NHTSA ID Number: 10193430
Manufacturer Communication Number: PIT3227Q
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
122 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| CADILLAC | ESCALADE | 2002 |
| CADILLAC | ESCALADE ESV | 2003-2013 |
| CHEVROLET | AVALANCHE | 2007-2013 |
| CHEVROLET | AVALANCHE 1500 | 2002-2006 |
| CHEVROLET | COLORADO | 2004-2012, 2015-2021 |
| CHEVROLET | MALIBU CLASSIC | 1998-2000 |
| CHEVROLET | S10 | 1998-2004 |
| CHEVROLET | SILVERADO 1500 | 1999-2014, 2017-2019, 2021 |
| CHEVROLET | SILVERADO 2500 | 2015-2016, 2020 |
| GMC | C SERIES | 2000 |
| GMC | C/K SUBURBAN (GMC) | 1998-1999 |
| GMC | CANYON | 2004-2012, 2015-2021 |
| GMC | SIERRA 1500 | 2006-2010, 2012-2014, 2017-2019, 2021 |
| GMC | SIERRA 2500 | 2000, 2003-2005, 2015-2016, 2020 |
| GMC | SIERRA 3500 | 1999, 2001-2002, 2011 |
| GMC | SONOMA | 1998-2004 |
Condition / Concern
Some customers may comment that with the tailgate down, one of the tailgate cables may have slack in it or one cable may be perceived to be longer by the customer.
Recommendations / Instructions
IMPORTANT: If involved, complete the latest version of Campaign 04007 prior to referencing this information.
No repair attempts should be made as this is normal due to build variation. In most cases, when weight is put on the tailgate, the slack comes out of the cable.
Customer Information
Please communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
SEOCONTENT-START
Bulletin No.: PIT3227Q Published date: 04/1/2021 Preliminary Information PIT3227Q Normal Characteristic – Tailgate Cable Slack Models Brand: Cadillac Chevrolet Chevrolet Chevrolet Chevrolet Chevrolet Chevrolet GMC GMC GMC GMC GMC Model: Escalade Models Avalanche Colorado Colorado C/K Classic Silverado S10 Canyon Canyon C/K Classic Sierra Sonoma Model Years: 2002 – 2013 2002 – 2013 2004 – 2012 2015 – 2021 1998 – 2000 1999 – 2021 1998 – 2004 2004 – 2012 2015 – 2021 1998 – 2000 1999 – 2021 1998 – 2004 VIN: from to All All All All All All All All All All All All All All All All All All All All All All All All Engine: All All All All All All All All All All All All All All All All All All All All All All All All Transmissions: Supersession Statement This PI was superseded to add update Model Years. Please discard PIT3227P. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition / Concern Some customers may comment that with the tailgate down, one of the tailgate cables may have slack in it or one cable may be perceived to be longer by the customer. Recommendations / Instructions IMPORTANT: If involved, complete the latest version of Campaign 04007 prior to referencing this information. No repair attempts should be made as this is normal due to build variation. In most cases, when weight is put on the tailgate, the slack comes out of the cable. Customer Information Please communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT3227Q
Published date: 04/1/2021
NHTSA ID Number: 10154601
Manufacturer Communication Number: PIT3227P
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT3227P
Published date: 12/17/2018
NHTSA ID Number: 10114913
Manufacturer Communication Number: PIT3227L
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT3227L
Date: Oct-2015
NHTSA ID Number: 10114448
Manufacturer Communication Number: PIT3227K
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT3227K
Date: Apr-2015
NHTSA ID Number: 10112034
Manufacturer Communication Number: PIT3227J
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT3227J
Date: Jan-2014
NHTSA ID Number: 10112864
Manufacturer Communication Number: PIT3227H
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT3227H
Date: Feb-2013
- Helps prevent the tailgate from overextending or coming in contact with your vehicle's bumper
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Over time the original factory rear tail gate cables and bolts come with the vehicle will worn out and fail. The APPERFiT tailgate support strap bolt replacement kit is thoughtfully desinged to guarantee an exact match with the genuine oem dimensions and specifications. These tailgate parts are made from high-quality material, designed to withstand daily and maintain its appearance and functionality in the demanding conditions often encountered by pickups trucks.
- Compatible with Chevrolet Chevy truck Silverado 1500 2500 HD 3500 HD, GMC Sierra pickup 1500 2500 HD 3500 HD, Hummer H3T year 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
- Replacement part for OEM: 25838260 25838261 11609938 15283049 15283050 GM1920103 GM1921103 38510
- Placement on Vehicle: rear tail gate left driver side and right passenger side
- 1-Year Warranty. We stand behind the quality of our products, and your satisfaction is our top priority. Should you encounter any questions, concerns, or issues with this tailgate hardware repair kit, please don't hesitate to reach out to us via email.
- Helps prevent the tailgate from overextending or coming in contact with your vehicle's bumper
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- Helps prevent the tailgate from overextending or coming in contact with your vehicle's bumper
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- DIRECT OEM REPLACEMENT: Matches OEM part 16637944, 16637945, 88892972, 88892973, 88980509, 88980510, ensuring an exact fit and optimal functionality for your vehicle's tail gate support.
- COMPATIBLE WITH: 2002-2006 Chevrolet Avalanche, 1999-2007 Chevrolet Silverado, 1999-2007 GMC Sierra, 1999-2007 Cadillac Escalade, 2002-2006 Cadillac Escalade EXT, 2003-2009 Hummer H2 SUT, 1999-2007 Oldsmobile Silhouette. This tailgate strap set is perfectly designed for seamless replacement, enhancing the tailgate’s stability and support.
- DURABLE CONSTRUCTION AND MATERIAL: Made from high-strength metal 15 1/8 inches long and durable rubber sealed ends, built to withstand heavy use and maintain lift gate functionality over time.
- EASE OF INSTALLATION: Engineered for straightforward installation, this tailgate support cable can be installed quickly and easily, ideal for DIY repairs.
- AMERICAN OWNED & OPERATED: Proudly American owned and operated in Detroit, MI, providing exceptional US-based customer support for your peace of mind.
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