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NHTSA ID Number: 10089390
Manufacturer Communication Number: 43940
Summary
43940 – SERVICE UPDATE. CERTAIN 2016 MODEL YEAR CHEVROLET MALIBU AND 2016-2017 CHEVROLET VOLT VEHICLES MAY HAVE A CONDITION WHERE A BURR MAY BE PRESENT ON THE SPRING END WHICH IS PART OF THE SHIFTER ASSEMBLY. THIS MAY RESULT IN AN INTERMITTENT CONDITION WHERE THE VEHICLE WILL NOT SHIFT OUT OF “PARK.” INSPECT AND REPLACE THE SHIFTER ASSEMBLY IF REQUIRED.
4 Affected Products
Vehicles
Part
| 1 | CONTROL, A/TRNS (W/O BASE) | 13509999 |
| 1 | CONTROL, A/TRNS (W/O BASE) | 13510000 |
| 1 | CONTROL, A/TRNS (W/O BASE) | 13509998 |
SEOCONTENT-START
#43940: Brake Transmission Shift Interlock (BTSI) – Transmission Won’t Shift Out of Park – (Jun 28, 2016)
| Subject: | 43940 Brake Transmission Shift Interlock (BTSI) – Transmission Won’t Shift Out of Park |
| Models: | 2016 Chevrolet Malibu |
|---|---|
| 2016–2017 Chevrolet Volt |
| Reference Number: | N16204394 | Release Date: | June 2016 |
| GWM Number: | 2043940 | Revision: | 00 |
| Attention: | This service update involves vehicles in dealer inventory only and will expire June 30, 2017. |
| Make | Model | Model Year | RPO | Description | |
|---|---|---|---|---|---|
| From | To | ||||
| Chevrolet | Malibu | 2016 | 2016 | ||
| Chevrolet | Volt | 2016 | 2017 | ||
This service update should be performed on vehicles in dealer inventory only. Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
| Condition | Certain 2016 model year Chevrolet Malibu and 2016-2017 Chevrolet Volt vehicles may have a condition where a burr may be present on the spring end which is part of the shifter assembly. This may result in an intermittent condition where the vehicle will not shift out of “Park.” |
| Correction | Inspect and replace the shifter assembly if required. |
Part Information
| Quantity | Part Name | Part No. |
| 1 | CONTROL, A/TRNS (W/O BASE) | 13509999 |
| 1 | CONTROL, A/TRNS (W/O BASE) | 13510000 |
| 1 | CONTROL, A/TRNS (W/O BASE) | 13509998 |
Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which (part name) to order.
Warranty Information
| Labor Operation | Description | Labor Time | Trans. Type | Net Item |
| 9102296 | Inspect Brake Transmission Shift Interlock Function
ADD: Replace Automatic Transmission Control – Malibu ADD: Replace Automatic Transmission Control – Volt |
0.2 | ZFAT | N/A |
| 0.8 | ZFAT | N/A | ||
| 1.1 | ZFAT | N/A |
Service Procedure
- Inspect the function of the brake transmission shift interlock (BTSI).
- Using a plastic trim tool, remove the front floor console transmission shift opening bezel ((1) Malibu (2) Volt) and pull up the shift boot to gain access to the BTSI.
- With the ignition on, check the function of the BTSI by pressing down and releasing the brake pedal multiple times. The BTSI should travel from resting (1) to fully open (2).
- If the BTSI functions properly, no further action is required.
- If the BTSI binds or does not travel fully, continue to step 4.
- Remove the transmission control. Refer to Transmission Control Replacement (Without Base) in SI.
- Install the transmission control. Refer to Transmission Control Replacement (Without Base) in SI.
Dealer Responsibility
Dealers must take the steps necessary to ensure that the service update correction has been made to all involved vehicles in dealer inventory before selling or dealer-trading the vehicle, but no later than June 30, 2017.
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
SEOCONTENT-END
Service Update
43940
Release Date: June 2016
Revision: 00
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- Backward compatible with previous DEXRON automatic transmission fluids and can be used as a much-improved replacement for older vehicles/transmissions originally using previous DEXRON fluids
- Improved performance over previous DEXRON fluids in: friction durability, viscosity stability, aeration and foam control, and oxidation resistance
- Potential to enable improved fuel economy and longer transmission life
- Provides for extended drain intervals
- Backward compatible with previous Dexron automatic transmission fluids and can be used as a much-improved replacement for older vehicles/transmissions originally using previous Dexron fluids
- Improved performance over previous Dexron fluids in: friction durability, viscosity stability, aeration and foam control, and oxidation resistance
- Potential to enable improved fuel economy and longer transmission life
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