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NHTSA ID Number: 10112810
Manufacturer Communication Number: PI1356H
Summary
This preliminary informational bulletin provides information on when the radio screen is blank, locked-up or is frozen. However, the radio audio may still be heard. This may have led to a battery drain at one point in which the issue is resolved afterwards. No OnStar® interaction is required to get into this state.
8 Affected Products
Vehicles
BUICK | ENCORE | 2015 |
| BUICK | VERANO | 2015 |
| CHEVROLET | CAMARO | 2015 |
| CHEVROLET | CRUZE | 2015 |
| CHEVROLET | EQUINOX | 2015 |
| CHEVROLET | MALIBU | 2015 |
| CHEVROLET | VOLT | 2015 |
| GMC | TERRAIN | 2015 |
SEOCONTENT-START
#PI1356H: Radio Display Blank, Freezes and/or Locks Up – (Mar 18, 2016) – PI1356A
| Subject: | Radio Display Blank, Freezes and/or Locks Up |
| Models: | 2015 Buick Encore |
| 2015 Buick Verano |
|
| 2015 Chevrolet Camaro | |
| 2015 Chevrolet Cruze | |
| 2015 Chevrolet Equinox | |
| 2015 Chevrolet Malibu | |
| 2015 Chevrolet Volt | |
| 2015 GMC Terrain | |
| Only if Equipped with RPO UPF | |
| Attention: | This PI also applies to any of the above models that may be Export vehicles. |
This PI has been revised to update the Recommendation/Instructions. Please discard PI1356G.
Condition/Concern
Some customers may comment that the radio screen is blank, locked-up or is frozen. However, the radio audio may still be heard. This may have led to a battery drain at one point in which the issue is resolved afterwards. No OnStar interaction is required to get into this state.
Recommendation/Instructions
If the vehicle is currently in this state, a press of the call answer/end button on the mirror will temporarily correct the concern. Do NOT replace any parts at this time.
Technicians should check the OnStar module software version by performing the following the steps.
- In GDS2 select Telematic Control Module.
- Select Module Information and view the Firmware Over The Air Version.
If the version is 6708 or Lower — Connect to OnStar and verify account status (via blue button press). If account is closed, request to be transferred to OSTA (OnStar Technical Assistance) and ask to activate with a free 3 months core package. Once the account is activated, it will be necessary for the customer to accept the terms and conditions in order to receive the latest OTA firmware update (6948 at this time). For Fleet Vehicles, it will be necessary for the fleet manager/coordinator to accept the term and conditions. If the customer will not accept the terms and conditions to receive the latest Over the Air update designed to address this concern, please do not replace any parts as engineering is currently evaluating other methods to repair this concern without an active OnStar account.
If the version is 6948 — the module has received the latest OTA firmware update and normal SI diagnosis should be followed to isolate the root cause.
SEOCONTENT-END
Bulletin No.: PI1356H
Date: Mar-2016
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Bulletin No.: PI1356G
Date: Nov-2015
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Bulletin No.: PI1356F
Date: Nov-2015
To View or Download this Document Click Here
Bulletin No.: PI1356E
Date: Oct-2015
To View or Download this Document Click Here
Bulletin No.: PI1356D
Date: Oct-2015
To View or Download this Document Click Here
Bulletin No.: PI1356C
Date: May-2015
To View or Download this Document Click Here
Bulletin No.: PI1356B
Date: Mar-2015
To View or Download this Document Click Here
Bulletin No.: PI1356B
Date: Mar-2015
To View or Download this Document Click Here
Bulletin No.: PI1356A
Date: December, 2014
To View or Download this Document Click Here
Bulletin No.: PI1356A
Date: December, 2014
To View or Download this Document Click Here
Bulletin No.: PI1356
Date: November, 2014
To View or Download this Document Click Here
- Radio Replacement Interface With Built-In OnStar Retention, Steering Wheel Control Retention and Navigation Outputs.Fit Type: Vehicle Specific
- For Select GM Vehicles
- Retains OnStar when the factory radio is replaced
- Retains Factory Bluetooth (2009+ model vehicles)
- Retains rear seat audio controls;Retains factory BOSE audio systems
- OEM MIRROR: Master Tailgaters rear view mirrors completely replace your original rearview mirror! The included mount works with your Buick, Chevrolet, GMC, or Cadillac vehicle. A universal windshield mount is also included which allows this unit to be installed on your vehicle. It hooks into the existing wire for your OnStar services, so it will only work if you have an existing OnStar installation in your car and are paying for the OnStar service.
- LCD SCREEN: The mirror is 10.5", with a 4.3" ultra high brightness TFT LCD screen that automatically turns on to display the rear view image when your vehicle is put in reverse. It is twice as bright as standard mirrors, and the LCD display sensor adjusts the screen's brightness to the ambient light so it's easier to see, brighter when it's light outside and dimmer when it's dark out. There are also adjustable guidelines for added safety, which can be adjusted using the included remote.
- TWO VIDEO INPUTS: With 2 video RCA inputs, you are able to display 2 different types of images. One connects to video and the other connects to a backup camera (not included). HIGH QUALITY MIRROR: Our rear view mirror's glass is 4mm thick, making it clear and distortion-free/warp-free.
- ONSTAR FUNCTIONS: This rear view mirror is equipped with 3 convenient OnStar buttons with the same functions are your car's existing buttons -- hands free calling, OnStar customer service, and emergency. Your vehicle must have an existing OnStar installation and service for the buttons to work.
- CONNECT TO BACKUP CAMERA: The rearview mirror plugs into most backup cameras with RCA Inputs (Backup Camera Sold Separately). All parts needed for installation are included and easy to set up!
- ADAS Collision Avoidance Technology - The Advanced Driver-Assistance System detect nearby obstacles and alerts for safe driving. Including 5 ADAS alerts-Forward collision/Pedestrian collision/Lane departure/Headway monitoring/Forward movement
- Incredible BSD Algorithm - Intelligent blind spot detection warns of impending collisions by monitoring the dangerous blind spot area when changing lanes or reversing, effectively increasing your safety
- Excellent 4K Ultra HD Dual Camera - Equipped with 4K UHD front camera plus WDR technology, the car camera can achieve dual-vision recording and help capture key details like road signs, license plates, etc. With advanced image processing technology, the mirror dashcam effectively minimizes glare distortion from vehicles behind you or the daylight cast
- Advanced Voice Control - The voice control feature allows you to easily command the rear view dash camera by giving a voice command, ensuring safer driving. 9 voice commands allow you to start/stop recording, take a still picture etc.
- 32G TF CARD & GPS Tracking - External GPS accurately records your driving location and route information, providing more detailed and reliable evidence in case of accidents. View your driving route and tracker on the dedicated GPS player
- Radio Replacement Interface With Built-In OnStar Retention, Steering Wheel Control Retention and Navigation Outputs
- For Select GM Vehicles
- Retains OnStar when the factory radio is replaced
- Retains Factory Bluetooth (2009+ model vehicles). Reverse wire output
- Retains rear seat audio controls. Dual zone function
- 【4K UHD Recording Mode 】The Coolcrazy N7 dash camera reduced shooting blind spots with car dash cam footage in stunning 4K high resolution.The 4K single dash cam front with super night vision and provides expansive field of view and crisp images & videos. Used the advanced sensor and 170° wide-angle lens capture the vehicle number plates and road signs ; Provides high-quality evidence record an accident.Note: Please use the car charger included in the product package.
- 【Crystal Night Version with WDR】Dash cams adopts an ultra-large F2.0 aperture and 4 layers lens increase more light intake,In extreme dark scenarios,with WDR (Wide Dynamic Range) technology,automatically balance exposure level.Even in the low-light and high-speed driving scenarios conditions,dashcams for cars ensures precise license plate recognition,UHD recordings,restores 4K-level details, ensuring clear night shots.
- 【GPS Tracking,Wi-Fi & APP Control】 COOLCRAZY N7-4k dash cam has built-in GPS, which records and allows you to view real-time live speed and compass on the LCD,and records precise driving routes,locations.Car on-dash mounted cameras comes built-in 2.4G WiFi,the App suit for all Android & iOS smart phones.With our advanced dashboard camera APP,you can select the resolution: 4k/2k to record videos,download it directly to your phone,share travel scenery & highlight moments to your social media.
- 【Accident Lock & 24/7 Parking Monitor】 ①G-sensor--Automatically record emergency situation & videos saved.Safely locked to prevent an overwrite.②Loop recording--Automatically overwrites the oldest videos with the latest ones,when TF card is full.It supports U3 Class 10 Micro SD Card,support 128 G Max (not included).③24H Record/Time Lapse-dash cam 4k capture & record to provide evidence anytime.【Note】:24H Parking Monitor(Additional Hardwire Kit Needed,Asin: B0CJY9NB6Q).
- 【Unique Design & Easy to Use】 Dash cams for cars only takes 5-20 min from unboxing to installation.Type C port design,which is easier to plug and unplug.The dashcam front camera equipped 2 million pixels,Hidden reset button, supports 75° flexible rotation angle.3.2” IPS Screen car dash camera display without any reflection,even when traveling at high speeds,and allows you to access UHD live video.The size of the rechargeable dash cam (3.3in*1.28in*1.29in) is exquisite appearance & hidden design.
- Retains Factory OnStar
- Retains Factory Warning Chimes
- Retains Steering Wheel Controls via built-in pre-programmed interface
- Works with Standard Bose, Premium Bose (Y91) amplified and non-amplified systems
- For 2006-2014 models (GM LAN 29-Bit)
- ACDelco GM OE Antennas have signal strength, clarity, and signal interference protection
- Made with durable materials to withstand exposure to harsh weather and car washes
- GM-recommended replacement part for your GM vehicle’s original factory component
- Offering the quality, reliability, and durability of GM OE
- Manufactured to GM OE specification for fit, form, and function
- OnStar retention, steering wheel control (swc) retention, and Bose amplifier retention (standard & premium) MOST50.
- Retains warning chimes and navigation outputs.
- Antenna adapter included.
- Retains backup sensors/park assist and backup camera.
- Data-controlled RAP accessory output.
Last update on 2025-04-18 / Affiliate links / Images from Amazon Product Advertising API
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