the steering gear shaft dampener rings.
Recommendation/Instructions
Technicians should perform an inspection for the steering gear shaft dampener rings following the steps below.
- Raise the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
- Rotate the steering wheel until the power steering gear reaches its end of travel. Repeat in both directions.
If noise is detected, replace the steering gear shaft dampener rings. Refer to Steering Gear Shaft Dampener Ring Replacement in SI. If no noise is heard, pursue with further diagnosis in SI.
Parts Information
| Description | Qty | Part Number |
| RING-S/GR SHF DPNR | 2 | 23214207 |
| BOOT CLAMP | 2 | 11562064  |
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
| Labor Operation | Description | Labor Time |
| 7480108* | Steering Gear Shaft Dampener Ring Replacement – Both Sides | 1.4 hrs |
| *This is a unique Labor Operation for Bulletin use only. It will not be published in the Labor Time Guide. | ||
SEOCONTENT-END
Bulletin No.: PI1265
Date: June, 2014
https://www.nhtsa.gov/recalls?nhtsaId=10126299
https://static.nhtsa.gov/odi/tsbs/2014/MC-10126299-9999.pdf
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Bulletin No.: PI1265
Date: June, 2014
https://www.nhtsa.gov/recalls?nhtsaId=10072150
https://static.nhtsa.gov/odi/tsbs/2014/SB-10072150-0335.pdf
To View or Download this Document Click Here
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