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NHTSA ID Number: 10081200
Manufacturer Communication Number: PIT5408A
Summary
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES THE HAPTIC SEAT MOTORS CAN BE FELT IN THE SEAT. TECHNICIAN WILL ACCESS BOTH HAPTIC SEAT MOTORS AND ROTATE THE MOTORS FLAT, AND THEN REINSTALL THEM BACK INTO THE SEAT CUSHION. THIS WILL HELP IMPROVE THE COMFORT OF THE SEAT CUSHION.
9 Affected Products
Vehicles
CADILLAC | ESCALADE | 2016 |
| CHEVROLET | SILVERADO 1500 | 2015-2016 |
| CHEVROLET | SUBURBAN | 2015 |
| CHEVROLET | TAHOE | 2015 |
| GMC | SIERRA 1500 | 2014-2016 |
| GMC | YUKON | 2015 |
SEOCONTENT-START
#PIT5408A: Drivers Safety Alert Seat Cushion Discomfort (Haptic Motor Position) – (Jun 17, 2016)
| Subject: | Drivers Safety Alert Seat Cushion Discomfort (Haptic Motor Position) |
| Models: | 2015 Cadillac Escalade Models |
| 2014 Chevrolet Silverado 1500 | |
| 2015 Chevrolet Silverado, Suburban, Tahoe | |
| 2014 GMC Sierra 1500 | |
| 2015 GMC Sierra, Yukon Models | |
| With Driver Alert Package (RPO Y65) | |
| Built Before April 1, 2015 |
This PI was superseded to add a build date to the model list. Please discard PIT5408.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Some owners may comment when sitting in the driver’s seat they can feel the left or right haptic seat motors, located in the seat cushion as shown below (1). These haptic seat motors are also called front seat lane departure warning actuators. The orientation of the haptic seat motor can be changed to help reduce the issue.
Recommendation/Instructions
Important: Do NOT attempt to modify positioning of the motors beyond the rotation shown.
Access both haptic seat motors and rotate the motors flat, as shown below and then reinstall them back into the seat cushion. This will help improve the comfort of the seat cushion.
Warranty Information
For vehicles repaired under warranty use:
| Labor Operation | Description | Labor Time |
| 6421500 | Front Seat Lane Departure Warning Actuator Replacement | Use Published Labor Operation Time |
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
Bulletin No.: PIT5408A
Date: Jun-2016
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Bulletin No.: PIT5408
Date: May-2015
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